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Are you looking for a fun, fast-paced, and rewarding experience? Are you looking for a position in a company that can provide career growth and opportunity? Carleton Dining Services would love to have you on our team! We are hiring full-time Wait Staff to join our team at our Riverbank Social restaurant located on Carleton University campus. As a member of our Wait Staff team, you’ll master the art of creating an awesome customer experience. You’ll be responsible for taking orders, serving food and drinks, and making unforgettable memories with guests. Our Wait Staff love to keep our guests satisfied and are problem-solvers at heart. By focusing on ways to better the customer experience, you’ll be able to refine your leadership skills and open new doors for your career. Start your journey with us and pursue what matters to you. Riverbank Social is generally open Monday-Friday/daytime hours, however some schedules may include evenings or weekends.
Job Responsibility:
Be well-versed in the menu and easily able to explain menu items, including ingredients, preparation methods, potential allergens, and make recommendations as appropriate
Accurately and efficiently take orders, ensuring no mistakes are made
Serve food and beverages promptly and ensure customers are satisfied with their meals
Remain alert and work with the culinary team on any food restrictions or allergies
Provide the customer’s bill and receive payment
Set up tables, buffet stations and any reservations requirements
Greet guests upon arrival
Clear tables and maintain a clean and organized workspace
Ensure proper use and cleanliness of equipment
Ensure adherence to all of Aramark Policies and Procedures
Requirements:
3+ years wait staff experience
Excellent command of the English language (bilingualism an asset)
Smart Serve certified
Customer Service Excellence: Attentiveness, Politeness and Friendliness, Active Listening, Patience, Problem Solving
Communication and Interpersonal Skills: Clear Communication, Teamwork, Social Perceptiveness
Other Important Qualities: Resilience, Adaptability, Positive Attitude, Professionalism
Nice to have:
Bilingualism
What we offer:
Health and Dental benefits after 3 months of employment for full-time employees
Meal program allows you to eat at a discounted price
Group RRSP for qualifying individuals
Employee Referral Program
Training and development
Position advancement opportunities
Employee recognition programs including service awards
Strong focus on a safe and healthy work environment
Diverse and inclusive workforce
Aramark Scholarship Program which gives scholarship opportunities for dependents of full-time employees