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VP, IT

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TM Forum

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Location:
United Kingdom; South Africa , Cape Town

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

VP, IT at TM Forum – responsible for strategic leadership and operational excellence of technology and data functions, digital platform delivery, AI enablement, and people leadership.

Job Responsibility:

  • Own the roadmap and delivery of TM Forum’s digital platforms and core capabilities
  • Lead a high-performing digital delivery function across product management, platform engineering, integration and analytics
  • Work in close partnership with Marketing to enable a consistent, high-quality digital presence
  • Lead DevOps, engineering and IT operations to deliver secure, scalable and reliable services
  • Consolidate systems and platforms into a coherent, modern, flexible technology architecture
  • Oversee software development, digital platform engineering capabilities, infrastructure, and internal systems
  • Own information security strategy, governance, compliance and operational risk management
  • Drive technology innovation, tooling, automation and continuous improvement
  • Manage vendor and partner relationships to maximise value and delivery quality
  • Lead TM Forum’s data strategy, ensuring high‑quality, trusted data to power decision making
  • Develop a data‑smart culture through improved literacy, self‑serve analytics and data governance
  • Oversee analytics initiatives that support organisational goals and member value
  • Embed a “data product” mindset to ensure clarity, consistency and long‑term data stewardship
  • Lead governance for IT, digital and data initiatives, including prioritisation and procurement
  • Maintain clear, transparent backlogs, business requirements and prioritisation frameworks
  • Oversee risk management across technology, data, security, disaster recovery, business continuity and compliance
  • Manage budgets for IT, digital, data and AI ensuring efficiency, value extraction and accountability
  • Own and operate TM Forum’s AI enablement platforms and supporting foundations
  • Partner with the organization's AI Strategy & Adoption lead by translating AI priorities into platform roadmaps
  • Provide engineering leadership and resources for the build, integration and operation of member-facing web agents and AI-enabled digital features
  • Implement and manage responsible and secure AI controls
  • Ensure TM Forum’s knowledge assets, data products and digital platforms evolve to be AI-ready
  • Manage platform and enablement-related external AI partnerships
  • Lead and develop the functional teams, ensuring clarity of purpose, high performance and collaboration
  • Build a culture of innovation, operational excellence, learning and continuous improvement
  • Ensure clear OKRs, KPIs and performance measures aligned to organisational strategy

Requirements:

  • Visionary leadership across technology, data, AI and digital experience
  • Strong ability to translate business priorities into clear strategic roadmaps
  • Skilled in cross functional collaboration and organisational influence
  • Deep understanding of SaaS, cloud, platform engineering and web technologies
  • Strong grasp of data governance, analytics, integration and information security
  • Knowledge of digital experience, product, UX and modern delivery practices
  • Practical experience with AI‑enabled tooling and digital transformation
  • Proven ability to lead high-performance teams and large cross‑functional programmes
  • Skilled in budget oversight, prioritisation, governance and risk management
  • Strong vendor management and partnership development capability

Additional Information:

Job Posted:
May 16, 2026

Expiration:
May 29, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

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