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Waiter/Waitress

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360 Resourcing Solutions

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Location:
United Kingdom , Cambridge

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Category:

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Contract Type:
Employment contract

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Salary:

14.80 GBP / Hour

Job Description:

White Rabbit Hospitality creates and operates extraordinary Food & Beverage experiences within some of the UK’s most iconic hotels. At Graduate Cambridge, a hotel that pulses with the wit, ambition, and energy of one of the world’s great university cities, we’re building a front-of-house team that matches its surroundings: warm, sharp, and seriously good at making guests feel like the only people in the room. We’re looking for a Waiter/Waitress to come and make their mark. This is more than a waiting job. This is your chance to become part of the fabric of one of Cambridge’s most celebrated hotel restaurants, delivering brilliant service, building genuine connections with guests, and creating the kind of moments people come back for. Long after they’ve punted their way down the Cam, they’ll still be talking about the meal you helped make special.

Job Responsibility:

  • Own the welcome – greet every guest like they’re the best thing to walk through the door today
  • Deliver flawless table service – from the moment guests sit down to the moment they leave
  • Know your menu inside out – so when a guest asks 'what do you recommend?', you light up rather than reach for the menu
  • Read the room, read the guest – and then do the thing they didn’t even know they needed
  • Run a tight section – clean, organised, and always one step ahead
  • Upsell with genuine enthusiasm – not because you’re told to, but because you actually know what’s good and you want guests to experience it
  • Be a brilliant team player – because great service is a team sport
  • Set the vibe – the energy you bring when you walk onto that floor sets the tone for the whole room

Requirements:

  • Real front-of-house experience – you’ve worked in a quality hotel, restaurant, or hospitality setting and you know what high standards feel like
  • A genuine love for this industry – you care deeply about how guests feel, you take pride in every interaction, and you’d rather be on the floor than almost anywhere else
  • Solid food and drink knowledge – you can talk confidently about the menu, suggest wine pairings, and guide guests through their choices without breaking a sweat
  • Personality that fills the room – warm, confident, and the kind of person guests gravitate toward because you make them feel genuinely welcome
  • Ice-cool under pressure – fully booked on a Saturday night? You’re in your element, not your element of stress
  • Responsible alcohol service knowledge – you understand your licensing obligations and take your duty of care to guests seriously
  • Food hygiene certification – a nice bonus, but not a dealbreaker. Passion and attitude will always beat a certificate
  • EPOS experience – handy if you have it, easy to learn if you don’t

Nice to have:

  • Food hygiene certification
  • EPOS experience
What we offer:
  • Dining perks across our portfolio – enjoy discounts across the White Rabbit Hospitality family of venues
  • A career, not just a job, we promote from within
  • A team that has your back – development plans, honest feedback, and managers who actually care how you’re doing
  • 28 days holiday including bank holidays

Additional Information:

Job Posted:
May 03, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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