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The Resilience Testing Lead will be responsible for developing, implementing, and sustaining a robust resilience strategy and Operational Recovery Planning and Incident Management framework aligned to industry best practices and regulatory expectations. This role ensures the bank can effectively respond to and recover critical business services under severe but plausible scenarios, minimizing impact to customers, colleagues, and the broader market. You will lead the planning and execution of resilience exercises—focusing on areas such as Business Response, Workforce resilience, and FMI recovery—while identifying vulnerabilities and driving continuous improvement.
Job Responsibility:
Socialisation and implementation of the resilience strategy and underpinning framework across the firm
Development and enhancement of the resilience, crisis and incident management framework to uplift recovery and response capabilities
Operational Recovery Planning and Security Incident Management planning standards and controls enhancement
Provide oversight to the business and technology recovery capability improvements, and uplifts to third-party recovery capabilities
Communication of the firm’s / business’ resilience position through clear and transparent scorecards / dashboards
Enhancement of resilience, crisis management and incident response and recovery capability through sophisticated, regular and adequate testing coverage
Assurance that services and products are built resiliently by the business through the change management process
Continually remain abreast of resilience and crisis and incident management developments, regulatory policy requirements and the emerging landscape
Mitigation of the impact of unexpected incidents by identifying , responding to and enabling the resolution of events
Execution of responses to reported incidents and potential threats
Documentation and analysis of past prioritised incident details, the steps to resolution and the lessons learnt
Requirements:
Program management expertise with the ability to create board‑level deliverables
Ample risk management capability and experience in regulatory engagement
Ability to engage externally and apply a considerable business lens to resilience activities
Exceptional stakeholder management and executive presence
Excellent analytical and communication skills, with the ability to structure complex testing scenarios, interpret results, and articulate insights clearly
Experience leading operational resilience exercises, particularly complex simulations involving senior leadership, crisis teams, and technology recovery groups