Vp relationship associate natural resources energy mid-corp banking

• Build and maintain relationships with bankers, internal operational teams, product specialists, and clients, becoming the go-to resource for complex requests, problem escalation, and swift resolution
• Deliver proactive client support by anticipating needs, coordinating cross-functional resources, and ensuring clients receive world-class service across Citi's global platform
• Facilitate global connectivity by helping clients leverage Citi's international network, connecting them with local coverage teams and product expertise worldwide
• Coordinate treasury account management including account openings, maintenance, and servicing coordination across various treasury operations teams
• Drive seamless client onboarding by partnering with Relationship Managers and product teams to efficiently set up new clients and subsidiaries, ensuring all KYC and initial credit requirements are completed accurately and on time
• Ensure regulatory compliance by managing timely completion of Know Your Client (KYC) documentation and other regulatory requirements in collaboration with product partners and bankers
• Maintain accurate client records including legal and marketing hierarchies across internal systems
• Document client interactions by ensuring periodic support discussions are properly recorded and accessible
• Safeguard firm reputation by appropriately assessing risk in business decisions, demonstrating sound ethical judgment, and escalating control issues with transparency while adhering to all applicable laws, regulations, and policies

• Bachelor's degree from an accredited institution
• 7+ years of experience in commercial banking, with demonstrated expertise in client relationship management and banking operations
• Familiarity with treasury products and services
• Knowledge of global banking operations and international client servicing
• Experience with KYC/AML processes and regulatory compliance
• Strong communication and interpersonal skills with the ability to navigate complex client needs and build trusted relationships across all organizational levels
• Proven problem-solving abilities with a track record of coordinating cross-functional teams to resolve client issues efficiently
• Detail-oriented mindset with exceptional organizational skills and ability to manage multiple priorities simultaneously
• Risk management acumen with understanding of compliance requirements and regulatory frameworks in commercial banking

Masters degree

• medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs
• paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
• discretionary and formulaic incentive and retention awards