Vp Of Operations Jobs

Alert Alarm Hawaii

Location:
United States, Honolulu

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

120000.00 - 140000.00 USD / Year

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Job Description:

As a key member of the leadership team, the VP, Operations will lead day-to-day management of all operations activities as well as formulate strategic planning and lead business development/sales activities to ensure the company achieves both short and long-term growth and operations goals. The successful candidate will assume responsibility for P&L management, growth, client development, project delivery, client satisfaction, and overall financial success. This position requires a strategic leader with strong business acumen, demonstrated experience developing and executing business objectives, and a track record of growth and profitability within a services organization with recurring service contracts and repeat business.

Job Responsibility:

Lead all operations activities, ensuring the successful execution of all installation activities and ongoing service contracts
Responsible for management of the full operations team with direct supervision of Installation and Service teams
Collaborate with President and other leadership to ensure organization meets growth, revenue, and EBITDA targets along with overall performance metrics
Work closely with the sales team to secure long term service contracts and ensure repeat business
Provide efficient operational execution, driving a culture of innovation to create and deliver first in class operations means and methods
Participate in company strategy and strategic execution of the company’s vision
Work closely with the President to ensure service excellence and ensure that new delivery standards are developed to deliver value to customers
Hire, reward, coach, develop, and retain talented staff to ensure the company’s superior performance for the long-term
Remain abreast of fire and life safety industry changes and quickly respond to any significant changes (positive or negative) which may impact operations
Work closely with the President and senior management team to develop and employ a strategic approach to expand operations and support corporate growth via merger and acquisition opportunities
Ensure adequate resources are available and allocate resources to meet demand
Stay accountable for maximizing the profitability of operations, including management and oversight of all installation, product and service activities
Through project delivery excellence and management, deliver high value service to current and future customers, and create an environment of continuous improvement
Serve as the company representative, developing strong business relationships with current clients, potential new clients, community leaders, and industry groups to benefit the company as a whole
Support business development and new client pursuits
Leverage pre-existing business relationships within the industry to create new opportunities
Participate in executive meetings and contribute to the vision, goals, and objectives of the company
Create and maintain a strong level of communication, collaboration, and team effort
Assist with leading the planning activities for the company and assure establishment of management practices necessary to effectively manage the business
Ensure strict adherence to safety and risk management policies and procedures

Requirements:

Bachelor’s Degree (preferred) or equivalent business leadership experience
10 plus years of progressive leadership experience in managing a customer-focused, commercial services business
Highly motivated leader with proven experience contributing to the strategic success of division or corporate operations within a commercial services business
Demonstrated success in service delivery, client relationships, and profitability
Experience managing multiple services projects simultaneously, including planning, scheduling, resource allocation, and financial performance (profit/loss)
Experience with strategic and operational planning and client relations
Strong leadership skills with the ability to closely manage client relationships with finesse and provide conflict resolution as needed
Experience negotiating service contracts, including knowledge of various contract forms and dispute resolution activities
Experience developing and driving operational strategies
Proven business development and client identification/pursuit experience, including the ability to secure repeat business and build long term relationships
Problem solving mindset with the ability to work independently and manage processes to achieve goals
Experience with process improvements and creating optimal structures resulting in increased efficiency to maximize profitability
Active participation in relevant industry associations
Proven leadership skills with demonstrated successful experience managing staff organizations, inspiring a team, and overseeing recruitment, employee development, and retention
Strong attention to detail and the ability to maintain a high level of professionalism in a fast-paced and dynamic environment
Must have a personal commitment to organizational excellence, displaying honesty, integrity, and a strong sense of ethics in all decisions and actions
Must demonstrate strong analytical and problem-solving skills with exceptional interpersonal skills at all levels
A high-energy leader with the ability to motivate and inspire a team
Outstanding communication skills, sound business judgment, proven decision-making ability, and strong organizational skills
Familiar with large project installations including project management responsibilities

What we offer:

health insurance
dental insurance
eye insurance
STD and life Insurance
401k savings plan
paid time off
training
opportunities for growth and development
pet insurance

Additional Information:

Job Posted:
December 05, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Vp Of Operations