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As a Waiter, you’ll be delivering a warm and memorable dining experience for every guest who visits The Living Room. Your main focus will be serving food and beverages throughout the day—covering morning and evening services—with a commitment to excellence. You’ll take pride in every task, playing an essential role as part of our Food & Beverage team, ensuring that the space is always set up for success. Whether addressing guest inquiries with care or resolving any concerns with a positive attitude, you’ll help create a welcoming atmosphere. Maintaining the highest standards of service, presentation, and ambiance will be key, particularly during our busy lunch and dinner periods. Additionally, your skills in up selling and encouraging your teammates will contribute to enhancing the overall guest experience, ensuring that every interaction is warm, professional, and memorable.
Job Responsibility
Delivering a warm and memorable dining experience for every guest who visits The Living Room
Serving food and beverages throughout the day—covering morning and evening services—with a commitment to excellence
Taking pride in every task, playing an essential role as part of our Food & Beverage team, ensuring that the space is always set up for success
Addressing guest inquiries with care or resolving any concerns with a positive attitude
Maintaining the highest standards of service, presentation, and ambiance
Up selling and encouraging teammates to contribute to enhancing the overall guest experience
Requirements
Ability to perform under pressure and deliver results to deadlines
Someone who takes responsibility and initiative to explore issues and to generate new ideas with creative thinking
Excellent communication skills and comfortable talking to colleagues, senior management and being front of house building relationships with our members and guests
An enthusiastic team player with a positive mindset and hugely charismatic
Excellent interpersonal, time management and organisational skills
Passionate about delivering exceptional guest experience with keen attention to detail
A genuine passion for hospitality and hosting
What we offer
Biannual company socials plus smaller social and sports groups
Exclusive staff rates and F&B discounts across sister properties
Estelleversary gifting for all employees
Colleague spaces stocked with food, drinks and a selection of juices, teas and coffees
Meal during the shift
Cycle to Work scheme
Pension, health cash plan and life assurance schemes
28 days holiday (inclusive of bank holidays, increases with length of service)
Colleague Forums and Sustainability Committees
Recommend-a-friend bonus scheme
Uniform provided, cleaned, and pressed
Onsite seamstresses to ensure uniform is fitted and repaired