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As a WAITER at Estelle Manor, you will initially support our outdoor summer activations, including pool service, before transitioning into other areas of the operation once the season concludes.
Job Responsibility:
Delivering a warm and memorable experience for every event held at Estelle
Take pride in every task, playing an essential role as part of our Food & Beverage team, ensuring that the space is always set up for success
Addressing guest inquiries with care or resolving any concerns with a positive attitude, you’ll help create a welcoming atmosphere
Maintaining the highest standards of service, presentation, and ambiance will be key, particularly during our busy service periods
Skills in encouraging your teammates will contribute to enhancing the overall guest experience, ensuring that every interaction is warm, professional, and memorable.
Requirements:
Ability to perform under pressure and deliver results to deadlines
Someone who takes responsibility and initiative to explore issues and to generate new ideas with creative thinking
Excellent communication skills and comfortable talking to colleagues, senior management and being front of house building relationships with our members and guests
An enthusiastic team player with a positive mindset and hugely charismatic
Excellent interpersonal, time management and organisational skills
Passionate about delivering exceptional guest experience with keen attention to detail
A genuine passion for hospitality and hosting.
What we offer:
Exclusive staff rates
Biannual socials
Estelleversary surprises
Stocked colleague spaces
Forums shaping The Estelle Way
Provided uniforms and onsite seamstress support
Biannual company socials plus smaller social and sports groups
F&B discounts across sister properties
Estelleversary gifting for all employees
Colleague spaces stocked with food, drinks and a selection of juices, teas and coffees
Meals during your shift
Cycle to Work scheme
Pension, health cash plan and life assurance schemes
28 days holiday, inclusive of bank holidays, which increases with length of service
Colleague Forums and Sustainability Committees
Recommend-a-friend bonus scheme
Uniform provided, cleaned, and pressed
Onsite seamstresses to ensure your uniform is fitted and repaired.