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Aramark Nexus is seeking a VP and Managing Director to lead one of the most unique and innovative workforce hospitality communities in North America. This senior leadership role is responsible for guiding a large-scale workforce community from start-up through full operational execution. The VP and Managing Director will serve as the senior on-site leader responsible for delivering an exceptional resident guest experience, team leadership, and client relations across an integrated service environment. The VP and Managing Director will establish the culture, systems, standards, and leadership structure needed to deliver a workforce community experience that feels more like a premium hotel or resort than traditional housing. This leader combines the discipline and urgency of a startup operator with the service mindset of a premium hospitality executive. Success in this role requires strong operational leadership, executive presence, exceptional team-building skills, and the ability to lead through both the challenges of project startup and the demands of ongoing operations.
Job Responsibility
Lead the startup, mobilization, opening, and ongoing operation of a large-scale workforce hospitality community
Serve as the senior operational leader responsible for overall site performance
Establish operational systems, standards, and processes that support long-term success
Drive operational excellence across hospitality, dining, facilities, transportation, housekeeping, maintenance, recreation, and resident services
Ensure operational readiness throughout all phases of project growth and expansion
Create a hospitality culture focused on delivering an exceptional resident experience
Establish service standards that reflect a premium hospitality environment
Oversee all resident touchpoints, including arrival experience, accommodations, shared spaces, dining, transportation access, and support services
Monitor resident satisfaction, community engagement, and service metrics
implement improvements that enhance quality of life, retention, and experience consistency
Lead service recovery efforts and continuous improvement initiatives with a guest-first mindset
Recruit, develop, and retain a high-performing leadership team
Build organizational capability during rapid growth, start-up activity, operational complexity, and changing business conditions
Create accountability through clear expectations, talent development, coaching, and performance management
Serve as the primary operational representative and executive liaison for the community
Partner closely through trusted relationships with Aramark leadership, executive client stakeholders and project stakeholders to ensure alignment on business objectives
Maintain full P&L accountability for the operation
Lead annual business planning, budgeting, forecasting, and cost management efforts
Utilize data and operational metrics to improve performance and support decision-making
Align community operations with workforce demand, project occupancy patterns, and employer expectations
Support employer-linked housing strategies such as reserved inventory, block leasing, or workforce accommodations programs
Create an environment where residents can recharge, connect, and perform at their best, reinforcing the role of hospitality in workforce productivity and retention
Lead multiple operational priorities simultaneously in a fast-paced environment
Manage shifting construction timelines, changing business requirements, and evolving operational demands
Support future growth initiatives, expansion opportunities, and new community development efforts
Help develop and refine a scalable workforce hospitality operating model that can be replicated across future sites
Ensure compliance with fair housing requirements, applicable regulatory obligations, and site operating standards
Oversee safety, security, transportation, and crisis readiness protocols across the full community environment
Maintain a safe, stable, well-managed operation for residents, guests, employees, and client stakeholders
Requirements
Bachelor's degree required
15+ years of progressive leadership experience in hospitality, resort operations, workforce accommodations, destination management, remote-site operations, large-scale food service, hotels, conference centers, or related industries
Proven success leading large, complex operations with full P&L responsibility
Demonstrated experience opening, mobilizing, launching, or transforming hospitality operations
Experience leading teams through periods of significant growth, change, or operational complexity
Strong executive presence and experience managing client relationships
Strong financial, operational, and strategic planning capabilities
Experience building high-performing teams and culture from the ground up
Ability and willingness to relocate to Western Texas
Nice to have
Premium hotel, resort, destination, conference center, workforce accommodations, remote hospitality, energy, mining, industrial, or camp operations experience
Multi-unit leadership experience
Experience supporting large construction, infrastructure, industrial, technology, or energy projects
Experience leading operations with 500+ employees and significant annual revenue responsibility