Vp - strategy, governance & automation (sg&a), controls testing utility

• Design and manage governance structures for the Central Testing function
• Support collating relevant updates for Monthly Business Reviews, Risk & Control governance committees, and other forums
• Develop and track relevant KPIs / KRIs for teams within the Central Testing function and partner with them to improve adherence to the established metrics
• Communicate to staff & management on initiatives, timelines, statuses and challenges including through use of heat maps, program status dashboards, and Senior Management packages
• Ensure Quality Control metrics are established and used to monitor the performance of individual staff members and overall function
• facilitate remediation of any deficiencies identified
• Partner with Assessment Team, and leadership of the Central Testing function to facilitate the identification of opportunities for streamlining and/or automation of operational processes
• Ensure robust expense management discipline in the Central Testing function, coordinating the budget process and providing regular progress reports
• coordinate investment requests and monitor execution against approved budgets
• Responsible capacity planning and management process for staff in the Central Testing function
• Responsible for issue management discipline for issues, CAPs and milestones owned by the Central Testing function
• it includes coordinating deliverables to Internal Auditors and Regulators in the course of exams and issue validation activities
• Liaise with global teams ensuring regulatory commitments are on track and provide necessary issue remediation support in partnership with the other groups within the Central Testing functions
• Coordinate engagement with second line, third line, and local regulators

• 12+ years of experience leading strategy, governance, transformation or relevant roles in financial services
• In-depth knowledge of the operational & compliance risk management framework (Manager’s Control Assessment) and experience in design and/or assessment of controls
• Strong analytical skills
• ability to ask insightful questions, break down challenges into workable components, and draw meaningful conclusions
• Understanding of Citi’s businesses and products and their risk profiles across multiple geographies is a plus
• Strong written and verbal communication skills, presentation skills needed for influencing senior management decisions
• Capable of providing thought leadership towards optimization of control practices for the business as well as the resolution of cross business issues
• Ability to connect the dots across multiple processes and risks to help identify thematic concerns
• Well versed in developing new ideas and improving current processes and proactively engages business and functional managers to mitigate risks
• Requires an ability to challenge existing conventions and make recommendation for risk remediation
• Able to identify trends and themes from high volume information sources and synthesize reports for easy consumption of senior business managers
• Skilled at building partnerships across functions and regions
• collaborates well with others with experience working in cross-cultural global teams
• Ability to lead planning, directing and coordination of day-to-day activities to deliver key project(s), with management of critical path
• Ability to influence seniors and stakeholders outside of your span of control
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards
• Bachelor's/University degree is required
• master’s degree is preferred

Understanding of Citi’s businesses and products and their risk profiles across multiple geographies

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses