Voip engineer - sbc Job at Piper Companies (Scott Air Force Base)

Unified Communications Engineer

We are seeking an experienced Unified Communications professional to deliver exp...

Location

India , Pune

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Expert-level knowledge of SBC, IP networks, and mobile networks
Strong expertise in Oracle SBC configuration, upgrades, and troubleshooting
Experience in enterprise environment operations and maintenance
Expert knowledge of SIP and RTP protocols and Oracle SBC deployment
Expertise in at least two areas: VOIP, IMS, GSM, LTE
Understanding of virtualisation and cloud computing
Experience working in a multinational environment
English proficiency at B2–C1 level

Job Responsibility

Deliver expert end-to-end technical support for Unified Communications services
Provide inputs for planning, assessment, implementation, rollout, and complex change preparation
Validate service-impacting changes executed by second-line teams
Resolve technical issues raised by external customers within defined service levels
Guide customer technical teams on resolving service-impacting incidents
Conduct and enhance monitoring using scripting and existing tools
Build knowledge within the team and support continuous service improvements
Manage technical service ramp-up including installation, configuration, and coordination of setup tasks
Set and manage service expectations with customers and internal stakeholders
Build sustainable relationships with internal and external partners to maintain SLA compliance

What we offer

Opportunity to work with advanced Unified Communications and VOIP technologies in a global enterprise environment
Exposure to highly complex customer networks and cross-functional stakeholder groups
The chance to influence service optimisation and stability through automation and improved monitoring
Participation in global transformation initiatives across multiple markets

Fulltime

Voice Engineer

Job Description

Location

United States , Gahanna

Salary:

101704.00 USD / Year

Realign

Expiration Date

Until further notice

Requirements

Strong experience with Voice / VoIP management tools and processes
Strong knowledge and experience with Cisco Unified Call Manager
Good knowledge and experience with SBC technologies (Oracle)
Strong understanding of call recording systems (Nice)
Strong E911 experience
Good knowledge and familiarity with Cisco UCS
Good experience with general networking technologies
Strong understanding with Microsoft Teams Calling
3+ years of experience managing large call manager telephony environments

Job Responsibility

Configure and enable Teams Phone System, policies, calling plans, and number assignments
Work with SBCs (AudioCodes/Ribbon) for Direct Routing setup and testing
Perform user cutovers from Cisco to Teams in coordinated migration waves
Configure Teams call queues, auto attendants, voicemail, and routing policies
Migrate and validate analog and specialty lines (gateways/intercom/paging)
Coordinate with carriers for number porting and PSTN transitions
Reconfigure or decommission Cisco voice gateways and SIP trunks postmigration
Update routing tables, dial peers, E911 configurations, and failover paths
Support coexistence scenarios during phased migration
Provide L2/L3 troubleshooting during pilot and mass migration phases

Fulltime

Voice Solutions Delivery Engineer

To build and maintain infrastructure platforms and products that support applica...

Location

United States , Whippany

Salary:

150550.00 - 175000.00 USD / Year

Barclays

Expiration Date

Until further notice

Requirements

Deploy and configure Ribbon SBC 5400, Ribbon Application Management Platform (RAMP), Analytics across various data centers
Plan and implement MS Teams Direct Routing and carrier Integrations
Configure and deploy Cisco Unified Communications Manager v14, UCCX, CME, IM Presence and Voice Gateways
Design and implement Trader voice solutions
Design, Deploy and Management of Ribbon VoIP phone systems
Design and Integrate traffic with multi carrier traffic flows
Configuring of SIP trunks between different platforms such as Ribbon SBC, Microsoft Teams, Cisco Call Manager SME
Strong experience writing and presenting technical documentation
Act as a technical project manager to manage vendor deliverables and delivery to internal stakeholders
Stay informed of industry technology trends and innovations and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth

Job Responsibility

Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions
Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages
Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention
Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats
Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration
Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities

What we offer

Medical, dental and vision coverage
401(k)
Life insurance
Other paid leave for qualifying circumstances
Incentive award eligibility
Competitive holiday allowance
Private medical care
Pension contribution

Fulltime

Unified Communications Engineer

We are seeking an experienced Unified Communications professional to deliver exp...

Location

India , Pune

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Expert-level knowledge of SBC, IP networks, and mobile networks
Strong expertise in Oracle SBC configuration, upgrades, and troubleshooting
Experience in enterprise environment operations and maintenance
Expert knowledge of SIP and RTP protocols and Oracle SBC deployment
Expertise in at least two areas: VOIP, IMS, GSM, LTE
Understanding of virtualisation and cloud computing
Experience working in a multinational environment
English proficiency at B2–C1 level

Job Responsibility

Deliver expert end‑to‑end technical support for Unified Communications services
Provide inputs for planning, assessment, implementation, rollout, and complex change preparation
Validate service-impacting changes executed by second-line teams
Resolve technical issues raised by external customers within defined service levels
Guide customer technical teams on resolving service-impacting incidents
Conduct and enhance monitoring using scripting and existing tools
Build knowledge within the team and support continuous service improvements
Manage technical service ramp-up including installation, configuration, and coordination of setup tasks
Set and manage service expectations with customers and internal stakeholders
Build sustainable relationships with internal and external partners to maintain SLA compliance

Fulltime

Voice Collaboration Managed Service Engineer

The Collaboration Managed Services Engineer(L4) is responsible for ensuring a ma...

Location

India

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Advanced degree or relevant qualification in IT/Computing (or demonstrated equivalent work experience)
IP, VoIP, Session Border Controllers (SBCs), Carrier technology experience and certifications
CCIE Certification or equivalent
M365 Expert Certs
Advanced Managed Services experience
Strong knowledge of SIP, VoIP and Session Border Controllers (SBCs)
Experience of working with PSTN Telco Carriers
Advanced knowledge and experience in ticketing tools, preferably Service Now
Worked in multiple large Global Enterprise client outsourcing projects
Track record of effective shift left work management skills

Job Responsibility

Proactively monitors the work queues and provides support to clients where the ticket is highly technical or sophisticated in nature
Provides timely and consistent updates of tickets with resolution tasks performed
Proactively identifies, investigates, analyses issues and errors prior to or when they occur and log all such incidents in a timely manner
Captures all required and relevant information for immediate resolution
Provides forth level support to all escalated incidents, requests and identifies the root cause of incidents and problems
Shares such knowledge, to resolve issues, documents them, and pushes the knowledge down to other engineers
Communicates with other teams and clients for extending support
Acts as emergency support contact as needed, for critical client and business-impacting issues
Ensures that the shift handover process highlight any key escalated open tickets
Supports, tracks, and documents change implementation

Fulltime

Genesys Cloud Architect / Sr Telecom Engineer

The Genesys Cloud Architect / Sr Telecom Engineer is a senior technical leader r...

Location

United States , Albuquerque

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Computer Science, Telecommunications, IT, or equivalent relevant experience
At least 5 years of hands-on experience with Genesys Cloud CX, including administration, routing, and troubleshooting or other Contact Center Solution (Avaya Aura, Cisco Contact Center Enterprise (CCE) or Cisco Contact Center Express (UCCX) etc....
Strong expertise in VoIP technologies, SIP trunking, SBC console operations, and carrier connectivity
Familiarity with chatbot frameworks, speech analytics, and contact center processes
Proven ability to design and manage integrations between Genesys Cloud and external systems is a plus
Exceptional problem-solving skills and a strategic mindset, coupled with the ability to execute technical solutions
Experience supporting high-availability, customer-facing environments
Genesys Cloud certifications and knowledge of architecture standards is a plus

Job Responsibility

Lead the end-to-end architecture of Genesys Cloud CX, including voice, digital channels, routing, integrations, and analytics
Develop and maintain roadmap, standards, and best practices for platform design and evolution
Configure, administer, and optimize Genesys Cloud, including IVR, routing, and self-service workflows
Build and manage API integrations with internal and third‑party systems
Serve as Tier 3 escalation for complex incidents and participate in on-call rotations
Govern platform changes to ensure security, compliance, and alignment with IT standards
Partner with business and technical teams to translate experience goals into scalable solutions
Maintain documentation and mentor engineering teams on platform best practices
Other duties as needed

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Level 2 Unified Communications & Collaboration Engineer - Cisco

The Unified Communications & Collaboration Engineer will design, implement, and ...

Location

Romania , Bucharest

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Proven experience Cisco CUCM, Audiocodes SBCs (Mediant series), and OVOC
Strong understanding of VoIP backbone architecture, SIP trunking, and PSTN integration
Experience with managed phones and ATA devices
Excellent troubleshooting and communication skills
3+ years in unified communications or voice engineering roles
Experience with enterprise-scale deployments and troubleshooting
Technical Expertise: Cisco CUCM
Audiocodes SBCs & OVOC
VoIP backbone - managed phones & ATA devices
Scripting (PowerShell desirable)

Job Responsibility

Design, deploy, and maintain Cisco CUCM voice solutions, including integration with Audiocodes SBCs and OVOC management
Manage and support the VoIP backbone, ensuring seamless connectivity between on-premises and cloud telephony systems
Provision, configure, and troubleshoot managed phones and ATA devices
Monitor system health, conduct root cause analysis, and resolve incidents
Collaborate with internal Teams and vendors
Maintain documentation and ensure compliance
Mentor junior team members

Fulltime

Level 3 Unified Communications & Collaboration Engineer - Cisco

Responsible for the design, implementation, and support of enterprise voice and ...

Location

Romania , Bucharest

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Proven experience Cisco CUCM, Audiocodes SBCs (Mediant series), and OVOC
Strong understanding of VoIP backbone architecture, SIP trunking, and PSTN integration
Experience with managed phones and ATA devices
Excellent troubleshooting and communication skills
Cisco CCNP Collaboration (preferred)
Audiocodes Certified Professional (desirable)
7+ years in unified communications or voice engineering roles
Experience with enterprise-scale deployments and troubleshooting
Technical Expertise: Cisco CUCM, Audiocodes SBCs & OVOC, VoIP backbone - managed phones & ATA devices, Scripting (PowerShell desirable)
German speaker

Job Responsibility

Design, deploy, and maintain Cisco CUCM voice solutions, including integration with Audiocodes SBCs and OVOC management
Manage and support the VoIP backbone, ensuring seamless connectivity between on-premises and cloud telephony systems
Provision, configure, and troubleshoot managed phones and ATA devices
Monitor system health, conduct root cause analysis, and resolve incidents
Collaborate with internal Teams and vendors
Maintain documentation and ensure compliance
Mentor junior team members

Fulltime

Voip engineer - sbc

Piper Companies

Location:
United States , Scott Air Force Base

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 19, 2026

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Voip engineer - sbc

Piper Companies

Location:United States , Scott Air Force Base

Category:IT - Software Development

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:February 19, 2026

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Location:
United States , Scott Air Force Base

Category:
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Contract Type:
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Job Posted:
February 19, 2026