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As our Vice President of IT, you aren’t just keeping the lights on; you are building the nervous system of a global AI powerhouse. You will move beyond “traditional IT” to create a frictionless, secure environment where technology enables speed rather than hindering it. This role is responsible for architecting the enterprise platforms, operating models, and governance that allow the business to scale rapidly, securely, and with confidence.
Job Responsibility:
Engineer a High-Velocity Workforce: Lead global IT operations and workforce enablement for thousands of employees across international locations, ensuring a secure, reliable, and scalable environment that matches the speed of a high-growth SaaS ecosystem
Scale the AI Infrastructure Nerve Center: Beyond standard IT, architect the enterprise and platform infrastructure that enables large-scale AI-powered SaaS environments, ensuring reliability, performance, and scalability as the business grows
Design a Zero-Trust Identity Ecosystem: Move past legacy controls by defining and executing a multi-year IAM strategy rooted in Zero Trust principles, cloud-native identity platforms, and password-less authentication
Scale Through Intelligent Automation: Transform IT from a service provider into a platform by scaling global organizations through periods of rapid growth while introducing deep automation, standardization, and operational rigor
Transform Compliance into a Competitive Advantage: Embed operational controls into daily processes to move beyond “check-the-box” compliance, enabling seamless support for SOX, SOC 2, and regulated market requirements while strengthening customer trust
Drive Cross-Functional Synergy: Implement Enterprise Service Management (ESM) platform to consolidate operations across multiple departments—including Business Intelligence, HR, and Engineering—improving visibility, efficiency, and alignment company-wide. Serve as a trusted executive partner to Product, Security, Finance, and Engineering leadership to align technology investment with business priorities
Orchestrate M&A and Rapid Integration: Lead the technical integration of mergers and acquisitions, consolidating disparate SaaS, collaboration, and end-user platforms into a unified, high-performance enterprise standard
Optimize the “Innovation Budget”: Direct multi-million-dollar operating budgets through vendor consolidation, strategic sourcing, and disciplined investment decisions to ensure every dollar spent accelerates business growth
Executive Accountability: Own the reliability, security, and scalability of the company’s internal technology platforms as the organization scales globally
Requirements:
15+ Years of High-Growth Leadership: Proven experience building, scaling, and modernizing global technology organizations in environments defined by rapid change and growth
Strategic Growth Mindset: Demonstrated success evolving IT from small, reactive teams into proactive, globally distributed organizations during hyper-growth phases
Visionary Identity & IT Executive: Deep expertise in enterprise identity, infrastructure, and security strategy, with a strong focus on aligning technology to business outcomes and regulatory requirements
Operational & Financial Discipline: Experience managing multi-million-dollar annual operating budgets with a reputation for cost optimization, vendor rationalization, and strong financial governance
The Trusted Partner Mentality: Recognized as a servant leader who builds trusted leadership teams, governs complex platforms, and partners across the company to drive outcomes
Master of Modern Infrastructure: Hands-on experience guiding the transition from legacy systems to cloud-native platforms and resilient, secure service models
Regulatory Fluency: Strong working knowledge of NIST 800-53, ISO 27001, FedRAMP, and related frameworks, and the ability to translate them into operational trust and customer confidence
Global Talent Developer: Proven ability to build and lead high-performing teams across onshore and nearshore delivery models to increase velocity while reducing operating costs
What we offer:
We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs
Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle
Mental Health benefits with covered therapy and coaching
401(k) program to help you invest in your future
Education & learning stipend for personal growth and development
Flexible vacation time to promote a healthy work-life blend
Paid parental leave to support you and your family
Company-wide recharge days each quarter
Work from home stipend to help you succeed in a remote environment