Vp, digital health engagement & retention Job at Personify Health

Senior Director, Customer Success Operations

We are seeking a high-caliber, strategic leader to serve as our Senior Director ...

Location

United States

Salary:

162700.00 - 280700.00 USD / Year

Seismic

Expiration Date

Until further notice

Requirements

10+ years of experience in Customer Success Operations, Revenue Operations, or GTM Operations roles, including 5+ years in senior leadership within high-growth B2B SaaS
Proven track record of scaling CS operations and driving measurable improvements in NRR, GRR, adoption, and renewal performance across global or multi-regional markets
Deep expertise with Salesforce, modern CS platforms (e.g., Gainsight), BI tools, and enterprise-grade GTM tech stacks
Excel at architecting complex, scalable processes and translating strategy into clear requirements, roadmaps, and operational playbooks
Exceptional analytical and strategic acumen with the ability to convert complex data into clear narratives, decisions, and actions
Strong executive presence and the ability to influence, challenge, and align C‑level and VP‑level leaders across functions
Change leadership experience with a history of driving adoption of new systems, processes, and operating standards
Bachelor’s degree (required) and preferably an MBA or advanced degree in a quantitative, business, or related field

Job Responsibility

Define and operationalize the global Customer Success operations strategy across all post‑sales motions to align with corporate growth objectives and the broader Revenue Operations roadmap
Build and maintain the operating system for net revenue retention by designing lifecycle frameworks, health scoring models, and standardized success plans
Architect scalable processes, systems, and tooling that enable efficient execution, data-driven decision-making, and global team productivity
Partner cross-functionally with Sales, Services, Product, Marketing, Support, and Finance to align handoffs, coverage models, and performance expectations across the customer lifecycle
Lead Customer Success planning and forecasting, including headcount, capacity, segmentation, and revenue predictability in partnership with Finance and GTM leadership
Own KPI frameworks, dashboards, and performance rhythms that surface actionable insights and drive measurable improvements in adoption, retention, and expansion
Operationalize renewal and expansion workflows, rules of engagement, and coverage models to balance customer experience with commercial outcomes
Drive the build-out of digital and scaled Customer Success motions through segmentation, play design, automation triggers, and performance measurement
Ensure data governance, hygiene, and standardization across CS systems of record to maintain accurate, trusted, and actionable customer data
Translate customer insights and adoption trends into prioritized programs, product feedback loops, and roadmap inputs in partnership with Customer Marketing and Product

Fulltime

Market General Manager

Time Out Market is a global food and cultural market leveraging the editorial cu...

Location

United States , New York

Salary:

120000.00 USD / Year

Time Out Group Plc

Expiration Date

Until further notice

Requirements

Proven track record of leading large, diverse teams across multiple properties or business units
Ability to inspire, coach, and develop leaders (not just line staff)
Strong focus on organizational culture, retention, and employee engagement
Skilled in handling labor relations, conflict resolution, and workforce planning
Experience in multi-unit or regional management ideally within hotels, resorts, or large-scale F&B groups
Demonstrated success in P&L management, budgeting, forecasting, and cost control
Knowledge of market positioning, brand differentiation, and expansion strategies
Expertise in revenue management, sales, and marketing strategies to drive top-line growth
Strong grasp of guest experience standards and ability to scale quality consistently across properties
Familiarity with SOP development, compliance, and operational efficiency

Job Responsibility

Inspire and manage a diverse team across management, front office, finance, back office and administration
Develop skills of the management team in accordance with the succession planning goals set by the company
Develop and implement operating standards, policies, and procedures to be followed by the management team
Partner with Marketing Manager and Event & Sales Manager to ensure TOM activations and events are achieving or exceeding targets and executed to TOM standards
Assists and conducts conflict resolution, corrective actions and coaching
Oversee and ensure that employee performance appraisals are completed in a timely manner
Oversee in house accounting role. Ensure timely and accurate completion of all period-end financial statements and reports, and provide controls to ensure proper handling and accounting for all restaurant receipts
Full P&L responsibility for the market and achievement of agreed budgeted KPIs
Consistently monitor sales and expenses, approving all purchase orders before they are executed
Work closely with SVP Operations, TOM FD in establishing annual outlet budgets

What we offer

Competitive holiday, an extra day Birthday leave
Complimentary tickets to events and shows
Staff socials & happy hours
Hybrid working
Electric Car Scheme
Enhanced Maternity

Fulltime

New

Senior Lecturer/Associate Professor in Literacy

As a Senior Lecturer / Associate Professor in Literacy, you will play a key role...

Location

Australia , Albury-Wodonga, Bathurst, Port Macquarie, Wagga Wagga

Salary:

Not provided

Charles Sturt University

Expiration Date

June 08, 2026

Requirements

A doctoral qualification relevant to literacy or education, with a recognised teaching qualification
A strong record of high-quality teaching and student-centred learning
An established or emerging research profile aligned to literacy, curriculum or pedagogy
The ability to build productive partnerships and contribute to academic leadership

Job Responsibility

Lead impactful literacy teaching and research
Teach across online and on-campus environments
Shape future teachers and education practice
Contribute to curriculum innovation
Build strong relationships with students and partners
Provide academic leadership in literacy education
Contribute to the School's research profile
Supervise higher degree research students
Actively engage with professional, community and government stakeholders
At Associate Professor level: significant academic leadership, research impact, and contribution to the broader discipline at national/international level

What we offer

17% superannuation

Fulltime

New

Program Manager - Controls and Avionics Solutions

This position is based in Endicott, New York. New York and on-site work will be ...

Location

United States , Endicott

Salary:

120874.00 - 205486.00 USD / Year

Baesystems

Expiration Date

Until further notice

Requirements

Bachelor’s degree in engineering, engineering or manufacturing management, or other discipline
Demonstrated ability for building strong customer/ stakeholder relationships
Strong communication, negotiation, and presentation skills
Ability to interpret data and make data-driven decisions
Highly adaptable with strong initiative
Demonstrated ability to lead and motivate cross-functional teams
Knowledge of the global aviation market and regulatory requirements and/ or military aviation market

Job Responsibility

Maintaining strong customer relationships and leading a multidisciplinary team to execute complex development programs within schedule and budget
Leadership and management oversight of a project team assuring that project’s financials, schedule, and technical objectives are met and that the highest level of customer satisfaction is achieved while meeting all contractual commitments
Work effectively and collaboratively with Engineering, Operations, and all Program Office functional leadership to assure deliveries continue to exceed customer commitments and achievement of financial commitments to the company
Manages, coordinates, plans, organizes, controls, integrates, and executes projects within the Military Aircraft Systems portfolio
Participates in the support of new business and in the development of proposals

What we offer

Health insurance
Dental insurance
Vision insurance
Health savings accounts
401(k) savings plan
Disability coverage
Life and accident insurance
Employee assistance program
Legal plan
Discounts on home, auto, and pet insurance

Fulltime

New

Finance Business Partner (Research)

Full Time, Fixed Term (12 months). Level 7 - $101,421 to $110,819 p.a. (plus 17%...

Location

Australia , Wagga Wagga

Salary:

101421.00 - 110819.00 AUD / Year

Charles Sturt University

Expiration Date

June 02, 2026

Requirements

A degree in Accounting or Finance (professional accounting body membership is desirable)
Experience in project budgeting, forecasting and financial analysis
Background in management accounting or business partnering within complex environments
exposure to government funding or higher education is advantageous
Excellent stakeholder engagement skills, with the ability to work effectively with academics and researchers
Familiarity with business intelligence systems and dashboard reporting

Job Responsibility

Partner with academics to deliver strategic financial insights that enable research success
Directly influence world-class projects and decisions shaping the future of education and innovation
Lead initiatives that enhance financial governance, deliver accurate and timely reporting, and support key projects such as cost-pricing systems and research budgeting
Help build financial capability across the University, fostering collaboration and continuous improvement

What we offer

Flexibility with a 35-hour work week
Access to hybrid work arrangements
17% superannuation

Fulltime

New

Associate Lecturer/ Lecturer in Oral Health

Make a real impact by educating future oral health professionals to serve the ur...

Location

Australia , Wagga Wagga

Salary:

80046.00 - 134965.00 AUD / Year

Charles Sturt University

Expiration Date

June 16, 2026

Requirements

A qualification relevant to the discipline and appropriate to the level being applied for
Full registration (for teaching/research) as a Dentist or Oral Health Therapist with the Australian Health Practitioner Regulation Agency (Ahpra)
Excellent understanding of the clinical practice of oral health therapy, supported by a record of teaching and subject coordination relevant to the discipline and appropriate to the level being applied for
Evidence of the delivery of high quality student-centred learning and teaching in oral health therapy and/or general dentistry
A record of research activity or capability relevant to the discipline and appropriate to the level being applied for, as outlined in the position descriptions, may facilitate the progression of research opportunities

Job Responsibility

deliver high-quality teaching, clinical supervision and learning experiences in Oral Health
work with students in both clinical and preclinical settings while contributing to curriculum development, industry engagement and community partnerships

What we offer

Generous support provided to assist with relocating to Riverina’s beautiful Wagga Wagga or surrounds
17% superannuation

Fulltime

New

Change Analyst

As Change Analyst you will provide specialist change management expertise to sup...

Location

Australia , Albury-Wodonga, Bathurst, Dubbo, Orange, Wagga Wagga

Salary:

101421.00 - 110819.00 AUD / Year

Charles Sturt University

Expiration Date

June 03, 2026

Requirements

Relevant qualifications and/or equivalent experience in organisational change and transformation
Experienced in applying change management frameworks and methodologies to large-scale/complex organisational initiatives
Skilled in analysing change impacts and shaping clear, targeted responses in policy-driven environments
Strong communication and interpersonal skills

Job Responsibility

Provide specialist change management expertise to support the successful planning and implementation of the Models of Engagement and Assessment initiative
Lead change analysis, stakeholder engagement planning and adoption activities to enable a sustainable transition to new models of course delivery and assessment.

What we offer

Competitive salary and benefits including 17% super
Flexible working arrangements that support a healthy work-life balance

Fulltime

New

Postdoc / Research Fellow in Digital Agricultural Futures

We are seeking a Research Associate / Postdoctoral Research Fellow (Level A) or ...

Location

Australia , Mildura

Salary:

80046.00 - 134965.00 AUD / Year

Charles Sturt University

Expiration Date

June 10, 2026

Requirements

Level A: A relevant postgraduate qualification (Masters or PhD) or equivalent experience in digital agriculture, irrigation, spatial science or related fields
Level B: A completed PhD (or equivalent standing) with demonstrated independent research capability
Experience in applied or multidisciplinary research environments, ideally connected to agriculture, education, or regional systems
Knowledge of, or interest in, education and training frameworks, workforce development or professional learning
Strong communication and relationship-building skills, with the ability to work effectively with researchers, industry and community stakeholders
The ability to manage priorities, work independently and collaboratively, and contribute to impactful research outcomes

Job Responsibility

Preparing the future workforce for digital irrigated agriculture
Working closely with academics, industry partners, education providers and communities across the Murray–Darling Basin
Contributing to research that explores digital literacy, education frameworks and innovative delivery models for contemporary agriculture
At Level A: contributing to research delivery under the guidance of senior researchers, supporting data collection, analysis, stakeholder engagement and co-authored outputs
At Level B: taking a more independent and substantive leadership position, leading defined research components, cultivating partnerships, and producing high-quality scholarly and industry-focused outputs
Regular interstate travel is required, along with strong collaboration across multidisciplinary and industry-linked projects

What we offer

17% superannuation
Relocation opportunity to Mildura, VIC
Flexible/hybrid arrangements considered

Fulltime

Select Country

Vp, digital health engagement & retention

Personify Health

Location:
United States

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 21, 2026

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