Vp - Controls – Euc Metrics And Reporting, Citi

Citi

Location:
India, Mumbai

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Citi Controls – End User Computing (EUC) Governance team is responsible for the development of consistent principles and standards to govern and manage End User Computing (EUC) and IT enable and IT Enabled Smart Solutions (ITeSS) in a consistent manner across Citi. The team partners with the businesses and functions to drive continuous development of enterprise-wide guiding principles, policies, and processes, and develop consistent approach and practices. The team is also responsible to measure policy adherence and remedial actions associated with Policy adherence as well as drive the progress of the EUC program

Job Responsibility:

Responsible for change, production, and analysis of EUC and ITeSS metrics to be consumed by Management and Regulators
Work closely with senior stakeholders across businesses and functions to understand their processes and help them to define reporting metrics and measurements
Ensure adherence with established policies and milestone timelines for data gathering, data quality (DQ) checks, metrics development and assembly of reporting dashboards to ultimately produce TPO deliverables on-time
Maintain and develop documentation for all metrics and reporting processes
Assist team management in establishing tangible KPI’s, reporting metrics and measurements
Prepare clear, concise and accurate documentation/analysis of the reported metrics as well as facilitate ad hoc, special requests, etc.
Assess reporting tool performance and look for process efficiencies to be derived from the deployment of these solutions
Provide Program visibility, action planning, and issue management of EUC & ITeSS related regulatory and management control initiatives across the Firm.
This is a global role that will work with senior leaders and their teams across multiple businesses and functions as well as second and third lines of defense
Establish, monitor, and help define and manage Manager’s Control Assessments (MCAs), Enterprise MCA Profile (EMP)
Conducts Quarterly Risk Assessment (QRA), Annual Risk Assessment (ARA) coordination, monitoring, reporting and communication routines
Partner with Governance, Tooling, Training, Communications, Quality Assurance, Transformation, and Reporting teams to identify areas for improvement
Work with senior leaders and their teams across the various Businesses and Functions to include Second and Third Lines of Defense
Prepare and present recurring updates for executive management and sectors, tracks progress and issues managed by other areas such as business, technology, and senior management to identify emerging risks
Lead and support development of EUC communications on key risk and control topics and initiatives

Requirements:

10+ years of relevant experience
Demonstrated ability to think strategically and ‘connect the dots,’ be detail-oriented, and manage competing priorities including emerging risks to deliver solutions in an effective control environment
Ability to build strong partnerships and influence key partners to achieve business objectives
must be able to work well with geographically dispersed multi-disciplinary teams
Strong investigative and analytical skills for EUC solution identification, implementation, and tracking of effective remediation, and design of sustainable processes
Expertise in data query, data analytics, and data visualization
Advanced experience using MS Excel and its data integration tools
Experience using various Business Intelligence tools (Power BI, Tableau, and MicroStrategy)
Ability to communicate effectively with senior stakeholders including developing multiple approaches to solve issues and providing concise recommendations
Working knowledge of Citi’s End User Computing Policy, EUC Governance Programs and business operations is a plus
Ability to understand and operate successfully in a complex, heavily matrixed corporate environment
The ability to collaborate effectively, while also providing a constructive challenge to status quo thinking
General understanding of relevant banking regulation and supervisory expectations for large complex financial institutions
Strong critical thinking and problem-solving skills
Strong communication (written and oral), reporting, presentation and influencing skills
Proven ability to author clearly written communications for senior management

Nice to have:

Working knowledge of Citi’s End User Computing Policy, EUC Governance Programs and business operations
General understanding of relevant banking regulation and supervisory expectations for large complex financial institutions

What we offer:

Equal opportunity employer
Qualified candidates will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran

Additional Information:

Job Posted:
July 03, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Vp - Controls – Euc Metrics And Reporting