Vp, digital health engagement & retention Job at Personify Health

Senior Director, Customer Success Operations

We are seeking a high-caliber, strategic leader to serve as our Senior Director ...

Location

United States

Salary:

162700.00 - 280700.00 USD / Year

Seismic

Expiration Date

Until further notice

Requirements

10+ years of experience in Customer Success Operations, Revenue Operations, or GTM Operations roles, including 5+ years in senior leadership within high-growth B2B SaaS
Proven track record of scaling CS operations and driving measurable improvements in NRR, GRR, adoption, and renewal performance across global or multi-regional markets
Deep expertise with Salesforce, modern CS platforms (e.g., Gainsight), BI tools, and enterprise-grade GTM tech stacks
Excel at architecting complex, scalable processes and translating strategy into clear requirements, roadmaps, and operational playbooks
Exceptional analytical and strategic acumen with the ability to convert complex data into clear narratives, decisions, and actions
Strong executive presence and the ability to influence, challenge, and align C‑level and VP‑level leaders across functions
Change leadership experience with a history of driving adoption of new systems, processes, and operating standards
Bachelor’s degree (required) and preferably an MBA or advanced degree in a quantitative, business, or related field

Job Responsibility

Define and operationalize the global Customer Success operations strategy across all post‑sales motions to align with corporate growth objectives and the broader Revenue Operations roadmap
Build and maintain the operating system for net revenue retention by designing lifecycle frameworks, health scoring models, and standardized success plans
Architect scalable processes, systems, and tooling that enable efficient execution, data-driven decision-making, and global team productivity
Partner cross-functionally with Sales, Services, Product, Marketing, Support, and Finance to align handoffs, coverage models, and performance expectations across the customer lifecycle
Lead Customer Success planning and forecasting, including headcount, capacity, segmentation, and revenue predictability in partnership with Finance and GTM leadership
Own KPI frameworks, dashboards, and performance rhythms that surface actionable insights and drive measurable improvements in adoption, retention, and expansion
Operationalize renewal and expansion workflows, rules of engagement, and coverage models to balance customer experience with commercial outcomes
Drive the build-out of digital and scaled Customer Success motions through segmentation, play design, automation triggers, and performance measurement
Ensure data governance, hygiene, and standardization across CS systems of record to maintain accurate, trusted, and actionable customer data
Translate customer insights and adoption trends into prioritized programs, product feedback loops, and roadmap inputs in partnership with Customer Marketing and Product

Fulltime

New

Electrical Engineer

Bowman has an opportunity for an Electrical Engineer to join our team in Herndon...

Location

United States , Herndon

Salary:

Not provided

Bowman

Expiration Date

Until further notice

Requirements

Bachelor's degree in electrical engineering required
Three or more (3+) years of industry-related experience, in design of commercial, government, academic, R&D, multi-family, industrial and similar projects
Knowledge of AutoCAD and REVIT software, SKM software tools, and/or Lighting Design software (i.e., AGI, Visual, etc.)

Job Responsibility

Perform all levels of electrical design including the development of construction documents
Design appropriate electrical systems in accordance with current code requirements and sound engineering principles
Assume responsibility for more complex tasks and/or designs within project assignments
Communicate effectively with engineers, project manager, and occasionally the client
Conduct field observations visits to accurately document the existing field conditions
Organize/prioritize multiple tasks to complete the design in a sequential efficient manner
Complete electrical calculations not limited to load studies, voltage drop, panel/transformer/feeder loading, generator sizing, illumination levels, etc.
Design/layout of electrical system devices, distribution components, lighting, fire alarm and special systems as applicable to the project type
Accurately produce the project construction documents to meet milestone schedules within a predetermined hourly budget
Attend coordination and design meetings, as needed

What we offer

Medical, dental, vision, life, and disability insurance
401(k) retirement savings plan with company match
Paid time off, sick leave, and paid holidays
Tuition reimbursement and professional development support
Discretionary bonuses and other performance-based incentives
Employee Assistance Program (EAP), wellness initiatives, and employee discounts

Fulltime

New

Patient Care Assistant II

Rady Children’s nurses serve as local and global leaders in shaping how care is ...

Location

United States , San Diego

Salary:

22.00 - 30.27 USD / Hour

Rady Children's Hospital-San Diego

Expiration Date

Until further notice

Requirements

Proven experience as PCA
Committed to health & safety
Well-organized
Excellent communication and people skills
Positive and conscientious demeanor
Strong ethics
High School Diploma, GED, or Equivalent
BLS for Healthcare Providers issued by the American Heart Association
Must have one of the following: 1. Completion of a Certified Nursing Assistant program 2. Completion of a Certified Medical Assistant program 3. Completion of a Certified Emergency Medical Technician (EMT) program 4. Enrolled in a Registered Nurse program AND completed at least 1 clinical acute hospital rotation
Knowledge of medical terminology

Job Responsibility

Under the direct supervision of a licensed care practitioner, provides and documents clinical care and associated tasks as assigned
Applies appropriate age and developmental approach in application of care
Regularly performs a supportive role to physicians nurses and families in the delivery of patient care by assisting patient care delivery team with emergency calls and clinical communications and performing admission discharge and transfer workflows
Responds to emergency codes by performing appropriate protocols and identifying, initiating and using vital resources
Prepares and maintains patient medical record on the clinical unit including the medical record discharge process
Enters compiles and reviews reports in a timely and accurate manner
Performs administrative duties as assigned

What we offer

Competitive salaries
Robust benefits
Generous paid time off
Retirement savings with contribution match
Employee recognition
Team Rady events and celebrations
Medical, Dental, Vision
403(b) Retirement Plan
Tuition Reimbursement up to $10,000 per year
Paid time off for seminars

New

Customer Care Expert

Join the RAC as a Customer Care Expert. We're looking for Customer Care Experts ...

Location

United Kingdom , Bristol

Salary:

24606.00 GBP / Year

RAC

Expiration Date

Until further notice

Requirements

Experience in customer service or complaints handling
The confidence to manage challenging conversations calmly and professionally
Strong communication skills, both written and verbal
Good attention to detail and the ability to use multiple systems
A genuine customer first mindset

Job Responsibility

Handling inbound calls and written queries from RAC members
Taking full ownership of complaints and complex queries from start to finish
Communicating decisions clearly, fairly and with empathy
Working within FCA standards and agreed timelines
Updating systems accurately and keeping case records compliant

What we offer

Competitive salary of £24,606
Automatic enrolment in 'Owning It Together' Colleague Share Scheme
Free RAC Ultimate Complete Breakdown Service from day one
Access to a car salary sacrifice scheme (including electric vehicle options) after 12 months
23 days annual leave (Pro-rata) plus bank holidays
Paid family leave
Flexible schedules
Practical resources to help navigate personal commitments
Pension scheme with up to 6.5% matched contributions
Life assurance cover up to 4x salary (10x optional with flex benefits)

Fulltime

New

Talent Acquisition Intern or Apprentice

Trustpair is searching for a Talent Acquisition Intern or Apprentice to join our...

Location

France , Paris

Salary:

Not provided

VO2 Group

Expiration Date

Until further notice

Requirements

You're currently completing a Master’s degree (HR, Business, or related field)
You already have 1 prior experience in talent acquisition or an HR related role
Passionate about recruitment and building great teams, you're comfortable collaborating with different stakeholders effectively
Fluency in English, any other languages are a plus
You're organized, detail-oriented, and proactive
You use data to make informed decisions and understand the importance of analysis
Familiar with LinkedIn, and ideally ATS tools like Teamtailor
You're a team player with a growth mindset and a positive attitude
Strong interest to leverage AI technologies to drive significant impact

Job Responsibility

Collaborate with our Talent Acquisition Manager to understand hiring needs across teams (Revenue, Tech, Product, etc)
Review and screen candidates via our ATS, LinkedIn, job boards and other channels
Manage selected job postings across dedicated platforms to ensure a strong employer brand presence (across Europe & the US)
Conduct initial candidate outreach and phone screenings
Help coordinate interviews and candidate communication to ensure a positive candidate experience
Assist in improving recruitment processes where required - share your feedback & ideas!
Support our employer branding efforts (content, social media, partnerships)
And last but not least - use a data-driven approach when tracking your talent acquisition performance. You'll contribute to reporting and KPIs which can highlight market intelligence & drive strategic improvements!

What we offer

Flexible remote policy & modern office space in central Paris
Inclusive environment with cultural diversity and parity

Fulltime

New

Survey SUE Technician III

Bowman has an opportunity for a Survey SUE Technician III to join our team in Al...

Location

United States , Albuquerque

Salary:

Not provided

Bowman

Expiration Date

Until further notice

Requirements

High school diploma or GED required. Commensurate relevant experience considered
Extensive knowledge of all phases of SUE field operations
Five or more (5+) years as SUE Technician I/II or related experience
Highly skilled in field operations
Basic knowledge of land surveying
Valid driver's license with a clean driving record required

Job Responsibility

Work outdoors using electromagnetic equipment and ground penetrating radar to detect subsurface utilities
Perform vacuum truck operation
Perform utility mark out and surveying activities
Document work with sketches, photos, spreadsheets and/or written reports
Perform work under limited supervision
Assist with the marketing of the firm’s capabilities to establish new clients and enhance relationships with existing clients
Proficient operation and extensive knowledge of vacuum truck and related equipment
Proficient operation and extensive knowledge of multi-frequency electromagnetic equipment including electromagnetic induction (EMI) and ground penetrating radar (GPR)
Perform SUE survey field work
Prepare daily paperwork

What we offer

Medical, dental, vision, life, and disability insurance
401(k) retirement savings plan with company match
Paid time off, sick leave, and paid holidays
Tuition reimbursement and professional development support
Discretionary bonuses and other performance-based incentives
Employee Assistance Program (EAP), wellness initiatives, and employee discounts

Fulltime

New

Ophthalmic Assistant

In accordance with established departmental standards, guidelines, and protocols...

Location

United States , San Diego

Salary:

26.64 - 37.06 USD / Hour

Rady Children's Hospital-San Diego

Expiration Date

Until further notice

Requirements

H.S. Diploma, GED, or Equivalent
1 Year of Experience
The ability to multi-task
Knowledge of PC functionality
Strong interpersonal skills
Displays consistent professionalism
1 year of experience as an Ophthalmic Assistant or equivalent, working clinically in the back-office setting

Job Responsibility

Assists the medical staff in examining and caring for children with eye problems
Performs skilled eye examinations which include, but are not limited to: medical history, age appropriate visual acuity, lensometry, tonometry, orthoptics, and instillation of eye drops
Works with clinical staff to insure efficient clinical flow and excellent clinical environments
Responsible for daily patient care and flow of clinic activities

What we offer

Medical, Dental, Vision, Life, Pet insurance
Retirement Plan
Tuition Assistance
Wellness program

Fulltime

New

Customer Care Expert

We're looking for Customer Care Experts to join our Bescot team on a full time, ...

Location

United Kingdom , Walsall

Salary:

24605.00 GBP / Year

RAC

Expiration Date

Until further notice

Requirements

Experience in customer service or complaints handling
The confidence to manage challenging conversations calmly and professionally
Strong communication skills, both written and verbal
Good attention to detail and the ability to use multiple systems
A genuine customer first mindset

Job Responsibility

Handle inbound calls and manage complaints and enquiries with empathy, professionalism, and clarity
Take ownership of each case, ensuring members feel heard, supported, and informed
Work within FCA guidelines, maintaining accurate data and meeting response times
Use RAC systems confidently to provide timely, effective resolutions
Share knowledge, support colleagues, and contribute to continuous improvement across the team

What we offer

Competitive salary of £24,605
Automatic enrolment in 'Owning It Together' Colleague Share Scheme
Free RAC Ultimate Complete Breakdown Service from day one
Access to a car salary sacrifice scheme (including electric vehicle options) after 12 months
23 days annual leave (Pro-rata) plus bank holidays
Paid family leave
Flexible schedules
Practical resources to help navigate personal commitments
Pension scheme with up to 6.5% matched contributions
Life assurance cover up to 4x salary (10x optional with flex benefits)

Fulltime

Vp, digital health engagement & retention

Personify Health

Location:
United States

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 21, 2026

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