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The job function involves overseeing all day-to-day operations, managing company insurance and employee health plans, and collaborating with various departments to optimize workflows. This role is within the industry of operations administration and operations management.
Job Responsibility:
Streamline and enhance all daily operations to meet company objectives
Collaborate with heads of departments such as warehousing, logistics, sales, and IT to improve workflows and communication
Establish departmental KPI’s in alignment with strategic company goals to enhance team member accountability
Manage company insurance, employee health plans, and retirement accounts
Handle communication with company vendors and negotiate freight rates
Facilitate the onboarding process for new employees
Supervise customer service manager and handle requests relating to finance and shipping for larger accounts
Requirements:
Minimum of 3 years of experience in a leadership role related to operations management
Proficiency in operations administration
Demonstrated experience in coordinating operations across different departments
Expertise in operations management and the ability to implement new operational strategies
Strong skills in client relations and the ability to manage key stakeholder relationships effectively
Experience in client reporting with a focus on tracking operations metrics and KPIs
Proven ability in managing employee relations and fostering a positive work environment
Experience in team management with the ability to lead and motivate teams towards achieving operational efficiency
Knowledge and experience in logistics and distribution, ensuring smooth and efficient distribution processes
What we offer:
Medical, vision, dental, and life and disability insurance
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