This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We are seeking a Programme & Project Practice Lead to play a pivotal leadership role within VOIS Business Operations and Transformation, reporting into the Head of Business Excellence. This role leads a high-performing practice of programme and project professionals delivering complex transformation programmes, customer-led initiatives, and internal business priorities across VOIS locations. The role combines strategic oversight, people leadership, and accountability for outcomes, ensuring consistent, high-quality delivery that drives measurable business value.
Job Responsibility:
Lead, inspire, and develop a high-performing team of senior programme managers, project managers, project analysts, and coordinators, fostering a culture of trust, accountability, and continuous improvement
Establish and continuously evolve robust, well-documented project and programme delivery standards, ensuring consistency and excellence across all portfolios
Embed and mature industry-leading ways of working, including SAFe, Agile, Lean, MSP, and PRINCE2, raising the overall capability and impact of the practice
Ensure projects and programmes are delivered efficiently, on time, within budget, and to agreed quality standards, with clear governance and controls
Drive strong customer and employee experience outcomes, identifying opportunities to optimise delivery and scale improvements across VOIS
Implement and monitor quality control processes, KPIs, and performance metrics, including productivity, milestone delivery, and billable utilisation where applicable
Collaborate closely with cross-functional stakeholders across technology, business, and operations to enable seamless, outcome-focused delivery
Act as a role model for inclusive leadership, effective stakeholder engagement, and commercially focused decision-making in complex matrix environments
Requirements:
An experienced leader with a strong track record of delivering highly complex technical and business change programmes at scale
Comfortable operating in senior stakeholder and matrix environments, influencing across functions and geographies to drive alignment and results
A clear and engaging communicator, able to translate complex change into meaningful messages for diverse audiences, from delivery teams to senior leaders
Experienced in industry-standard programme and project management methodologies, with practical application of Agile, SAFe, and Lean approaches
Degree educated or equivalent, with programme or project management accreditation such as MSP or PRINCE2
Agile, SAFe, or Lean certifications are valued
An MBA is advantageous
Nice to have:
Agile, SAFe, or Lean certifications
An MBA
What we offer:
The opportunity to shape and lead an industry-leading delivery practice at the heart of VOIS transformation
Exposure to large-scale, high-impact programmes across multiple geographies and business domains
A leadership role with scope to influence strategy, ways of working, and organisational capability
A collaborative, inclusive environment that values continuous learning, innovation, and professional growth