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Embark on a transformative journey as a VP Recovery Operations. At Barclays, our vision is clear – to redefine the future of banking and help craft innovative solutions. This is a key leadership role accountable for overseeing the execution of recovery strategies across the business. You will be responsible for monitoring the performance of third‑party Debt Collection Agencies and Legal Networks, ensuring outcomes align with business objectives and risk standards. The VP will lead a team of Recovery professionals while building and maintaining effective supplier relationships to support sustainable performance and compliance.
Job Responsibility
Overseeing the execution of recovery strategies across the business
Monitoring the performance of third‑party Debt Collection Agencies and Legal Networks
Ensuring outcomes align with business objectives and risk standards
Leading a team of Recovery professionals
Building and maintaining effective supplier relationships to support sustainable performance and compliance
Requirements
Experience leading and developing teams within a recovery or collections environment
Excellent knowledge of Recovery processes, including strategy execution and oversight
Proven experience driving performance and accountability across third‑ and fourth‑party suppliers
Nice to have
Knowledge of legal and court processes related to recovery and collections
Working knowledge of NeuAnalytics or similar middleware platforms used for account placement execution
Solid controls background, with experience operating in a risk‑managed and regulated environment
What we offer
Access to wellness rooms, gyms and mental health support
Modern workspaces, collaborative areas, and state-of-the-art meeting rooms
On-site cafeterias, fitness centers, and tech-equipped workstations