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The purpose of this role is to provide a full range of administrative support to the Director, Deputy Director and Patient Services Manager of the Victorian Respiratory Support Service at Austin Health. You will work closely with clinical and non-clinical staff both within Austin Health and external health services.
Job Responsibility:
Providing a wide range of administrative support including diary management, appointment coordination and meeting minutes
Monitoring a busy shared mailbox and responding to queries in a timely manner
Frequently liaising with external health services for results, appointment details and other shared patient information
Booking complex VRSS day admissions and sleep studies
Communicating with patients and booking their upcoming clinic appointments and diagnostic testing
Requirements:
Prior healthcare administration experience
Excellent communication skills
Strong commitment to improving patient care
Proactive, organised and able to multitask efficiently
IT savvy with the ability to pick up new systems quickly and troubleshoot
Flexible and adaptable to change
What we offer:
Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation
A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program
Onsite childcare at Austin Hospital, easy access via public transport and car parking options