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This is a role within the Global Sanctions Transformation Team which will be responsible for managing transformation projects, both from a strategy and execution perspective. Additionally, role will be focusing on testing strategy and execution from operations perspective. Strong program and project management, communication, presentation and diplomacy skills are required. Expectations from the candidate are to establish and maintain effective relationships with key Operations, Product, Technology, Business and Compliance partners across ICG to ensure planned timelines are met for the Business and Operations teams. In addition, a self-motivated approach towards continuous learning and improving on new and existing client processes will be key.
Job Responsibility:
Prepare and present transformation artefacts for sanctions operations and workforce planning projects and programs
Run Governance and PMO for Sanctions tech/non-tech transformation
Manage key projects initiatives (as need be) and delivers positive outcomes in line with business deadlines
Bring innovation in processes to continuously improve response and design
Work as a problem solver for key sanctions initiatives
Provide SME support for usability and functional testing (as required)
Sanctions knowledge: Develop understanding of the Sanction policies and processes
Identify and resolve constraints and bottlenecks, and raise issues to project stakeholders at the earliest opportunity to minimize any potential risk
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards
Develop and manage expectations of Stakeholders in terms of functionality and delivery times for solutions
Staying abreast of relevant changes to Citi sanctions policies, identifies impact of such changes on TTS procedures and proactively works with O&T teams globally to adopt such changes in manner that is consistent with policies and is sustainable on the long run
Coach/mentor team members and other stakeholders
Requirements:
Experience working within a Digital Project/Product Management/Consulting role within a large institution
Proven program and project management skills
High level of proficiency in Microsoft PowerPoint and Excel applications
Excellent numerical and analytical skills
Ability to think strategically and then execute the design
Proven ability to plan and coordinate multiple streams of work to effectively deliver high-quality, sustainable results
Ability to handle multiple tasks and prioritize workload
Conceptual thinker who demonstrates drive and commitment to delivering innovative solutions
Adaptable and resilient
Proven ability to meet new challenges, assimilate new information and to influence people through maturity of approach
Financial, Sanctions and Banking Product knowledge would be a plus
Change Management / Process Re-engineering exposure
Experience: 8+ years
Bachelor’s degree or equivalent experience (Masters in Business Administration preferred)
Nice to have:
Financial, Sanctions and Banking Product knowledge would be a plus
Change Management / Process Re-engineering exposure
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