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The VP Data is a critical senior leadership role responsible for defining, building, and governing One Call’s enterprise data foundation in alignment with the company’s digital platform vision. This leader will oversee data architecture, data engineering, data governance, master data management, and enterprise analytics — ensuring that One Call’s extensive data assets are high-quality, real-time, trusted, and fully capable of supporting our AI strategy and the company’s operational transformation.
Job Responsibility:
Define and execute the enterprise data strategy in alignment with corporate objectives and One Call’s AI strategy
Establish a modern, cloud-native enterprise data architecture that scales and integrates with the care coordination platform
Develop and communicate the long‑term data roadmap, prioritizing investments that enhance data accessibility, quality, and governance
Serve as a strategic advisor to executive leadership, ensuring data capabilities advance business goals
Architect core data platforms including our data lake, streaming pipelines, ingestion frameworks, semantic layers, and metadata systems
Design and maintain a unified enterprise data model enabling analytics, automation, and AI readiness
Ensure delivery of highly available pipelines and data services powering business applications and workflows
Lead governance programs ensuring data accuracy, consistency, and compliance
Establish stewardship roles ensuring accountability for data quality
Implement strong privacy, security, and access controls
Develop scalable analytics foundations and self‑service tools
Ensure analytics maturity supports predictive and automated decisioning
Define KPIs, reporting standards, and dashboards
Partner across Engineering, Product, Operations, Network, and Commercial teams to align data solutions with business needs
Collaborate with Product Management to embed data and analytics into digital platform experiences
Ensure alignment of data investments with enterprise priorities
Support customer‑facing and operational teams with accurate, timely data
Build and scale a high‑performing data organization
Implement best practices for data operations, agile delivery, and monitoring
Foster a strong culture of data literacy and responsible usage
Manage vendors and evaluate emerging technologies
Requirements:
Bachelor’s Degree in Computer Science, Information Systems, Engineering, Data Science, or related field
advanced degree preferred
10+ years of progressive experience in enterprise data management and leadership roles
Experience building and governing cloud-based data platforms
Strong knowledge of healthcare or service-oriented operational businesses preferred
Ability to design and deliver large-scale data strategies
Expertise in cloud platforms, modern data architectures, and engineering patterns
Strong background in governance, Master Data Management (MDM), metadata, lineage, and data quality
Excellent leadership, communication, and stakeholder management capabilities
Strong analytical and strategic thinking skills
Ability to work in fast-paced environments with competing priorities
Ability to work in an environment that aligns with the company's diversity, equity, inclusion and belonging standards
Ability to work both independently and in a team environment
Demonstrate our core values of Think Big, Go Fast, Deliver Awe, Win Together and Care Deeply
Nice to have:
Strong knowledge of healthcare or service-oriented operational businesses preferred
What we offer:
Remote Work: We are a remote-first company, and almost all positions receive the flexibility of working from home
Generous Time Off: Besides 8 company holidays and 2 personal days every year, all colleagues receive a minimum of 18 days of paid time off
Comprehensive Benefits Package: Including medical, dental, vision, and pet insurance
401(k) matching program
and company-paid life insurance and short and long-term disability coverage
Supportive Services: We offer a Colleague Assistance Program that provides free counseling and financial services, and our One Call Foundation, a non-profit arm of our company, provides colleagues financial assistance during times of unexpected hardships