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The Felix Project Logo The Felix Project · Customer Service

Volunteer Manager (Southern Central)

United Kingdom, Totton 26700.00 GBP / Year · Job Posted May 20, 2026
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Job Description

The Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry. The organisation rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives. The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK. Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy.

Job Responsibility

  • Responsible for the end-to-end volunteer experience at the Southern Central Depot
  • Recruit, induct, and support volunteers
  • Handle individual volunteers’ queries and issues
  • Carry out administrative tasks including using the Volunteer Management System in Microsoft Dynamics. Report on and utilise the data to make positive changes
  • Manage volunteer feedback and implement effective problem-solving techniques and strategies
  • Develop and deliver volunteer recruitment campaigns
  • Support volunteer events for recruitment and recognition
  • Lead the implementation of volunteer-related policies and continuous improvement initiatives locally
  • Support other teams across the organisation to develop skillsets to better support volunteers across the organisation
  • Act as a local ambassador for the organisation

Requirements

We can only employ applicants who currently have the right to work in the UK. As part of our safer recruitment policy, we do ask questions regarding unspent criminal records.

What we offer

  • 28 days annual leave per annum (+ bank holidays) plus up to 2 days additional leave for length of service
  • Enhanced Maternity and Paternity leave
  • Birthday Day off
  • Access to discounts for a wide range of discounts on everyday spends
  • Training and development opportunities
  • Employee assistance programme including 24 Hour GP helpline
  • Cycle to Work Scheme
  • Opportunity for free meals whilst working at our depots
  • After work activities such as Felix’s softball team, running club and cycling club
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