Voip Pbx Cc Crm Support Tech Lead Job at HoduSoft (Ahmedabad)

Voip Pbx Cc Crm Support Tech Lead

We are looking for a highly skilled and experienced VOIP PBX CC CRM Support Tech...

Location

India , Ahmedabad

Salary:

Not provided

HoduSoft

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Computer Science, Information Technology, Telecommunications, or a related field (or equivalent experience)
5+ years of experience supporting VOIP, PBX, CRM, and Contact Center (CC) technologies
At least 2+ years in a leadership or senior support role
Strong experience with Linux (CentOS 7, Debian 12) system administration and troubleshooting
Hands-on experience with MariaDB database management, and managing telephony platforms like FreeSWITCH, OpenSIPS, and RTPengine
Proficiency in integrating and supporting Zoho, Salesforce, Freshdesk, Zendesk, and other CRM and customer service platforms
Experience with system monitoring tools (e.g., Nagios, Zabbix, Prometheus)
Strong understanding of VOIP protocols (SIP, RTP), PBX systems (FreeSWITCH, OpenSIPS), and database management with MariaDB
Proficient in Linux server administration, including performance tuning, system security, and database optimization
Experience managing system integrations between telephony and CRM platforms

Job Responsibility

Lead, mentor, and manage a team of support engineers/technicians
Assign support tasks, set priorities, and ensure the team adheres to service-level agreements (SLAs)
Conduct performance reviews, coaching sessions, and provide continuous learning opportunities
Act as the first point of escalation for complex technical issues
Troubleshoot and resolve technical issues with PBX systems, VoIP protocols (SIP, RTP), and contact center solutions (ACD, IVR)
Manage incident resolutions effectively
Ensure the support team logs, tracks, and resolves incidents based on defined SLAs
Oversee root cause analysis of recurring issues
Oversee the continuous monitoring of VOIP, PBX, CRM, and contact center systems for performance and availability
Optimize FreeSWITCH and OpenSIPS configurations

Onsite Services Crib Associate

Location

United States , Charlotte

Salary:

20.15 - 25.20 USD / Hour

W. W. Grainger

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
1+ years of experience in related field
Lift 25 to 60lbs
Operate computerized scanning equipment and PC based programs including SAP
Customer service and sales growth oriented

Job Responsibility

Receive product from multiple sources including Grainger competitors
put away product and maximize cube space
Process backorders to fulfill customer orders and meet order ready times
Picks & stages customer orders to achieve our goals and Customer expectations
Pick and prepare orders for customer. (**tracking items removed from crib**)
Perform inventory counts to ensure inventory accuracy
Grounds keeping and trash collection/disposal to provide a clean appearance for customers and employees
Support customer service by assisting customers picking up and loading product
Resolve customer problems promptly in a manner to retain and promote customer loyalty

What we offer

Medical, dental, vision, and life insurance coverage starts on day one of employment
Access to up to 50% of your paycheck based on hours worked before payday
18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year
6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required
Employee discounts, parental leave, and other benefits
Safety shoes provided (where applicable)

Fulltime

Cook III

Prepare ingredients for cooking, including portioning, chopping, and storing foo...

Location

United States , Dearborn

Salary:

22.15 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience

Job Responsibility

Prepare ingredients for cooking, including portioning, chopping, and storing food
Wash and peel fresh fruits and vegetables
Weigh, measure, and mix ingredients
Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist
Prepare cold foods
Operate ovens, stoves, grills, microwaves, and fryers
Test foods to determine if they have been cooked sufficiently
Monitor food quality while preparing food
Set-up and break down work station
Serve food in proper portions onto proper receptacles

Fulltime

Assistant Headteacher with Math leadership

We are seeking to appoint an Assistant Headteacher to The Turing School, a small...

Location

United Kingdom , Eastbourne

Salary:

64691.00 GBP / Year

Swale Academies Trust

Expiration Date

Until further notice

Requirements

Applicants must match the skillset, experience and attributes we are seeking
The post is exempt from ROA and will require an enhanced DBS disclosure
Swale Academies Trust schools will conduct an online check of shortlisted candidates in line with the Keeping Children Safe In Education guidelines

Job Responsibility

Work alongside the Headteacher, Executive Headteacher and supportive SLT team to build on our current achievements, taking the school on to the next stage of its development
Strengthen and develop our Maths Department

What we offer

Supportive Working Conditions
Innovative, Research-Engaged School
Career Growth
Supportive Leadership
Collaborative Culture
Professional Development
Staff Well-being including dedicated weeks without meetings, an annual wellbeing day, a staff wellbeing lounge, and excellent facilities
Flexible working consideration

Fulltime

Associate Account Executive - Intern

Location

United Kingdom , London

Salary:

Not provided

10Pearls

Expiration Date

Until further notice

Requirements

Recent graduate from a UK university, ideally in Business, Technology, or a related discipline
Strong communication skills - professional, confident, and credible with senior stakeholders
Commercially aware with a genuine interest in technology and AI
Organised and proactive
comfortable managing multiple workstreams at once
Comfortable representing a brand at events and engaging with people you have not met before

Job Responsibility

Support senior Account Executives across the full pipeline, research, outreach, meeting preparation, and follow-up
Join client and prospect meetings, contribute to discussions, and capture key outcomes
Help prepare proposals, presentations, and demos that clearly articulate our AI-native capabilities
Plan and execute elements of the UK events programme - roundtables, AI briefings, partner events, and conferences
Represent 10Pearls on the ground at events: start conversations, build relationships, follow up on leads
Research target accounts and industries to identify opportunities and inform our go-to-market approach
Contribute to business analysis activities: requirements gathering, process documentation, and stakeholder communication
Support the creation of commercial content - briefing materials, LinkedIn posts, event summaries

Securities Service Manager

Lead, coach and develop Sammons Retirement Solutions (SRS) Premier and/or Securi...

Location

United States , West Des Moines

Salary:

69324.00 - 115540.00 USD / Year

Sammons Financial Group

Expiration Date

Until further notice

Requirements

Bachelor's Degree or equivalent work experience Preferred
Minimum 5 years' Insurance or Securities industry experience Preferred
Prior management of KPIs, SLAs, planning, and workforce management data Preferred
Bias to action and sense of urgency and possess problem solving, strategic and process thinking skills
Effective leadership, coaching, motivation and decision making skills
Strong focus on customer service
Proven ability to manage multi-faceted business needs and diverse processes
Effectively lead workforce dispersed in multi-site locations servicing multiple lines of business and product lines
Exceptional verbal, written and visual communication skills
Must exhibit a strong emotional intelligence

Job Responsibility

Lead, coach and develop Sammons Retirement Solutions (SRS) Premier and/or Securities Service team
Work with Broker Dealer customers through the management of initial application review, not-in-good order follow up, incoming transfer facilitation and insurance for sales of Variance Annuity and Mutual Fund products
If working with Securities Service, complete daily trades with fund managers based on previous day activity and complete daily balancing process
Manage many of the post issue processes for block of business
Lead and develop team and individual KPIs, SLAs and goals
Attract and retain top talent
Partner with each team member to focus on individual performance
Review and analyze systems, processes and data to improve workflow and increase efficiency
Active learner keeping abreast of industry trends
Support and provide department level training

What we offer

Comprehensive health coverage for you and your family, including Medical, Dental, Vision, HSA & FSA options, and term life insurance
Competitive compensation with a performance-based incentive program
100% company-funded Employee Stock Ownership Plan (ESOP), plus automatic enrollment in our 401(k)
Friday afternoons off year-round, generous paid time off, and paid holidays
Paid development time, tuition reimbursement, and professional development opportunities
Volunteer time off, and company nonprofit matching gift program

Fulltime

On-Site Service Representative

We're hiring a full-time On-Site Service Representative in the Russellville, Hop...

Location

United States , Russellville; Hopkinsville; Madisonville

Salary:

22.00 - 25.00 USD / Hour

W. W. Grainger

Expiration Date

Until further notice

Requirements

3 years' experience in selling or service environment
High School Diploma or equivalent
Ability to lift 25 to 60lbs and/ or work in difficult positions
Collaboration and problem-solving skills
Handle different technical and operational issues
Have and maintain a valid driver's license in State of residence
Must carry required levels of automobile insurance

Job Responsibility

Service multiple customer locations
Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted
Resolve customer problems promptly to retain and promote customer loyalty
Follow designated route defined by routing software tools and maintain route guides
Identify continuous improvement opportunities in productivity, process, and cycle time
Comply with safety and inspection requirements of the facility where the service is being provided
Help create new orders by engaging with customers to identify additional product needs
Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings

What we offer

Medical, dental, vision, and life insurance plans with coverage starting on day one of employment
6 free sessions each year with a licensed therapist to support your emotional wellbeing
18 paid time off (PTO) days annually for full-time employees
6 company holidays per year
6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required
Employee discounts
Tuition reimbursement
Student loan refinancing
Free access to financial counseling, education, and tools
Maternity support programs

Fulltime

Sr. Business Intelligence Analyst

Responsible for designing and delivering broad business intelligence analysis an...

Location

United States , West Des Moines

Salary:

69324.00 - 115540.00 USD / Year

Sammons Financial Group

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Statistics, Finance, Marketing, Computer Science or Business Preferred
Minimum 3 years' experience with analysis Preferred
Experience writing BI expressive language like DAX or SAQL Required
Life insurance experience Preferred
Demonstrated ability to perform a variety of advanced calculations and apply data to solve problems associated with the financial aspects of business
Ability to interpret data to help in enterprise strategic decision making
Self-directed, can interpret data to understand trends and derive meaningful business insights for executives with little oversight
Expertise in developing Tableau, Power BI or Salesforce Einstein solutions using best practices
Experience manipulating large data sets leveraging and Data Wrangling, pulling data from data warehouses, marts and lakes
Comfortable in an Agile environment

Job Responsibility

Lead the way in data discovery, both proactively and by request, to identify key insights and trends to help drive strategic recommendations
act as data expert
Collaborate with SME's and IT teams to turn data into critical information and knowledge that can be used to make sound business decisions
Work with cutting edge modern Business Intelligence (BI) Tools to deliver data visualizations and AI enhanced predictions
Collect and understand data to extract value and communicate it both visually and verbally to senior leaders and key stakeholders throughout the organization
Collaborate with partners and stakeholders to design and create user accepted dashboards. Bring value add contributions to the process of designed and authoring executive level dashboards and reports
Design analytics and reporting deliverables, especially around data visualization best practices and creation
Perform data abstraction, cleansing, validation, modeling, interpretation and reporting
Play an active role in business reviews, especially in reviewing analytical findings and in strategic planning discussions
Support the extraction of actionable information and align with business objectives. Ensure solutions meet the buss needs

What we offer

Comprehensive health coverage for you and your family, including Medical, Dental, Vision, HSA & FSA options, and term life insurance
Competitive compensation with a performance-based incentive program tied to clear goals and individual and/or company success
Invest in your future with our 100% company-funded Employee Stock Ownership Plan (ESOP), plus automatic enrollment in our 401(k)
Work–life balance that means something. Friday afternoons off year-round, generous paid time off, and paid holidays
Commit to your growth with paid development time, tuition reimbursement, and professional development opportunities across industry, individual, and leadership programs
Make an impact beyond the workplace through volunteer time off, and our company nonprofit matching gift program, supporting the causes that matter most to you
An ownership culture that inspires
join a connected, values-driven workplace where employees take accountability, support one another, and are empowered to do their best work—together shaping our future shared success

Fulltime

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Voip Pbx Cc Crm Support Tech Lead

Job Description

Job Responsibility

Requirements

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Voip Pbx Cc Crm Support Tech Lead

Voip Pbx Cc Crm Support Tech Lead

Onsite Services Crib Associate

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