Vp, Professional Services Emea & Latin America Delivery, Hewlett Packard Enterprise

Vp, Professional Services Emea & Latin America Delivery

Hewlett Packard Enterprise

Location:
United Kingdom, Bristol

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Hewlett Packard Enterprise (HPE) is seeking a results-driven leader to oversee professional services and lifecycle delivery across EMEA and Latin America in a $380M revenue business with a team of 1,000 professionals, emphasizing customer satisfaction, operational excellence, and financial performance.

Job Responsibility:

lead end-to-end delivery of consulting and lifecycle services, ensuring projects meet scope, budget, and quality standards
drive customer satisfaction, represent HPE at executive-level engagements, and identify upsell/cross-sell opportunities
translate global goals into strategies, drive operational efficiency, and lead transformation initiatives
recruit, develop, and inspire a high-performing, diverse team while fostering innovation and continuous improvement
manage budgets, forecasting, and financial performance for services delivery
collaborate with Pre-Sales and Sales teams to align delivery readiness with business solutions

Requirements:

12+ years in service delivery management within IT or customer support
proven experience leading large teams across geographies and driving business transformation
expertise in ITIL/ITSM frameworks, project management, and customer-centric strategies
strong leadership, communication, and analytical skills
willingness to travel (~25%)

Nice to have:

accountability
active learning
active listening
bias
business growth
change management
client expectations management
coaching
creativity
critical thinking
cross-functional teamwork
customer centric solutions
customer experience (CX)
customer feedback
customer lifetime value
customer relationship management (CRM)
design thinking
empathy
follow-through
growth mindset
intellectual curiosity
long term planning
managing ambiguity
process improvements

What we offer:

comprehensive suite of benefits supporting physical, financial, and emotional wellbeing
career development programs
inclusive culture valuing varied backgrounds

Additional Information:

Job Posted:
August 08, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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