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Estelle Manor is a rural retreat set on an 85-acre estate in Oxfordshire. The manor has four restaurants, an extraordinary 3,000 sq metre Roman-inspired spa- Eynsham Baths, 108 bedrooms and a gym with class studios and padel courts. Plus, there’s a kids’ club for the little ones and a workspace. We are looking for an ambitious Waiter to join our wonderful team based in The Living Room, Library and Terrace. The on target earning potential for this Waiter role is £32,716.96 per annum per annum based on a 40 hour contract - comprising a base salary of £26,476.96, plus a qualified estimate of £6,000 in gratuities and service charge*. Please note this role is paid hourly so this is a projected salary and OTE.
Job Responsibility:
Delivering a warm and memorable dining experience for every guest who visits The Living Room
Serving food and beverages throughout the day—covering morning and evening services—with a commitment to excellence
Taking pride in every task, playing an essential role as part of our Food & Beverage team, ensuring that the space is always set up for success
Addressing guest inquiries with care or resolving any concerns with a positive attitude to help create a welcoming atmosphere
Maintaining the highest standards of service, presentation, and ambiance, particularly during busy lunch and dinner periods
Upselling and encouraging teammates to enhance the overall guest experience, ensuring every interaction is warm, professional, and memorable.
Requirements:
Ability to perform under pressure and deliver results to deadlines
Someone who takes responsibility and initiative to explore issues and to generate new ideas with creative thinking
Excellent communication skills and comfortable talking to colleagues, senior management and being front of house building relationships with our members and guests
An enthusiastic team player with a positive mindset and hugely charismatic
Excellent interpersonal, time management and organisational skills
Passionate about delivering exceptional guest experience with keen attention to detail
A genuine passion for hospitality and hosting.
What we offer:
Biannual company socials plus smaller social and sports groups
Exclusive staff rates and F&B discounts across sister properties
Estelleversary gifting for all employees
Colleague spaces stocked with food, drinks and a selection of juices, teas and coffees
Meals provided during shift
Cycle to Work scheme
Pension, health cash plan and life assurance schemes
28 days holiday inclusive of bank holidays increasing with length of service
Colleague Forums and Sustainability Committees
Recommend-a-friend bonus scheme
Uniform provided, cleaned, and pressed
Onsite seamstresses for uniform fitting and repairs