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Fortnum & Mason Logo Fortnum & Mason · Gastronomy

Waiter/Waitress - Bicester Village

United Kingdom, Bicester · Job Posted June 16, 2026
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Job Description

At Fortnum & Mason, we've been delighting customers with extraordinary experiences since 1707. From our world-famous hampers to our exquisite teas and fine foods, every product tells a story of heritage, quality, and craftsmanship. We are now seeking enthusiastic and customer-focused Waiters to join our team at Bicester Village. This is a fantastic opportunity to bring joy to every cup and create memorable moments for our guests.

Job Responsibility

  • Prepare and serve a variety of hot and cold beverages and food options to the highest standards
  • Deliver exceptional customer service with warmth, efficiency, and professionalism
  • Ensure compliance with food safety, health & safety, and allergen procedures
  • Support stock control, replenishment, and visual presentation of the café area
  • Work collaboratively with the wider team to ensure smooth daily operations

Requirements

  • Previous experience in a barista or waiter role within a premium or high-volume environment
  • A passion for coffee, tea, and delivering outstanding service
  • Strong communication skills and a positive, can-do attitude
  • Ability to work under pressure and remain calm in a fast-paced setting
  • Flexibility to work varied shifts including weekends and holidays

What we offer

  • Competitive hourly rate
  • discretionary annual bonus
  • 28 days holiday
  • day off for your birthday
  • 5 extra wellbeing days
  • Up to 40% store and restaurant discounts
  • matched pension scheme
  • access to MyReward app
  • career development opportunities
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