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The VP of Corporate Accounts serves as the executive leader for the Strategic Account Executive and Account Managers within the Regional Accounts organization. This role provides oversight of the organization’s regional key accounts as well as drives the sales strategy and activities of the strategic account executives who manage this client base. It assists One Call to better understand the client landscape and their priorities to allow the organization to create meaningful solutions and service models that win new business and retain our valued client base.
Job Responsibility:
Promotes high performance culture while strategically focusing on client growth initiatives
Serves as the primary management contact and provides oversight to Corporate Accounts organization in all customer engagement and management activities
Oversees the processes of monitoring post-implementation client success to ensure pull through of expected revenue opportunities
Manages processes to define and act on potential areas of opportunity post-implementation
Manages the workflow of the applicable areas of the business unit to achieve goals set forth by the executive leadership team
Leads executive strategic plans by setting clearly defined goals with measurable results
Implements strategic initiatives including communicating goals to business units to allow staff training and communicates and executes executive vision to managers
Develops innovative initiatives to enhance internal efficiency, customer experience, and effectiveness while controlling costs
Improves the operational systems, processes and policies in support of organization’s mission
Develops or maintains internal control systems to ensure accountability
Determines needs, identifies growth areas, reduces cost and analyzes improvement areas in accordance with the overall corporate strategy
Develops strong relationships with outside partners, such as key clients. vendors and advisors, as well as internal partners
Develops reporting, reporting tools, processes, and disciplines to deliver the right information to the right areas of the enterprise at the right time
Requirements:
A BS/BA degree from an accredited college/university
MBA or advanced degree in related field of study preferred and/or the equivalent combination of education, training, or work experience
Proven track record in leading teams and driving meaningful client growth
Excellent communication skills both verbal and written
Strong knowledge of the Workers Compensations field and experience in organizational effectiveness and implementing best practices
Demonstrated leadership and vision in managing staff groups and major projects or initiatives
Exhibits a high degree of initiative and analytical skills to handle and solve complex problems
Viewed as an expert resource by peers and coworkers
Demonstrates the ability to lead by example and motivate professional level staff
Displays strong leadership qualities, decision making abilities, and strong business judgment
Possesses strong personnel management skills to mentor and coach diverse teams
Exceptional written, oral, interpersonal, and presentation skills
Operates as an effective tactical and strategic leader producing positive and measurable financial and administration results
Excellent computer skills and proficient in Excel, Word, Outlook, and Access
Ability to work in an environment that aligns with the company's diversity, equity, inclusion and belonging standards
Ability to work both independently and in a team environment
Demonstrate our core values of Think Big, Go Fast, Deliver Awe, Win Together and Care Deeply
What we offer:
Remote Work: We are a remote-first company, and almost all positions receive the flexibility of working from home
Generous Time Off: Besides 8 company holidays and 2 personal days every year, all colleagues receive a minimum of 18 days of paid time off
Comprehensive Benefits Package: Including medical, dental, vision, and pet insurance
401(k) matching program
and company-paid life insurance and short and long-term disability coverage
Supportive Services: We offer a Colleague Assistance Program that provides free counseling and financial services, and our One Call Foundation, a non-profit arm of our company, provides colleagues financial assistance during times of unexpected hardships