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Step into one of Oxford’s most iconic addresses and deliver memorable service in a setting steeped in 160 years of history. We are hiring a Waiter/Waitress to join the front-of-house team at The Randolph Hotel, Oxford, with an OTE of £15.30 per hour.
Job Responsibility:
Deliver warm, polished and confident service across breakfast, lunch, dinner, afternoon tea and bar service
Take orders accurately, recommend dishes and drinks with genuine knowledge, and anticipate guest needs before they ask
Maintain exceptional standards of presentation, cleanliness and table set-up
Work seamlessly with the kitchen, bar and reservations teams to deliver a smooth guest journey
Handle payments and POS systems accurately and efficiently
Build rapport with returning guests and treat every cover as an opportunity to create a memorable moment
Requirements:
Previous experience as a Waiter, Waitress, Server or Commis Waiter in a restaurant, hotel or bar setting
Genuine warmth, energy and an instinct for hospitality
Strong communication skills and a sharp eye for detail
The composure to stay calm and gracious during busy services
Flexibility to work across days, evenings, weekends and holidays
The right to work in the UK is required for this role
What we offer:
OTE of £15.30 per hour (base hourly rate plus tronc)
28 days of holiday (inclusive of bank holidays), increasing with length of service
Generous food and beverage discounts across all White Rabbit Hospitality venues
Friends and family rates at our hotels across the UK
Access to our wellbeing platform and Employee Assistance Programme
Length of service rewards, referral bonuses and recognition awards
Cycle-to-work scheme and season ticket loans
Structured training and clear progression pathways across the group