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Volunteer & Community Champion

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360 Resourcing Solutions

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Location:
United Kingdom , Hemel Hempstead

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Category:
Public Sector

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Contract Type:
Not provided

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Salary:

26500.00 - 29500.00 GBP / Year
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Job Description:

Volunteer & Community Champion - South. Join Our Lifesaving Team. At TAAS, you’ll be part of a passionate and committed charity that’s making a real difference every day. We value professionalism, compassion and teamwork — and we’re proud of our inclusive, supportive culture. Whether it’s supporting emergency services from behind the scenes or helping shape the future of our leadership, you’ll play a crucial role in helping us save lives. The Air Ambulance Service isn’t just a place to work; it’s a place to build a meaningful career.

Job Responsibility:

  • Main contact for volunteers through their journey
  • Support onboarding, induction and training access
  • Deliver tasters/introductions and signpost development
  • Provide guidance and help resolve issues professionally
  • Ensure volunteer records and hours are accurately logged
  • Drive local volunteer recruitment and community engagement
  • Promote volunteering at events and with local partners
  • Facilitate corporate volunteering days and community opportunities
  • Collaborate with Fundraising to connect volunteers to activities
  • Maintain records, use digital systems and share insight
  • Act as a key point of contact for volunteers, supporting enquiries, issues and engagement
  • Coach Volunteer & Community Champions, promote consistent volunteering standards and help deliver clear communications
  • Support volunteer onboarding, training and experience improvements using data and insight
  • Lead national corporate volunteering partnerships to ensure safe, consistent and value-adding activity
  • Compliance Responsibilities: Health & Safety and Environment
  • Safeguarding
  • Data Protection
  • Equality, Diversity, and Inclusion
  • Quality

Requirements:

  • Demonstrable evidence of working in line with TAAS values
  • A collaborative and inclusive approach to achieving shared goals
  • Passion for the work and mission of TAAS
  • Experience in a customer-facing or community-focused role
  • Experience of working with or supporting volunteers
  • Excellent interpersonal and communication skills
  • Ability to build trust and positive relationships with a wide range of people
  • Strong organisational and time-management skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Confidence handling confidential information appropriately
  • Ability to manage challenging conversations with empathy and professionalism
  • Willingness to work flexibly, including weekends and occasional additional hours
  • Ability to work effectively across multiple teams and stakeholders
What we offer:
  • Enhanced annual leave, with even more added as your service grows
  • Additional annual leave purchase options
  • Enhanced sick pay
  • Life assurance
  • Blue Light Card eligibility and access to generous discount schemes
  • A supportive, purpose-driven team
  • Access to our comprehensive Employee Assistance Programme

Additional Information:

Job Posted:
February 21, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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