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Volunteer Coordinator Community Palliative Care

https://www.hammond.com.au/ Logo

HammondCare

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Location:
Australia , Mona Vale

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Category:
Health and Beauty

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The role of Volunteer Coordinator plays a critical leadership role in developing, managing, and enhancing our Northern Beach palliative care volunteering programme. This position ensures that volunteer service aligns with HammondCare’s mission and strategic priorities while recruiting, onboarding and supporting volunteers.

Job Responsibility:

  • Oversee recruitment, training, and ongoing support of volunteers
  • Implement volunteer engagement strategies to improve retention and satisfaction
  • Facilitate professional development and mentoring opportunities for volunteers
  • Provide expert advice to local teams on volunteer engagement and best practices
  • Develop and evaluate volunteer service workforce plans to enhance service delivery and impact
  • Ensure volunteers receive appropriate supervision and feedback to maintain service standards
  • Coordinate biannual volunteer events such as National Volunteers Week and Christmas
  • Build strong relationships with internal and external stakeholders to expand volunteer services
  • Work closely with managers, pastoral care teams, and healthcare professionals to integrate volunteer support
  • Represent HammondCare in sector networks, forums, and community engagement initiatives
  • Communicate with patients/residents/clients to identify their needs for volunteer engagement
  • Oversee data management systems to track volunteer participation and impact
  • Monitor and evaluate service effectiveness, making recommendations for improvements
  • Support continuous improvement initiatives to enhance volunteer contributions to residents, patients, client care

Requirements:

  • Commitment to engage and align with HammondCare’s Christian Mission, Motivation and Mission in Action
  • Experience in volunteer coordination or program management in healthcare, aged care, or community services
  • Demonstrated ability to manage, motivate and develop a team and effectively work with other staff
  • High-level administrative, analytical, and problem-solving skills
  • Excellent computer skills including Word, Excel and Database Management
  • Strong conflict resolution skills
  • Passion for working in aged care or health is desirable
  • Empathic and compassionate
  • Strong knowledge of volunteer management principles, compliance, and risk management - preferred
  • Experience in delivering training to volunteers - preferred
  • Proven ability to lead, mentor, and support a diverse team of volunteers - preferred

Nice to have:

  • Passion for working in aged care or health is desirable
  • Strong knowledge of volunteer management principles, compliance, and risk management - preferred
  • Experience in delivering training to volunteers - preferred
  • Proven ability to lead, mentor, and support a diverse team of volunteers - preferred
What we offer:
  • NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit (up to $2,650 tax free)
  • Additional leave purchase options and 14 weeks paid parental leave pro rata
  • Flexible working options
  • Discounts on everyday products and services
  • Discounted healthcare memberships - access to network of fitness centres and pools for employees and families
  • Free access to independent counselling support for employees and families
  • Health & Wellbeing programmes
  • Reward & Recognition programmes
  • Referral bonuses
  • Career and professional development opportunities

Additional Information:

Job Posted:
August 07, 2025

Expiration:
January 31, 2026

Employment Type:
Parttime
Work Type:
Hybrid work
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