CrawlJobs Logo

Vp operational risk officer - rewards gaming

https://www.citi.com/ Logo

Citi

Location Icon

Location:
United States , Jacksonville

Category Icon
Category:

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

103920.00 - 155880.00 USD / Year

Job Description:

The Operational Risk Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. This Operational Risk officer will drive strategy and policy within the new Fraud Policy team designing and implanting the Rewards Gaming Function at Citi. They will be responsible for analysis and policy optimization for this process driving business outcome and optimization

Job Responsibility:

  • Establishes and oversees the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks
  • Independently assess’ risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices
  • Serves as a subject matter expert for Issues Management (KPI/KRI/Corrective Action Plans)
  • Resolves transactional level escalations coming from the vendor or internal partners
  • Analyzes a multitude of scorecards/performance management tools in an attempt to mitigate exposure (risk/financial/regulatory)
  • Monitors goals are met through performance, risk and relationship oversight of our extended supply chain
  • Collaborates to resolve any issues which fall within the terms of the contract
  • Develops and maintains relationships across the business users and Lines of Defense to better understand and deliver customer requirements by responding to changes in the internal and external business environment
  • Has the ability to operate with a limited level of direct supervision
  • Can exercise independence of judgement and autonomy
  • Acts as SME to senior stakeholders and /or other team members
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Requirements:

  • 6-10 years experience navigating and networking across an enterprise utilizing internal and external resources
  • Third Party Oversight/Vendor Oversight experience preferred
  • Business writing experience preferred
  • Strong analytical and problem-solving skills with the ability to interpret complex data, identify patterns of gaming/abuse, and translate findings into effective operational risk controls and policy recommendations
  • Experience with third-party oversight and vendor management related to loyalty program platforms or risk mitigation tools is preferred
  • Excellent business writing, communication, and interpersonal skills, with a proven ability to influence and collaborate with diverse stakeholders
  • Ability to work independently, exercise sound judgment, and provide actionable advice to stakeholders
  • Bachelor’s/University degree, Master’s degree preferred

Nice to have:

  • Third Party Oversight/Vendor Oversight experience preferred
  • Business writing experience preferred
  • Experience with third-party oversight and vendor management related to loyalty program platforms or risk mitigation tools is preferred
  • Master’s degree preferred
What we offer:
  • medical, dental & vision coverage
  • 401(k)
  • life, accident, and disability insurance
  • wellness programs
  • paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
  • discretionary and formulaic incentive and retention awards

Additional Information:

Job Posted:
February 21, 2026

Expiration:
February 27, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Vp operational risk officer - rewards gaming

New

Freelance Assistant Site Manager

We are looking for a motivated Assistant Site Manager to support a high-quality ...
Location
Location
United Kingdom , Highworth, Wiltshire
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
April 28, 2026
Flip Icon
Requirements
Requirements
  • Proven experience working on new-build residential housing
  • Valid CSCS Card, SMSTS or SSSTS, First Aid at Work certificate
  • Strong communication skills
Job Responsibility
Job Responsibility
  • Assist in overseeing subcontractors and direct labour to keep the project on schedule
  • Conduct regular inspections and manage the "snagging" process to ensure homes meet NHBC and company standards
  • Enforce safety regulations, conduct site inductions for new workers, and maintain a secure site environment
  • Help coordinate the delivery and storage of materials to prevent delays
  • Maintain accurate site diaries and progress reports
  • Support the management team with home demonstrations and addressing minor customer queries near completion
Read More
Arrow Right
New

Production worker - evening

We are currently looking for several Production Workers to join our client's pro...
Location
Location
Canada , Terrasse-Vaudreuil, Vaudreuil-Dorion
Salary
Salary:
18.00 - 19.10 CAD / Hour
https://www.randstad.com Logo
Randstad
Expiration Date
April 02, 2026
Flip Icon
Requirements
Requirements
  • Good manual dexterity and good attention to detail
  • In good physical shape
  • Can stand on feet during 8 hour shift
  • Hard-working person
  • Must be able to speak and understand the French language
  • MUST BE COMFORTABLE WORKING IN THE HEAT
Job Responsibility
Job Responsibility
  • Operate various stationary machines
  • Packaging
  • Quality inspection
  • Ensure the smooth running of production
What we offer
What we offer
  • Evening shift prime of $1.10/h ($19.10/h)
  • Evening shift schedule: Monday-Friday 4pm-12am (midnight)
  • On-site training
  • Growing business
  • Tasks are simple
  • You will be part of a great team
  • Contract with possibility of permanence based on performance
  • Fulltime
Read More
Arrow Right
New

Supply coordinator

We are seeking a passionate, detail-oriented professional to join the front line...
Location
Location
Canada , Thorndale, Ontario
Salary
Salary:
29.74 - 31.80 CAD / Hour
https://www.randstad.com Logo
Randstad
Expiration Date
April 17, 2026
Flip Icon
Requirements
Requirements
  • High school diploma or equivalent (additional post-secondary education or training is considered an asset)
  • 1–2 years of experience in customer service or a related field
  • Previous experience working within the agriculture industry is an asset
  • Excellent interpersonal skills with the ability to communicate clearly with both customers and internal departments
  • Strong problem-solving abilities paired with a patient, empathetic approach to customer needs
  • Familiarity with customer service software, databases, and digital tools
  • Proven ability to thrive in a fast-paced environment and manage multiple tasks simultaneously
Job Responsibility
Job Responsibility
  • Oversee the full cycle of orders, returns, and exchanges
  • Process shipment documents and ensure real time data accuracy within software and record keeping systems
  • Respond to inquiries via phone and email with professionalism, accuracy and speed
  • Communicate offers and price lists to customers and provide accurate product/service details
  • Liaise with internal teams and address customer concerns, escalating complex issues when necessary
  • Maintain organized records of all interactions and generate relevant reports as required
  • Stay updated on company policies and products, and proactively recommend improvements to service procedures
What we offer
What we offer
  • Competitive Compensation: $28 - $32/hour
  • Collaborative Culture: Join a passionate and forward thinking team that strives to solve big industry challenges
  • Professional Growth: Gain exposure to diverse internal departments, from supply chain to sales coordination
  • Dynamic Workday: Enjoy a high-variety role that blends administrative precision, logistics coordination, and interpersonal communication
  • Fulltime
Read More
Arrow Right
New

Research Coordinator

As a Research Coordinator, you will assist the department with basic day-to-day ...
Location
Location
Canada , North York
Salary
Salary:
20.54 CAD / Hour
https://www.randstad.com Logo
Randstad
Expiration Date
April 13, 2026
Flip Icon
Requirements
Requirements
  • Attention to detail
  • Being able to organize themselves, track urgency
  • University Degree preferred
  • College experience
  • Excel would be helpful
Job Responsibility
Job Responsibility
  • Corporate searches
  • Calling other brokerages for market info
  • Zoning searches
  • Title searches
  • Contact databasing
  • Taking property photos
  • Creating listing surveys
  • Demographic reports
  • Geowarehouse reports
What we offer
What we offer
  • Possibility of Extension
  • Opportunity to gain valuable experience in the organization
  • Monday to Friday
  • Fulltime
Read More
Arrow Right
New

Supply coordinator

We are seeking a passionate, detail-oriented professional to join the front line...
Location
Location
Canada , Thorndale, Ontario
Salary
Salary:
29.00 - 31.80 CAD / Hour
https://www.randstad.com Logo
Randstad
Expiration Date
April 02, 2026
Flip Icon
Requirements
Requirements
  • High school diploma or equivalent
  • 1–2 years of experience in customer service or a related field
  • Excellent interpersonal skills
  • Strong problem-solving abilities
  • Familiarity with customer service software, databases, and digital tools
  • Proven ability to thrive in a fast-paced environment and manage multiple tasks simultaneously
Job Responsibility
Job Responsibility
  • Oversee the full cycle of orders, returns, and exchanges
  • Process shipment documents and ensure real time data accuracy
  • Respond to inquiries via phone and email
  • Communicate offers and price lists to customers
  • Liaise with internal teams and address customer concerns
  • Maintain organized records of all interactions and generate relevant reports
  • Stay updated on company policies and products, and proactively recommend improvements to service procedures
What we offer
What we offer
  • Competitive Compensation
  • Collaborative Culture
  • Professional Growth
  • Dynamic Workday
  • Fulltime
Read More
Arrow Right
New

Forklift operator

We are seeking an experienced Forklift Operators. If you're a experienced Cherry...
Location
Location
Canada , Cambridge
Salary
Salary:
22.00 CAD / Hour
https://www.randstad.com Logo
Randstad
Expiration Date
March 28, 2026
Flip Icon
Requirements
Requirements
  • Proven experience within a warehouse environment or manufacturing & logistics setting
  • Valid external forklift license
  • Must have CSA-approved steel-toed shoes/boots (PPE)
  • Reliable transportation or knowledge of the local Cambridge transit routes
  • Availability to work the specified shift hours consistently
Job Responsibility
Job Responsibility
  • Operate forklifts and other power industrial trucks to receive and stock products in the warehouse
  • Organize automotive products and parts in a timely and accurate manner to maintain inventory flow
  • Use the automated packing system and work alongside the new robotic order picker machine
  • Receive incoming orders and prepare shipments for distribution
  • Comply with all health and safety measures, including daily equipment inspections
  • Maintain a clean and organized workspace within the manufacturing & logistics environment
  • Collaborate with assigned supervisors to meet daily production and shipping targets
  • Load and unload trailers with precision to prevent damage to specialized car parts
What we offer
What we offer
  • Multiple straight shifts to choose from
  • Work in a very nice, clean, and highly automated manufacturing & logistics facility
  • Opportunity to work with cutting-edge robotic technology and automated picking systems
  • Supportive management and a calm yet productive work environment
  • Fulltime
Read More
Arrow Right
New

Counterbalance forklift operator

Are you looking for a new job as a forklift operator, with a competitive hourly ...
Location
Location
Canada , Cambridge
Salary
Salary:
21.00 CAD / Hour
https://www.randstad.com Logo
Randstad
Expiration Date
March 26, 2026
Flip Icon
Requirements
Requirements
  • Ability to safely operate forklifts
  • At least 3 years of forklift experience
  • Must have experience working in a distribution center environment (3 years or more)
  • Attention to detail and ability to work in a fast-paced environment
  • Ability to lift up to 50lbs
Job Responsibility
Job Responsibility
  • Operating counterbalance forklift
  • Load and offload
  • Lifting up to 50lbs
  • Other duties as assigned
What we offer
What we offer
  • Centrally located in Cambridge
  • Competitive hourly pay rate
  • Temporary to permanent opportunity
  • Clean, well-lit, safe warehouse
  • Working with a reputable company
  • Fulltime
Read More
Arrow Right
New

Yard forklift operator - day shift

We have a stellar new opportunity in Ayr with an AMAZING company! Are you lookin...
Location
Location
Canada , Cambridge, Ontario
Salary
Salary:
24.00 CAD / Hour
https://www.randstad.com Logo
Randstad
Expiration Date
March 27, 2026
Flip Icon
Requirements
Requirements
  • 1 year or more experience in a manufacturing environment and operating yard forklift
  • forklift license
  • physically able to lift up to 50 lbs, push and pull up to 100 lbs
  • RELIABLE transportation, as the position is in Ayr
  • CSA Approved WORK BOOTS (not shoes)
  • Able to work All scheduled shifts
Job Responsibility
Job Responsibility
  • operating a large forklift in a yard 18500 lb, dual front wheel
  • stacking things very precisely
  • ability to work consistently with numbers
  • banding and wrapping skids
  • loading and unloading trailers and train cars
  • loading into treatment tanks
  • working as a part of a team
What we offer
What we offer
  • half days on Fridays
  • safety-conscious environment
  • great team atmosphere
  • Fulltime
Read More
Arrow Right