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The role sits within the Regulatory Controls team part of the Markets COO organisation. We are a dynamic, global and diverse organization focused on regulatory controls for Markets Operations. Our Operations groups are the core of all activity at the firm and have significant impact across the lifecycle of a trade. We partner extensively with a range of internal stakeholders such as Front Office Sales and Trading Desks, Compliance, Legal, Finance and HR; alongside having significant interaction with our external client base, playing a key role in the overall client experience. We have a client relationship group dedicated to overseeing service performance and strategic partnerships with top tier clients, where we play a key role in supporting global clients to ensure they have a first-class experience when doing business with Citi.
Job Responsibility:
Organizational Oversight: Maintain a culture and environment where processes, risks and controls are continually monitored, and potential risks escalated on a timely basis
Developing an effective control framework that fully meets Audit, Compliance and Regulatory requirements
Transformation to Target State: Review our suite of controls and suggest change to uplift the risk profile throughout the Organisation and its products
Drive standardization of controls across regions and suggest opportunities for harmonisation across teams
Implement plans and execute vs milestones ensuring we meet deadlines and regulatory commitments
Ensure our infrastructure and tools meet the needs to manage risk
Help drive comprehensive risk KPIs/Metrics by Legal entity for senior executive consumption
Analyse risk metrics for trends and lessons learnt
Partner with the Ops product leaders to understand and update process flows, challenges and potential solutions and present opportunities to senior Management
Articulate solutions vs current state for digitization, automation, low code solutions and straight through processing
Requirements:
BS/BA degree or equivalent work experience
Relevant experience in risk and control or governance roles, related operations role with commensurate product knowledge and/audit experience
Excellent verbal, written, and presentation skills
Strong risk management and control mindset
Self-reliant, good problem solver, results oriented
Strong awareness of both external and internal best practice perspectives
Nice to have:
Credible Challenge
Data Analysis
Laws and Regulations
Management Reporting
Policy and Procedure
Referral and Escalation
Risk Controls and Monitors
Risk Identification and Assessment
Risk Remediation
What we offer:
competitive base salary (which is annually reviewed)
hybrid working model (up to 2 days working at home per week)
additional benefits that support you (and your family) to be well, live well and save well
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