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360 Resourcing Solutions Logo 360 Resourcing Solutions · Office Administration

Volunteer Receptionist

United Kingdom, Welwyn Garden City · Job Posted March 14, 2026
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Job Description

We are seeking Receptionists at our Head Office to welcome visitors and assist with various admin duties. Our Head Office is where our non-clinical teams are based. These include Fundraising, Finance, Retail Operations, Facilities, and Donation Centre. This is a people-facing role; you may be the first interaction a visitor has with Isabel Hospice – and first impressions are important! You will be a vital part of our Head Office operations, ensuring all visitors are treated according to our values. We ask you to commit to at least one regular half-day weekly session. AM: 9am to 1pm PM: 1pm to 5pm We are currently looking for receptionists on: Tuesday AM. Monday, Wednesday & Thursday PM.

Job Responsibility

  • Providing the highest standard of service to visitors
  • Ensure visitors are greeted in a warm and friendly manner and offered tea/coffee
  • Informing staff and volunteers that their visitor has arrived
  • Show visitors to the allocated meeting room
  • Support staff with any other work that can be undertaken from reception desk area e.g. admin relating to post, making calls, data input
  • Contributing to keeping the reception area tidy
  • Contributing to keeping meeting rooms organised, tidy, and ready for use
  • Providing support and guidance to new volunteers to help them settle into their roles
  • Promoting the public’s understanding of the work of Isabel Hospice

Requirements

  • At least 18 years old
  • Live within an easy commute to the area
  • Interested in volunteering for at least 6 months for at least 3 hours per week
  • Enjoy working in a team environment
  • Enjoy working with the public
  • Good organisational skills
  • Able to use MS Office applications eg Word, Excel
  • Demonstrate and keen to develop good customer care skills

What we offer

  • Meet new people and learn new skills
  • Work with a friendly team and be part of the Isabel family
  • Support your local community
  • Contribute to the provision of care to our patients
  • Comprehensive induction and training
  • Support with your career goals and personal development
  • Opportunities to learn from long-term volunteers and staff
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