Vp, customer growth and retention

The Vice President, Customer Growth and Retention is a senior leadership role within Arcadia’s newly established Client Value Office. This role exists to maximize value, strengthen long-term partnerships, and drive sustainable expansion revenue across Arcadia’s largest and most strategic accounts. As Arcadia continues to scale, this role ensures our enterprise customers not only renew, but deeply adopt, expand, and rely on Arcadia’s platform to achieve their clinical, financial, and operational goals. This leader will sit at the intersection of sales, customer success, and value realization, owning the strategy and execution that turns customer outcomes into durable growth.