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We are seeking Receptionists at our Head Office to welcome visitors and assist with various admin duties. Our Head Office is where our non-clinical teams are based. These include Fundraising, Finance, Retail Operations, Facilities, and Donation Centre. This is a people-facing role; you may be the first interaction a visitor has with Isabel Hospice – and first impressions are important! You will be a vital part of our Head Office operations, ensuring all visitors are treated according to our values. We ask you to commit to at least one regular half-day weekly session. AM: 9am to 1pm PM: 1pm to 5pm We are currently looking for receptionists on: Tuesday AM. Monday, Wednesday & Thursday PM.
Job Responsibility:
Providing the highest standard of service to visitors
Ensure visitors are greeted in a warm and friendly manner and offered tea/coffee
Informing staff and volunteers that their visitor has arrived
Show visitors to the allocated meeting room
Support staff with any other work that can be undertaken from reception desk area e.g. admin relating to post, making calls, data input
Contributing to keeping the reception area tidy
Contributing to keeping meeting rooms organised, tidy, and ready for use
Providing support and guidance to new volunteers to help them settle into their roles
Promoting the public’s understanding of the work of Isabel Hospice
Requirements:
At least 18 years old
Live within an easy commute to the area
Interested in volunteering for at least 6 months for at least 3 hours per week
Enjoy working in a team environment
Enjoy working with the public
Good organisational skills
Able to use MS Office applications eg Word, Excel
Demonstrate and keen to develop good customer care skills
What we offer:
Meet new people and learn new skills
Work with a friendly team and be part of the Isabel family
Support your local community
Contribute to the provision of care to our patients
Comprehensive induction and training
Support with your career goals and personal development
Opportunities to learn from long-term volunteers and staff