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United Kingdom, Swindon 27485.00 - 30162.00 GBP / Year · Job Posted April 05, 2026
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Job Description
This is an exciting opportunity to join the Voluntary Services Team as the coordinator for the Butterfly End of Life Volunteer Service. The role focuses on leading and coordinating a team of compassionate volunteers who provide support to patients and families at the end of life across the Trust. The post holder will oversee the recruitment, training, supervision and day-to-day coordination of Butterfly Volunteers, ensuring the service is safe, well supported and responsive to the needs of wards, patients and families. The role works closely with the Anne Robson Trust to ensure volunteers are appropriately supported when working in sensitive end-of-life environments. Alongside the Butterfly Service, the role also supports the wider Voluntary Services Team with coordinating volunteering activity across the Trust.
Job Responsibility
Lead and coordinate the Butterfly End of Life Volunteer Service
Oversee recruitment, interviewing, training and supporting Butterfly Volunteers
Provide day-to-day supervision and pastoral guidance to volunteers
Ensure volunteers work safely within Trust policies and governance processes
Organise volunteer placements across wards
Respond to requests for support
Work closely with the Palliative and End of Life Care team, ward staff and chaplaincy
Maintain accurate records
Monitor volunteer activity
Gather feedback from patients, families, staff and volunteers
Support the wider Voluntary Services Team with recruitment, training and development of volunteers
Promote volunteering
Identify new opportunities
Work collaboratively to strengthen and expand volunteering provision
Requirements
NVQ Level 4, or equivalent knowledge and experience of Voluntary Services and relevant legislation, with a willingness to work towards the qualification if not already held
Direct experience of working with volunteers
Knowledge of End of Life or palliative care through study or experience
Experience of People Co-ordination
Experience in a busy and varied environment
Nice to have
Knowledge of Voluntary Services and relevant legislation within the NHS
In-depth knowledge of customer service and business administration
Experience working within voluntary services
Experience of working in the NHS or other complex organisations