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Volunteer & Community Champion - South. Join Our Lifesaving Team. At TAAS, you’ll be part of a passionate and committed charity that’s making a real difference every day. We value professionalism, compassion and teamwork — and we’re proud of our inclusive, supportive culture. Whether it’s supporting emergency services from behind the scenes or helping shape the future of our leadership, you’ll play a crucial role in helping us save lives. The Air Ambulance Service isn’t just a place to work; it’s a place to build a meaningful career.
Job Responsibility:
Main contact for volunteers through their journey
Support onboarding, induction and training access
Deliver tasters/introductions and signpost development
Provide guidance and help resolve issues professionally
Ensure volunteer records and hours are accurately logged
Drive local volunteer recruitment and community engagement
Promote volunteering at events and with local partners
Facilitate corporate volunteering days and community opportunities
Collaborate with Fundraising to connect volunteers to activities
Maintain records, use digital systems and share insight
Act as a key point of contact for volunteers, supporting enquiries, issues and engagement
Coach Volunteer & Community Champions, promote consistent volunteering standards and help deliver clear communications
Support volunteer onboarding, training and experience improvements using data and insight
Lead national corporate volunteering partnerships to ensure safe, consistent and value-adding activity
Compliance Responsibilities: Health & Safety and Environment
Safeguarding
Data Protection
Equality, Diversity, and Inclusion
Quality
Requirements:
Demonstrable evidence of working in line with TAAS values
A collaborative and inclusive approach to achieving shared goals
Passion for the work and mission of TAAS
Experience in a customer-facing or community-focused role
Experience of working with or supporting volunteers
Excellent interpersonal and communication skills
Ability to build trust and positive relationships with a wide range of people
Strong organisational and time-management skills
Ability to manage multiple priorities in a fast-paced environment
Confidence handling confidential information appropriately
Ability to manage challenging conversations with empathy and professionalism
Willingness to work flexibly, including weekends and occasional additional hours
Ability to work effectively across multiple teams and stakeholders
What we offer:
Enhanced annual leave, with even more added as your service grows
Additional annual leave purchase options
Enhanced sick pay
Life assurance
Blue Light Card eligibility and access to generous discount schemes
A supportive, purpose-driven team
Access to our comprehensive Employee Assistance Programme