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We are looking for a passionate and organised Voluntary Services Manager to lead and support our voluntary services team during a period of maternity cover. With an immediate start available (subject to pre employment checks), the role is expected to be fixed term until April 2027. At Arthur Rank Hospice Charity, volunteers are at the heart of everything we do. In this role, you will ensure our 650+ volunteers feel supported, valued and empowered to make a meaningful difference. You will play a key role in maintaining high-quality volunteer programmes, ensuring best practice and compliance, and supporting services that directly enhance patient and family care. Leading all aspects of volunteer involvement across the Charity and line managing the Voluntary Services Coordinator and Caring Communities Coordinator, you will oversee inclusive recruitment, induction, training and ongoing support for volunteers, ensuring they feel valued, safe and well placed within their roles. Working closely with colleagues and community partners, you will help deliver the charity’s volunteering strategy, promote community engagement, monitor volunteer impact and contribute to service improvement. You will also support the development and day-to-day running of Arthur’s Shed, maintaining a welcoming programme of activities and strengthening local community connections.
Job Responsibility
Lead and support the voluntary services team during maternity cover
Ensure 650+ volunteers feel supported, valued and empowered
Maintain high-quality volunteer programmes, ensuring best practice and compliance
Oversee inclusive recruitment, induction, training and ongoing support for volunteers
Work closely with colleagues and community partners to deliver volunteering strategy
Promote community engagement, monitor volunteer impact, contribute to service improvement
Support the development and day-to-day running of Arthur’s Shed
Requirements
Experience of managing or supervising volunteers
Highly organised with excellent interpersonal skills
Can build strong relationships with a wide range of people
Committed to inclusion, equality and best practice
Confident working both operationally and strategically
Experience in a charity, healthcare or community setting would be an advantage.
What we offer
Be part of a compassionate, values-driven organisation
Make a direct impact on patient care and community wellbeing