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Bring warmth, polish, and personality to the floor of one of Oxford's most iconic addresses. We are looking for a passionate Waiter/Waitress to join the team at The Randolph, where every plate, every pour, and every welcome shapes a memorable guest experience. The Randolph is part of White Rabbit Hospitality, a multi-brand group on a mission to be the world's leading hospitality incubator. From a landmark Oxford hotel to standout restaurants across the UK and beyond, we build places people love to visit and love to work in. This isn't a role where you simply carry plates and clear tables. This is a role where your attentiveness, knowledge, and genuine care turn a meal into an occasion, where you anticipate what a guest needs before they ask, and where you make a special celebration or a quiet weekday lunch feel equally special. We are built on four values that guide everything we do. Hospitality is at our core. We do the right thing. We pursue excellence. We are all entrepreneurs. We work hard and we are kind, and we are looking for a Waiter/Waitress who lives by the same.
Job Responsibility
Delivering warm, attentive, and knowledgeable table service across the restaurant
Guiding guests through the menu, sharing recommendations, and answering questions with confidence
Taking orders accurately and managing the timing and flow of each course
Handling allergen and dietary requests with care and precision
Maintaining clean, well presented tables and service areas throughout the shift
Processing payments accurately and handling cash and card transactions with care
Supporting your team during busy services and contributing to a positive floor atmosphere
Requirements
A genuine passion for hospitality and a love of great food and service
Previous waiting or front of house experience in a fast paced, quality led environment
Strong menu and service knowledge, or the enthusiasm and aptitude to learn quickly
A warm, confident, and guest first personality
The ability to stay calm, organised, and accurate under pressure
Flexibility to work evenings, weekends, and holidays as the rota requires
The right to work in the UK
What we offer
An OTE of £15.30 per hour, including service charge
A vibrant, supportive team in one of Oxford's most prestigious venues
Training, development, and the chance to grow your craft
Career progression across the wider White Rabbit Hospitality group
Team member discounts and a culture that genuinely values its people