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Own and lead the operational function, including inventory strategy, supply planning, purchasing, logistics, warehousing (3PL), and fulfillment across Retail, DTC, and Amazon
Develop and execute a scalable operations strategy, translating business objectives into infrastructure, processes, and capabilities that support growth and efficiency
Drive end-to-end inventory planning and management, optimizing service levels and working capital through forecasting, production planning, and cross-functional alignment with Sales, Growth, and Finance
Lead the S&OP process, ensuring rigorous monthly planning, alignment, and communication across key stakeholders
Oversee the full logistics and fulfillment network, including inbound and outbound transportation (small parcel, LTL, FTL, international) and 3PL partnerships, ensuring best-in-class service, cost efficiency, and SLA performance
Own vendor and partner management across manufacturers, freight providers, and 3PLs, including sourcing, negotiation, and ongoing performance optimization
Build and scale operational processes, SOPs, and systems to support accuracy, efficiency, and long-term scalability, including leadership across ERP platforms (e.g., Cin7) and future system implementations
Establish and lead operational performance management, including KPI definition, reporting, and analysis (e.g., Inbound Accuracy and On-Time In-Full), driving data-informed decision-making and continuous improvement
Oversee inventory accuracy and health, including Inventory on Hand, slow-moving and obsolete inventory, and revenue recovery through retail compliance and chargeback management
Optimize the Order-to-Cash lifecycle in partnership with Finance & Accounting Team to improve service levels, cash flow, and customer experience
Ensure operational readiness and successful onboarding of new retail partners, including EDI integration, testing, and shipping & compliance requirements
Own and manage the operations budget, including logistics, fulfillment, and inventory-related costs, with accountability for cost efficiency and performance against targets
Lead monthly, quarterly, reviews as the functional owner of supply chain and operational performance – including ownership of the Operations function within the company Annual Operating Plan
Build, lead, and develop a high-performing operations team, establishing clear goals, accountability, and career development pathways.
Requirements
Bachelor's degree in Operations/Supply Chain, Business, or related field
10+ years of experience in supply chain or operations within a consumer packaged goods (CPG) company, ideally in a high-growth environment within mass retail environment
5+ years of leadership experience, including managing and scaling teams
Deep experience in CPG operations, including demand planning and forecasting
Strong expertise in 3PL management, retail compliance, and operational process design
Extensive experience with EDI integrations across specialty, mass, and drug retail channels
Advanced analytical and reporting skills, with a track record of using data to drive decisions
Proficiency with warehouse management systems (Bluebox preferred), ERP systems (CIN7 preferred, Netsuite is a plus), and logistics platforms
Strong understanding of domestic and international logistics, including import/export processes
Extremely organized, detail-oriented, and execution-focused in your work
Strategic thinker with the ability to balance long-term vision and near-term execution
Assertive in your communication style and a strong level of project management
Excited to grow Vacation® into a household name and have fun in the process
You use sunscreen.
What we offer
Comprehensive Medical, Dental, Vision plans with up to 100% coverage for employees