VP Professional Services

At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other. It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels. The PSO Leader Digital – Americas is responsible for the strategic direction, commercial performance, and operational excellence of Digital Professional Services across the Americas region. Reporting to the SVP Digital Sales & Operations, this role leads a multi-country services organization delivering complex digital engagements, with a strong focus on customer outcomes. The role ensures that delivery decisions, processes, and engagement models support measurable customer value, faster time-to-value, and long-term account health. This leader will modernize how Quadient implements and deploys SaaS and on-premise solutions by embedding AI, automation, and accelerated delivery methodologies into the professional services model. The goal is to reduce implementation timelines, accelerate go-live for complex integrations, and ensure customers realize measurable business outcomes more quickly. The role operates across sales, delivery, and operations, ensuring alignment between sales strategy, services execution, and financial performance. It also acts as a key partner to Digital Sales leadership to ensure scalable delivery models and consistent customer experience across the region.