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Volunteer and Engagement Coordinator

https://www.csiro.au/ Logo

CSIRO

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Location:
Australia , Negotiable

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Category:
Education

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Contract Type:
Not provided

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Salary:

103000.00 - 113000.00 AUD / Year
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Job Description:

As the Volunteer & Engagement Coordinator, you will be the first point of contact for volunteers, students, community partners, and industry participants engaging with CSIRO Education & Outreach (CEdO) programs. You’ll build strong relationships, support recruitment and onboarding, and ensure a culturally safe and positive experience for all participants. You’ll work across multiple STEM education programs, matching participants to opportunities, supporting program teams, maintaining accurate records, and providing day-to-day guidance. This people-centred role is ideal for someone who enjoys building trust, coordinating activities, and helping others feel welcomed and set up for success.

Job Responsibility:

  • Driving recruitment and onboarding of volunteers, students, and participants into CEdO activities, with a strong focus on creating culturally safe pathways for Aboriginal and Torres Strait Islander participants
  • Facilitating a seamless end-to-end customer/participant journey, ensuring individuals understand how to access CEdO opportunities and receive clear, proactive and individualised support from first contact
  • Supporting program teams to tailor and shape placement projects that are appropriately aligned with participant capability levels, ensuring a meaningful learning experience
  • Facilitating the matching of participants, volunteers, students, and host programs/projects based on individual needs, location, interests, and STEM skillsets
  • Building strong and sustainable relationships with participating education, industry and community partners and stakeholders and provide the ongoing communication, check-ins, and practical support they need to participate confidently and effectively
  • Providing day to day mentoring and wellbeing support, including check ins, engagement monitoring and feedback/evaluation
  • Supporting impact and evaluation activities, using data and feedback to implement improvements
  • Ensuring compliance with child safety requirements and CSIRO’s Child Safe Policy
  • Collaborating flexibly across dynamic teams to deliver STEM education initiatives

Requirements:

  • Relevant experience in engagement, volunteering, community programs, recruitment/onboarding, education, or coordination roles, and/or a combination of education and experience that demonstrates capability to perform the duties
  • A demonstrated knowledge and understanding of Aboriginal and Torres Strait Islander societies and cultures, and the ability to build strong, respectful and culturally safe relationships
  • Strong interpersonal and communication skills, adaptable for diverse audiences
  • Problem-solving skills, adaptability, and ability to manage competing tasks and deadlines
  • Understanding of working safely with children (must hold a valid Working with Children/Vulnerable People Check)
  • Willingness and ability to travel occasionally to support program delivery and relationship building, and hold a current Australian Class C driver’s licence
What we offer:
  • 15.4% superannuation
  • flexible work arrangements
  • range of leave entitlements
  • career development opportunities

Additional Information:

Job Posted:
December 27, 2025

Expiration:
January 19, 2026

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