Vp cluster cards and unsecured lending business risk & control manager Job at Citi (Kowloon City)

Job Description

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges. Citi Wealth brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network. We’re currently looking for a high caliber professional to join our team as VP, Cluster Cards and Unsecured Lending Business Risk & Control Manager (Internal Job Title: Assessment & Design Lead Analyst - C13) based in Hong Kong. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.

Job Responsibility

Work with Cards and Unsecured Lending (CUL) Sales and Wealth Control to execute a robust control and governance framework for Hong Kong, Singapore and UAE
Review Hong Kong, Singapore, and UAE CUL Sales and Risk and Control teams various changes / initiatives to ensure the successful implementation and compliance of new regulatory/Citi policy requirements applicable to Cards and Loans
Lead or support as appropriate the root cause analysis of material risk events and control breaks across markets, work with country/regional functions and businesses to establish effective feedback loop to augment control management and share lessons learned with the country and region teams
Review and drive consistency of remediation efforts across countries
Work closely with country and sales teams to provide oversight on the TCF (Treating customers fairly), Conduct Risk and Reputational Risk programs
Drive critical enhancements to the Manager’s Control Assessment (MCA) program through alignment with evolving risks as well as changing business needs and policies and ensuring the mapping of the Regulatory Control Matrix to the MCA is comprehensive
Drive a strong control culture and ensuring permanent controls readiness through proactive risk management and issue self-identification
Work closely with three businesses in ensuring audit and examinations delivery and learnings are evaluated focused on Self-identified issues
Support the design and development of Citi's comprehensive controls program
Support assessment of the effectiveness of existing controls, identifying areas for improvement, and helping to implement necessary changes
Continually drive and manage controls enhancements focused on increasing efficiency and reducing risk
Help coordinate with key stakeholders and relevant process owners to drive management decisions aimed at maintaining operations within the firm’s Risk Appetite
Support the assessment for the business/function risk appetite in line with changes in the business environment, regulatory requirements, and strategic objectives
Help collaborate with key stakeholders to assess potential risks and develop risk mitigation activities to define the acceptable level of risk across various areas of operation
Help to drive execution of Enterprise Risk Management Framework and adherence with Risk Mgmt. / Compliance Policies
Help collaborate with business and functions to understand the control processes and identify potential areas for improvement
Stay updated on regulatory changes and industry best practices related to control management and ensure the controls program aligns with these standards
Support providing regular updates to senior management on the performance of the controls assessment and design
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards

Requirements

Minimum of 6-10 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
Ability to identify, measure, and manage key risks and controls
Strong knowledge in the development and execution for controls
Proven experience in control related functions in the financial industry
Proven experience in implementing sustainable solutions and improving processes
Understanding of compliance laws, rules, regulations, and best practices
Strong analytical skills to evaluate complex risk and control activities and processes
Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level
Strong problem-solving and decision-making skills
Ability to manage multiple tasks and priorities
Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word
Active use of AI tools in day to day work
Bachelor's/University degree, Master's degree preferred

What we offer

Programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more
Expanded Paid Parental Leave Policy
Access to an array of learning and development resources
Variety of programs that help employees balance their work and life, including generous paid time off packages
Resources and tools to volunteer in the communities in which they live and work

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Vp cluster cards and unsecured lending business risk & control manager

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