Vp, digital health engagement & retention Job at Personify Health

Senior Director, Customer Success Operations

We are seeking a high-caliber, strategic leader to serve as our Senior Director ...

Location

United States

Salary:

162700.00 - 280700.00 USD / Year

Seismic

Expiration Date

Until further notice

Requirements

10+ years of experience in Customer Success Operations, Revenue Operations, or GTM Operations roles, including 5+ years in senior leadership within high-growth B2B SaaS
Proven track record of scaling CS operations and driving measurable improvements in NRR, GRR, adoption, and renewal performance across global or multi-regional markets
Deep expertise with Salesforce, modern CS platforms (e.g., Gainsight), BI tools, and enterprise-grade GTM tech stacks
Excel at architecting complex, scalable processes and translating strategy into clear requirements, roadmaps, and operational playbooks
Exceptional analytical and strategic acumen with the ability to convert complex data into clear narratives, decisions, and actions
Strong executive presence and the ability to influence, challenge, and align C‑level and VP‑level leaders across functions
Change leadership experience with a history of driving adoption of new systems, processes, and operating standards
Bachelor’s degree (required) and preferably an MBA or advanced degree in a quantitative, business, or related field

Job Responsibility

Define and operationalize the global Customer Success operations strategy across all post‑sales motions to align with corporate growth objectives and the broader Revenue Operations roadmap
Build and maintain the operating system for net revenue retention by designing lifecycle frameworks, health scoring models, and standardized success plans
Architect scalable processes, systems, and tooling that enable efficient execution, data-driven decision-making, and global team productivity
Partner cross-functionally with Sales, Services, Product, Marketing, Support, and Finance to align handoffs, coverage models, and performance expectations across the customer lifecycle
Lead Customer Success planning and forecasting, including headcount, capacity, segmentation, and revenue predictability in partnership with Finance and GTM leadership
Own KPI frameworks, dashboards, and performance rhythms that surface actionable insights and drive measurable improvements in adoption, retention, and expansion
Operationalize renewal and expansion workflows, rules of engagement, and coverage models to balance customer experience with commercial outcomes
Drive the build-out of digital and scaled Customer Success motions through segmentation, play design, automation triggers, and performance measurement
Ensure data governance, hygiene, and standardization across CS systems of record to maintain accurate, trusted, and actionable customer data
Translate customer insights and adoption trends into prioritized programs, product feedback loops, and roadmap inputs in partnership with Customer Marketing and Product

Fulltime

Market General Manager

Time Out Market is a global food and cultural market leveraging the editorial cu...

Location

United States , New York

Salary:

120000.00 USD / Year

Time Out Group Plc

Expiration Date

Until further notice

Requirements

Proven track record of leading large, diverse teams across multiple properties or business units
Ability to inspire, coach, and develop leaders (not just line staff)
Strong focus on organizational culture, retention, and employee engagement
Skilled in handling labor relations, conflict resolution, and workforce planning
Experience in multi-unit or regional management ideally within hotels, resorts, or large-scale F&B groups
Demonstrated success in P&L management, budgeting, forecasting, and cost control
Knowledge of market positioning, brand differentiation, and expansion strategies
Expertise in revenue management, sales, and marketing strategies to drive top-line growth
Strong grasp of guest experience standards and ability to scale quality consistently across properties
Familiarity with SOP development, compliance, and operational efficiency

Job Responsibility

Inspire and manage a diverse team across management, front office, finance, back office and administration
Develop skills of the management team in accordance with the succession planning goals set by the company
Develop and implement operating standards, policies, and procedures to be followed by the management team
Partner with Marketing Manager and Event & Sales Manager to ensure TOM activations and events are achieving or exceeding targets and executed to TOM standards
Assists and conducts conflict resolution, corrective actions and coaching
Oversee and ensure that employee performance appraisals are completed in a timely manner
Oversee in house accounting role. Ensure timely and accurate completion of all period-end financial statements and reports, and provide controls to ensure proper handling and accounting for all restaurant receipts
Full P&L responsibility for the market and achievement of agreed budgeted KPIs
Consistently monitor sales and expenses, approving all purchase orders before they are executed
Work closely with SVP Operations, TOM FD in establishing annual outlet budgets

What we offer

Competitive holiday, an extra day Birthday leave
Complimentary tickets to events and shows
Staff socials & happy hours
Hybrid working
Electric Car Scheme
Enhanced Maternity

Fulltime

New

Temporary School Receptionist with an Enhanced DBS

Are you passionate about supporting education and making a positive impact in a ...

Location

United Kingdom , Blaydon-On-Tyne

Salary:

13.50 - 14.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Previous administrative experience, ideally in a school or educational setting
Strong organisational and communication skills
Proficient in Microsoft Office and confident using digital systems
Professional, calm, and adaptable in a dynamic environment
Immediate availability preferred
Must hold an enhanced DBS on the update service

Job Responsibility

Providing a warm, professional reception for visitors, parents, and staff
Effectively managing phone calls, emails, and general enquiries
Supporting day-to-day administrative functions of the school office
Coordinating reports, correspondence, and events for the Senior Leadership Team
Organising school trips, parent evenings, and other key events, ensuring all risk assessments are completed
Handling confidential information with discretion and maintaining GDPR compliance
Liaising confidently with senior leaders, staff, and external stakeholders
Prioritising tasks and managing competing demands in a busy school environment
Contributing to a positive school culture and promoting the school's vision and values

What we offer

Weekly pay during your temporary contract
28 days of annual leave (accrued, inclusive of bank holidays)
Pension scheme with employer contributions
Eye-care vouchers and high-street discount schemes
Access to professional development and training opportunities
A supportive and collaborative working environment

Fulltime

New

Shift Supervisor

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Sedro Woolley

Salary:

19.13 - 28.13 USD / Hour

CVS Health

Expiration Date

July 25, 2026

Requirements

Deductive reasoning ability, analytical skills and computer skills
Advanced communication skills and supervision skills
Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Job Responsibility

Work effectively with store management and store crews
Supervise the store’s crew through assigning, directing and following up of all activities
Effectively communicate information both to and from store management and crews
Assist customers with their questions, problems and complaints
Promote CVS customer service culture (Greet, offer help, and thank)
Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
Maintain customer/patient confidentiality
Price merchandise
Stock shelves
Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise

What we offer

Medical, dental, and vision coverage
Paid time off
Retirement savings options
Wellness programs

Fulltime

New

School Administrator with an Enhanced DBS

Excellent Opportunity - School Administrator! Office Angels are delighted to be...

Location

United Kingdom , Ryton

Salary:

13.50 - 14.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Have previous administrative experience, ideally in a school or educational setting
Demonstrate excellent verbal and written communication skills
Possess strong organisational skills and a keen attention to detail
Are confident team players who contribute positively to a collaborative workplace
Can remain professional, calm and adaptable in a dynamic school environment

Job Responsibility

Delivering a warm, professional, and efficient reception service
Managing phone calls and directing enquiries appropriately
Supporting the day-to-day administrative functions within the school office
Handling confidential information with sensitivity and discretion
Using Microsoft Word, Excel and school inhouse systems effectively
Providing timely support to pupils, parents, staff and visitors
Prioritising tasks effectively in a fast-paced environment
Managing challenging conversations with confidence and professionalism

What we offer

Join a supportive, forward-thinking educational trust
Weekly pay during the temporary phase
Access to a variety of high-street discount vouchers
Eye-care voucher scheme
Pension scheme with employer contributions
28 days paid annual leave (accrued)
A fulfilling role where your work directly impacts student's education and well-being

Fulltime

New

Primary Teacher (SEND Specialist)

Is our Primary Teacher (SEND specialist) at Oasis Academy Short Heath, the role ...

Location

United Kingdom , Birmingham

Salary:

Not provided

Oasis Community Learning

Expiration Date

May 17, 2026

Requirements

Qualified Teacher Status (QTS)
experience or strong interest in SEND
ability to lead a small group of children with complex SEND needs
dedication and compassion

Job Responsibility

Lead a small group of children with complex SEND needs
plan and prepare tailored activities aligned with pupils' individual targets, developmental needs, and learning pathways
ensure every learner receives personalised, meaningful support

What we offer

Continued professional development & training
wider Oasis Community Learning benefits portal including health & dental cover & discounts at leading companies
opportunity to make a difference to students and families lives

Fulltime

!

New

Senior Accountant

We're partnering with a well-established professional services company seeking a...

Location

United States , Hanover

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Accounting
CPA or CPA-track preferred
2+ years of public accounting or large corporate accounting experience
Strong analytical skills with the ability to handle high-volume, complex data
Advanced Excel proficiency
Highly organized, detail-focused, and deadline-driven
Professional, accountable, and able to collaborate across teams
Experience with ERP implementations is a plus
Must be legally authorized to work in the United States

Job Responsibility

Lead key portions of the monthly general ledger close
Prepare and review journal entries, including recurring and ad-hoc items
Perform income statement analysis and compare actuals vs. budget/prior periods
Complete balance sheet reconciliations and resolve monthly variances
Assist with interim and year-end audits
Reconcile and review payroll and operating bank accounts
Support A/R with write-offs and maintain audit-ready documentation
Contribute to special accounting projects as assigned

What we offer

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan
Free online training
Access to top jobs
Competitive compensation and benefits
Limited hybrid work flexibility
Clear career path
Strong internal mobility
Supportive leadership
Team culture built on collaboration and development

New

International Payroll Analyst

We are looking for a reliable and detail-oriented Analyst, International Payroll...

Location

Canada , Toronto

Salary:

70000.00 - 80000.00 CAD / Year

Four Seasons

Expiration Date

Until further notice

Requirements

2-3 years of experience in multi-country or global payroll operations, with exposure to payroll accounting
Bachelor's degree in accounting, Finance, Business, or a related field preferred
Basic accounting background is required, including familiarity with general ledger entries, accruals, and reconciliations
Proficiency in payroll and accounting platforms (e.g., Workday, ADP, D365)
Understanding of international payroll compliance and statutory reporting requirements
Familiarity with payroll compliance documentation or filings
Experience working in a multi-country or shared service payroll environment preferred
Excellent verbal and written communication
ability to explain payroll and accounting matters clearly across teams
Strong analytical skills and attention to detail for both payroll calculations and accounting accuracy

Job Responsibility

Assist in processing payrolls for regions including (but not limited to) Dubai, London, Amsterdam, Singapore, Geneva, Barbados and Hong Kong
Input, review, and validate payroll data received from HRIS and third-party providers
Support accurate and timely booking of payroll entries into the general ledger
Help monitor payroll funding timelines using online banking platforms, and flag discrepancies
Assist with tracking payroll deadlines, submissions, and post-payroll reporting requirements
Perform quality checks on payroll inputs and reports to identify data gaps or mismatches
Assist with regulatory and internal compliance processes, including preparation of supporting documentation for government filings (e.g., IR21 in Singapore)
Maintain awareness of payroll calendar and key compliance deadlines for each location
Prepare journal entries related to payroll, tax, and benefits with guidance from the Manager, International Payroll
Support monthly reconciliations between payroll outputs and accounting records

Fulltime

Vp, digital health engagement & retention

Personify Health

Location:
United States

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 21, 2026

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