Vp Of Client Services Job at Robert Half (San Francisco)

Futures E-Trading Technology - Client Services VP Technology Lead

Engineer the future of global finance. At Citi, our Tech team doesn't just suppo...

Location

United Kingdom , Belfast

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Clear understanding of Listed Derivatives market structure and underlying products, trading concepts, including the front to back understanding of trading lifecycle-Execution, Allocation, Clearing & Settlement process, working experience in onboarding & administering electronic trading (e-Trading) users, administering trading limits, monitoring client execution flows & system alerts would be highly preferred
Experience in e-Trading Client Services or associated Operations group in a high availability/mission critical environment
Demonstrated ability to efficiently problem solve in time critical scenarios
Previous experience/knowledge of supporting a Futures trading business preferred
Experience and/or knowledge of financial & banking industry is a plus

Job Responsibility

Proactively work to minimize support queries, analyze the root cause of issues and understand the business and processes impacted on behalf of the team
Conduct assessments to improve existing procedures and drive automation of processes
Maintain a high-level of service for traders and internal / external clients and act as primary contact for the team covering trading setups and administration
Collaborate effectively with colleagues globally, sharing information and knowledge effectively
Provide a world class support service to a geographically diverse user base
Strong process awareness and ability to manage day-day requests, queries, issues/problems and customer escalations under pressure
Ensure all issues are tracked and work closely with business development managers to prioritize resolution
Collate customer feedback and experience and translate them into new initiatives over process and system optimization
Embrace the values by upholding and exemplifying the values in daily interactions with internal and external clients
Monitor the quality and impact of implemented processes/initiatives and recommend changes/enhancements, if any

What we offer

27 days annual leave (plus bank holidays)
A discretional annual performance related bonus
Private Medical Care & Life Insurance
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources

Fulltime

Client Executive - Investor Services - VP

The Securities Service Client Executive is a pivotal, senior-level role speciali...

Location

Colombia , Bogotá

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

4-10 years of relevant experience
Extensive experience of security Services and capital markets
Comprehensive cross-product knowledge covering equities, fixed income, foreign exchanges and swaps
Comprehensive knowledge of the risk and control environment impacting Citi
Proven self-motivation and organizational skills
Consistently demonstrate clear and concise written and verbal communication
Strong written and verbal English skills
Bachelor's degree/University degree or equivalent experience

Job Responsibility

Responsible for client profitability, day-to-day service and client satisfaction
Operational Liaison & Data Utilization: Act as the primary point of contact for clients on all custody-related operational matters, coordinating with internal teams (e.g., operations, technology, legal, compliance) to ensure high-quality service delivery and issue resolution
Market Analysis & Insights: Monitor industry developments, regulatory landscapes, and competitive offerings within the custody services space to provide valuable insights and solutions to clients
Business Development & Cross-Sales: Identify opportunities for expanding custody mandates with existing clients and support new business development efforts by showcasing Citi's custody capabilities
Proactively identify and develop cross-selling opportunities for other Citi products and services (e.g., cash management, foreign exchange, fund services, collateral management , alternative assets , )
Perform regular client reviews to gauge overall client satisfaction and coordinate responses to client concerns
Drive continuous enhancement of Citi products and services and partner with support groups and client to ensure Citi is a top 3 provider
Compliance & Risk Management: Ensure all custody activities and client interactions adhere to internal policies, industry regulations
Work in close partnership with control functions such as Legal, Compliance, Market and Credit Risk, Audit, Finance in order to ensure appropriate governance and control infrastructure
Build a culture of responsible finance, good governance and supervision, expense discipline and ethics

Fulltime

Vp Product Owner, Client Data Analytics & Distribution - Investor Services

Are you looking for a career move that will put you at the heart of a global fin...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Significant number of years relevant business data analysis experience
Bachelor's degree in computer science/business management/engineering, advanced degree is a plus
Strong data analysis skill (e.g. SQL) along with an understanding of technical patterns used to consume and process data at scale
Experience with leading digital initiatives as a Product Owner in Agile development process
Extensive experience working with engineers and developers to understand what is technically possible, how to translate customer's needs into technical requirements that delivers scalable, reliable, and standardized data solutions
Strategic, results-driven and passionate about designing best-in-class digital experiences and staying at the forefront of cutting-edge technology in the servicing space
Ability to communicate effectively with both technical and non-technical audiences
Strong leadership and teamwork skills, with the ability to collaborate effectively across various teams and organizations to get the job done
A proven track record of problem-solving, adaptability, and creativity in addressing complex challenges
Familiarity with Investor Services Funds business processes such as IBOR, Fund Accounting, ETF and specifically working with Funds data is extremely desirable

Job Responsibility

Use your strong analytical skills to identify, collect, organize, analyze, clean and disseminate significant amounts of information with attention to detail and accuracy
Collaborate with cross-functional teams to define data requirements, identify data sources, and collect and preprocess data
Work with internal and external stakeholders to prioritize business use cases, provide comprehensive data management, and support data pipelines
Define and document processes to improve and optimize future opportunities
Interpret trends and patterns in complex datasets using statistical techniques to provide ongoing insights across the Financial Services offering and influence our development roadmap
Guide, influence, and convince colleagues in other areas to adopt the latest technologies and framework to support Citi's global data strategy
Use some of the latest technologies and business intelligence tools across AWS, Snowflake, Dataiku, Starburst and more

What we offer

Generous holiday allowance starting at 27 days plus bank holidays
increasing with tenure
A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources

Fulltime

Vp Of Technology

We are looking for a strategic technology executive to lead and strengthen the o...

Location

United States , Las Vegas

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor's degree in information technology, computer science, engineering, business, or a related discipline
At least 12 years of progressive leadership experience across technology operations, enterprise platforms, engineering, or related functions
Demonstrated success managing complex business systems, including Salesforce or comparable platforms
Broad knowledge spanning applications, data, infrastructure, security, and cross-functional technology initiatives
Experience establishing governance practices, managing third-party vendors, and maintaining effective service delivery standards
Proven ability to influence executive stakeholders and lead teams operating across distributed or remote environments
Familiarity with technologies and methods such as AWS, Cisco environments, core infrastructure management, Agile Scrum, and enterprise hardware

Job Responsibility

Direct the overall health and performance of enterprise technology platforms, including CRM, infrastructure, and collaboration environments, to ensure dependable day-to-day operations
Shape and execute a technology roadmap that supports organizational goals, improves service delivery, and enhances the experience of both internal users and clients
Oversee system administration, platform integrations, and ongoing enhancements to maintain scalability, usability, and business alignment
Establish disciplined release, change, and incident management practices that minimize disruption and improve reliability across the technology environment
Partner with business leaders in sales, marketing, finance, operations, and client-facing teams to identify practical solutions and prioritize high-value initiatives
Champion opportunities for automation, artificial intelligence, and process optimization that increase efficiency and create measurable business impact
Collaborate with data stakeholders to strengthen reporting consistency, improve data quality, and support analytics and AI-enabled initiatives with dependable governance
Work with security partners and service providers to uphold access controls, reduce technology risk, and support compliance-focused operating standards
Lead vendor and partner relationships, monitoring service quality, cost effectiveness, and accountability while refining the external support landscape as needed
Provide oversight for technology project delivery, ensuring initiatives are executed with quality, clear stakeholder communication, and strong business outcomes

What we offer

Medical, vision, dental, and life and disability insurance
Enrollment in company 401(k) plan

Fulltime

Vp Client Partner

We are partnering with a globally recognised insurance technology services clien...

Location

United Kingdom , London

Salary:

100000.00 - 130000.00 GBP / Year

Calibre Candidates

Expiration Date

Until further notice

Requirements

20 years’ experience within insurance services, insurance consultancy or insurance technology
Deep expertise across the P&C insurance landscape
Strong consultative sales capability with success closing enterprise-level deals
Management of large-scale client engagements and complex delivery portfolios
Strong existing network across insurers, reinsurers, brokers, underwriting agencies, or insurance technology providers
Demonstrated experience leading transformational growth initiatives
Commercially astute with ownership of significant revenue and P&L responsibility
Based with easy access to London

Job Responsibility

Own and grow a portfolio of strategic insurance accounts across the UK market
Build trusted executive-level relationships with key client stakeholders
Identify and convert new revenue opportunities across existing and prospective clients
Lead commercial discussions, contract negotiations, and strategic account planning
Partner with delivery leadership to ensure high-quality client outcomes and scalable service capabilities
Act as executive escalation points for portfolio accounts
Drive profitability, forecasting, budgeting, and commercial governance across engagements
Represent the business at industry events and within the wider insurance market
Champion customer experience initiatives including governance sessions, VOC programmes, and NPS engagement
Collaborate with internal teams to position differentiated technology and operational solutions

Fulltime

Vp, Services Lead — Corporate Solutions

Corporate Solutions - VP, Services Lead — At Mastercard, we have a compelling op...

Location

United Kingdom , London

Salary:

Not provided

Mastercard

Expiration Date

Until further notice

Requirements

Education: Bachelor’s degree required
advanced degree preferred. Proven track record leading strategy, launching scalable products/services, and delivering commercial outcomes across complex, multi-market environments. Demonstrated P&L ownership and success against ambitious growth targets. Deep understanding of the payments industry and Commercial New Payment Flows
ability to leverage payments technology and innovation to solve client problems
strong financial and business acumen. People leadership experience
consultative problem-solving
executive-level communication and negotiation skills
comfort operating in highly matrixed, cross-functional settings. Relevant industry certifications preferred.

Job Responsibility

Expand existing Services to CNPF (e.g., SSO, Loyalty, Deploy) by calibrating value propositions and GTM
identify and pilot with anchor clients to prove impact at pace and at scale
Build a segment-led service roadmap for Corporate Solutions, delivering 2–3 new flagship offerings over time, in partnership with product, studios, and analytics
Scale portfolio optimization—codify best practices, embed governance, and share playbooks across regions and segments
Build and execute the services GTM strategy for Corporate Solutions, including segmentation, value proposition, packaging, pricing, and channel motions (1:1 and scalable 1-to-many) aligned to CNPF priorities
Own the CNPF services sales pipeline by region (Americas, APEEMEA) across all relevant CNPF assets
forecast accurately and maintain healthy coverage ratios
Coordinate post-sale execution with the Services Delivery team to ensure time-to-value, quality outcomes, and referenceable success
Embed AI as a competitive advantage in services—partner with acquired SaaS businesses and internal platforms to identify high-impact use cases and launch at least one AI-enhanced service tied to measurable client outcomes
Establish a single source of truth for Corporate Solutions services revenues and pipeline

Fulltime

Vp of sales - interior projects

VP of Sales – Interior Projects (Custom Journey, Fixtures, Graphics, & Installat...

Location

United States , San Antonio

Salary:

Not provided

Walton Signage, Ltd.

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business, Marketing, Architecture/Design, or a related field
10+ years of experience in sales, business development, or program leadership within retail environments, fixtures, graphics, commercial interiors, or related industries
Proven success selling complex, multi‑site programs to enterprise‑level clients
Strong understanding of fixture systems, interior signage/graphics production, retail customer journeys, and installation logistics
Ability to articulate value for integrated exterior + interior program delivery
Excellent written and verbal communication skills, including executive presentations
Strong analytical skills for pricing, margin management, and program scoping
Ability to define complex problems, evaluate data, and guide solution development
Proficiency in CRM systems, project management tools, and Microsoft Office Suite

Job Responsibility

Lead national‑level sales strategy for interior environments, including customer journey mapping, fixture programs, interior signage/graphics, and installation services
Develop and close enterprise opportunities by promoting the company’s unified capability to execute full exterior + interior programs under one roof
Consistently achieve revenue and margin targets through strategic account growth and category expansion
Identify new market segments and build pathways for penetration
Demonstrates a full knowledge of interior requirements for products and floor plans related to the American Disabilities Act
Demonstrates a strong understanding of interior product manufacturing methods inclusive of material types and their applications
Maintain and expand relationships with key decision makers across architecture, design, brand, procurement, construction, and facilities teams
Shape customer program strategies from concept through implementation, ensuring alignment with brand standards and customer experience goals
Work collaboratively with internal teams to develop proposals, program budgets, fixture packages, roll‑out plans, and installation strategies
Guide customers through the full lifecycle of branded environment programs—from assessment and planning to manufacturing, fulfillment, and national deployment

What we offer

Benefits on the 1st of the month following start date
401(k) with 100% match up to 4% and full vesting after 90 days
Paid time off
Holidays
Competitive compensation commensurate with experience

Fulltime

Vp of maintenance-signage sales

Walton Signage is a well-respected, progressive company in the signage industry....

Location

United States , San Antonio

Salary:

Not provided

Walton Signage, Ltd.

Expiration Date

Until further notice

Requirements

10+ years of experience in signage maintenance, facility services, field operations, or multi-site service leadership
Experience pricing and managing preventative maintenance programs and service subcontractor networks
Documented success in selling and launching new signage Preventative Maintenance campaigns on a national level, while leveraging third party Installers and Vendors
Strong strategic planning and analytical abilities, with a deep understanding of market dynamics and emerging trends
History of innovative sales techniques and an understanding of modern sales processes and technologies
Outstanding communication and negotiation skills, with the ability to forge strong relationships with clients and stakeholders
Strong negotiation and closing skills
Strong operational understanding of preventative and on-call maintenance along with a revenue-growth mindset
Knowledge of the manufacturing methods for signage systems, lighting, electrical components, and digital displays
Excellent communication, customer engagement, and executive presence

Job Responsibility

Develop and execute national maintenance and preventative maintenance strategies aligned with the company growth objectives
Identify and cultivate new business opportunities across multiple sectors, leveraging your network and market insights
Build and maintain strong relationships with key clients and partners, acting as a primary point of contact for high-value clients
Develop and implement robust sales and business development strategies tailored to accelerate growth and achieve revenue targets for the maintenance and service offering, referring clients to the CRO for other areas of the business
Work closely with cross-functional teams, including operations, supply chain, installation services, and accounting to align sales strategies with overall business goals
Design and price PM programs including inspections, cleaning, component testing, photo documentation, and asset lifecycle scoring
Review, develop and establish the KPI’s for service playbooks (intake, triage, dispatch, service, documentation, invoicing)
Support SLA performance including response times, closure rates, uptime commitments, and customer satisfaction metrics as called upon by the CRO or Director
Collaborate with the Sales Development PM (SDPM) and RFP Team on pricing, scoping, RFP responses, and recurring service program development
Conduct QBRs (Quarterly Business Reviews) with customers highlighting PM insights, asset conditions, service reporting, and program recommendations

What we offer

benefits on the 1st of the month following start date
401(k) with 100% match up to 4% and full vesting after 90 days
paid time off
holidays
competitive compensation commensurate with experience

Fulltime

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Vp Of Client Services

Job Description

Job Responsibility

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