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We’re a high-tech home security company that’s passionate about protecting the life you’ve built and our mission of keeping Every Home Secure. And we’ve created a culture here that cares just as deeply about the career you’re building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don’t just want you to work here. We want you to grow and thrive here.
Job Responsibility:
Lead enterprise sales strategy across Retail, Strategic Partnerships, Field Sales, and SMB, with Retail and Partnerships as the primary innovation focus
Modernize and elevate Retail channels across partners such as Best Buy, Amazon, Walmart, Costco, and Target through improved partner engagement, commercial programs, and in-channel execution
Build scalable, repeatable operating models for Field Sales and SMB, including incentives, staffing structures, and performance systems
Own P&L across all channels, delivering revenue, margin, and LTV/CAC targets
Establish a multi-year channel roadmap that integrates established and emerging channels into a single, cohesive strategy
Implement shared goals, operating frameworks, and performance standards to break down silos and improve alignment
Drive hardware and subscription performance with a focus on predictability, customer quality, and lifetime value
Establish consistent sales methodologies, KPIs, operating rhythms, and dashboards across channels
Promote a trust-based, consultative sales approach suited to home security customers
Strengthen and expand SimpliSafe’s strategic partnership ecosystem, with emphasis on high-potential industries such as insurance, telecom/connectivity providers, smart home ecosystems, real estate/proptech, and homebuilders
Explore adjacencies with strong subscription alignment, including utilities/energy, home services, financial services, and senior safety/independent living
Deepen relationships with major retail partners through data-driven insights and co-developed programs
Identify and test new partnership-driven models that broaden reach, improve customer quality, and enhance subscription economics
Partner with E-commerce to align digital and assisted sales motions into a seamless customer journey
Collaborate with Telesales, CX, Brand, Growth, Strategy, Finance, Product, and Supply Chain to ensure coordinated GTM execution
Improve onboarding and early-life experiences to reduce churn and increase customer loyalty
Build and develop a high-performing sales and channel leadership team with strong succession pipelines
Foster a culture of accountability, operational excellence, and customer-first decision-making
Promote cross-channel collaboration, continuous improvement, and shared ownership of enterprise outcomes
Requirements:
Deep experience leading sales for omnichannel consumer brands with a strong direct-to-consumer motion—ideally balancing retail, partnerships, and digital/assisted sales channels
12–15+ years of senior sales leadership experience, including meaningful ownership of Retail and/or Strategic Partnership channels
Proven success unifying or modernizing multi-channel or fragmented sales organizations and establishing enterprise-wide sales strategies
Demonstrated P&L ownership and expertise in subscription + hardware/service models, including LTV/CAC, attach, activation quality, and retention economics
Track record of building and scaling emerging channels, such as Field Sales or SMB, including incentive design and operating models
Strong cross-functional experience with Marketing, E-commerce, CX, Product, Strategy, Finance, and Supply Chain
Experience or existing relationships within key partnership industries—such as insurance, telecom, smart home ecosystems, real estate/proptech, or homebuilders—is a strong plus
Analytical and operationally rigorous, with strength in forecasting, channel economics, performance management, and sales methodologies
Exceptional leadership, communication, and team-building skills, with the ability to cultivate accountability, alignment, and high performance
What we offer:
A mission- and values-driven culture and a safe, inclusive environment where you can build, grow and thrive
A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families
Free SimpliSafe system and professional monitoring for your home
Employee Resource Groups (ERGs) that bring people together, give opportunities to network, mentor and develop, and advocate for change
Participation in our annual bonus program, equity, and other forms of compensation, in addition to a full range of medical, retirement, and lifestyle benefits
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