Vp - Criu Process Support Unit Lead

• Support the PSU Head to maintain good governance and oversight of the metrics processes
• Automate Reporting (Dashboards) - Replace manual / semi-automatic reporting by converting reporting into fully automated reports and by removing from BOW reporting with a source other than MSTR, or any other MIS platform. Explore the use of in house Citi tools such as Tableau, Power BI etc to improve automation
• Maintain overall Data quality of reporting, expected SLA and minimize rework. Communicate promptly issues to stakeholders
• Enhance employee experiences by promoting diversity of thought and hiring across teams, supporting professional development, and recognizing accomplishments and opportunities to improve performance
• Actively participate in employee engagement activities to promote recognition, champion diverse representation, and improve the employee experience
• Support Employee Career Development in a structured form. Prepare the action plan in collaboration with the employees and follow the progress in regular intervals
• By EOY review report inventory for streamlining and look for ways to automate reporting and the utilization of the self-service model to the greatest extend possible. Identify opportunities to recognize duplication in reporting and to identify reports no longer needed that can be retired
• Summarize, in writing, clear and concise findings of the investigations
• Ensure that all errors and deficiencies identified by the Quality Assurance Team have been remediated
• Conduct personalized one-on-one or group mentoring sessions to explain processes, red flags, investigative strategies, techniques, changes in procedures, emerging trends and managerial directives
• Assist PSU Analysts in overcoming performance related challenges
• Lead or assist with ad-hoc AML related projects
• Assist management with regulatory exams and other third-party reviews (e.g., IA, CA)
• Perform complex, cross-sector, and/or high-risk reviews involving unusual transactional patterns, significant negative news, intricate business relationships, potential network activity, prominent/high-profile clients, entities designated as SDN/money laundering concern, and other sensitive matters
• Manage/mitigate operational risks by analyzing the root cause of issues and impacts to business, make recommendations to Senior Management on process and control enhancements
• Manage risks by analyzing the root cause of issues and impacts to business
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

• 6 -10 years of experience preferably in an AML metrics or reporting function
• Understanding of advanced money laundering typologies and techniques, and investigative practices for detecting such activity
• A good understanding of Data models and Data Analysis is a must for this role
• Ability to operate with a limited level of direct supervision
• Ability to exercise independent judgement and autonomy
• Proficient in MS Office (Advanced Excel and Powerpoint)
• Proven analytical skills
• Effective verbal and written communication skills
• Comprehensive knowledge of AML regulations preferred
• Responsible for volume, quality and timeliness of work product
• Follows procedures and identifies opportunities to strengthen controls
• Learns from experiences, adapts and improves, and welcomes challenge from others on processes and decisions
• Takes ownership and accountability for delivering outcomes, takes responsibility for own work
• Succeeds together: Builds strong relationships with stakeholders
• Bachelor's/University degree, Master's degree preferred
• ACAMS certification preferred
• SQL, Tableu, Microstrategy certifications would be an added advantage

SQL, Tableu, Microstrategy certifications

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses
• We have a variety of programs that help employees balance their work and life