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Volunteer retail assistant

United Kingdom, Bishop's Stortford · Job Posted April 11, 2026
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Job Description

We are looking for Retail Volunteers to assist us in our Bishops Stortford South Street Shop. If you have a few hours to spare each week and would like to help out in our shop, we’d love to hear from you! This is a fantastic opportunity to get involved and make a meaningful impact. Our shops play a crucial role in raising funds to support the essential services of Isabel Hospice. As a Retail Assistant, you will support and assist the team in maximising the shop's income by ensuring the shop floor is fully stocked and properly merchandised, and customers are served efficiently.

Job Responsibility

  • Providing the highest standard of service to customers
  • Keeping the shop fully stocked and ensuring items are displayed to show them at their best
  • Operating tills and taking payments
  • Ensuring both stock and cash security procedures are always followed
  • Contributing to keeping the shop and premises clean and tidy
  • Providing support and guidance to new volunteers to help them settle into their roles
  • Promoting the public’s understanding of the work of Isabel Hospice and the importance of raising funds through the shop
  • Raising awareness of Gift Aid to our customers
  • Promoting and applying the Isabel Hospice Health & Safety Policy

Requirements

  • At least 18 years old
  • Live within an easy commute to the area
  • Interested in volunteering for at least 6 months for at least 3 hours per week
  • Enjoy working in a team environment
  • Enjoy working with the public
  • Good organisational skills
  • Demonstrate and keen to develop good customer care skills
  • Security conscious
  • Confident in handling cash
  • Demonstrate and keen to develop display & merchandising skills

What we offer

  • Meet new people and learn new skills
  • Work with a friendly team and be part of the Isabel family
  • Support your local community
  • Contribute to the provision of care to our patients
  • Comprehensive induction and training
  • Support with your career goals and personal development
  • Opportunities to learn from long-term volunteers and staff
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