Voice / VoIP Administrator Job at Realign (Gahanna)

Director of IT

Legends Global, the leader in privately managed public assembly facilities, has ...

Location

United States , Wichita

Salary:

Not provided

Legends Global

Expiration Date

Until further notice

Requirements

Must successfully pass a background and credit check
Minimum of 8 years’ experience with the below technical competencies: Microsoft 365/Exchange Online
Active Directory/Entra Active Directory
On-premises file sharing and cloud-based file management
Enterprise grade wired and wireless network infrastructure
Server systems administration
Enterprise grade Voice over IP (VoIP) Telephony
Point of Sale Implementation and Administration (preferred)
Must have previous experience managing help desk-based end user support
Superior customer service and interaction skills

Job Responsibility

Assists in the planning and implementation of additions, deletions, and major modifications to IT network
Daily management of IT staff
Oversees the administration and maintenance of the company’s entire infrastructure including: Administration and maintenance of the venue’s LAN/WAN, Implementation of required network security, Venue’s telephone system, Computer stations and software
Oversight of troubleshooting, systems backups, archiving, and disaster recovery providing expert support when necessary
Oversight of venue help desk including direct response for escalated issues
Interacts with internal and external clients on all levels to help resolve IT-related issues and provides answers in a timely manner
Builds and maintains vendor relationships and manages the purchase of all software, hardware, and other IT supplies in conjunction with Legends Global corporate requirements
Ensures that company assets are maintained responsibly
Coordinate with management team to ensure all goals are met for each event at INTRUST Bank Arena
Knowledge and ability to provide POS support to Food & Beverage

Fulltime

Network Engineer

We are seeking a dedicated and experienced professional to join our team as a Ne...

Location

United States

Salary:

Not provided

Ocean Blue Solutions

Expiration Date

Until further notice

Requirements

Bachelor’s or master’s degree in computer science, Information Systems or related fields
5-10 years’ experience in voice and network administration.
Proficiency in VoIP and Telephony systems
Experience with UC platforms such as Microsoft Teams, Cisco Webex, and Zoom
Knowledge of Cloud Technologies, including AWS and Azure
Understanding of voice protocols such as SIP and T1/E1
Strong foundation in network security principles
Experience with WAN, LAN, and infrastructure technologies (TCP/IP, VPN's, QoS, VoIP, WAN, LAN, SD-WAN)
Cisco network implementation and troubleshooting expertise
Proficiency in routing and switching protocols: BGP, OSPF, VLAN

Job Responsibility

Administer and troubleshoot existing Cisco voice systems, including voicemail and electronic fax solutions
Support the transition and deployment of Unified Communications platforms globally, ensuring robust design, testing, and configuration
Monitor and maintain the health of voice and UC infrastructure using advanced network monitoring tools
Work with external vendors to diagnose and resolve hardware and software issues promptly
Conduct security assessments and manage the remediation of vulnerabilities, implementing major upgrades when necessary
Plan for capacity and ensure contingency and recovery plans are regularly updated and maintained
Document technical platforms and assist in the design and implementation of new UC systems
Perform onsite and remote preventative maintenance, including firmware upgrades and system backups
Configure and optimize Cisco platforms, ensuring efficient routing and security measures against unauthorized access

New

Cloud Solution Architecture IC4

With more than 45,000 employees and partners worldwide, the Customer Experience ...

Location

India , Multiple Locations

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience
2+ years of experience managing cross-functional and/or cross-team projects
6+ years of Teams/Skype for Business related experience with more than one of the following technologies
6+ years of Teams/Skype related experience with at least 2 of the following: Cloud Products
Experience with Microsoft Server products, and cloud products like Microsoft Teams
Experience with Voice over IP (VoIP) Services
Networking and connectivity to O365 and/or Azure clouds
Experience with supporting, planning and implementation of Office 365 products including Enterprise Voice, Conferencing, client connectivity, UM, and other Teams features
Experience with Messaging and Active Directory Federation Services technologies
Experience with Hybrid Directory Services technologies including ADFS and Azure AD

Job Responsibility

Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance
Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices
Identify architectural risks, design gaps, and operational inefficiencies across services
Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements and deep technical assessments
Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution
Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements
Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation
Identifies and anticipates issues and advises customers/partners to operate and optimize performance in accordance with Microsoft best practices
Drives customer/partner relationships to anticipate, identify, escalate, and work to resolve technical blockers to accelerate consumption and solution implementations
Proactively uses knowledge of the products, services, and value propositions of Microsoft and its competitors in customer/partner conversations to identify growth opportunities

Fulltime

Cloud Solution Architect - Microsoft Teams

Support for Mission Critical is a team within Microsoft that provides solution-s...

Location

Brazil , Multiple Locations

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 4+ years experience in technical architect, technical consulting, design and implementation, and/or technical sales
Relevant certifications from Microsoft or competitive platforms AND 3+ years experience in technical architect, technical consulting, design and implementation, and/or technical sales
5+ years experience in technical architect, technical consulting, design and implementation, and/or technical sales OR equivalent experience
Required languages: Portuguese and English (Desirable: Spanish)
5+ years of Teams/Skype for Business related experience with more than one of the following technologies
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 5+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
5+ years of Teams/Skype related experience with at least 2 of the following: Cloud Products
Experience with Microsoft Server products, and cloud products like Microsoft Teams
Networking and connectivity to O365 and/or Azure clouds
Experience with supporting, planning and implementation of Office 365 products including Enterprise Voice, Conferencing, client connectivity, UM, and other Teams features

Job Responsibility

Plan and deliver proactive and reactive support including onsite presence as needed (post Covid restrictions)
Work within a larger virtual account team to strengthen customer relationships and work on mobile-first, cloud-first strategies for immediate and long-term service delivery plans
Identify and manage goals and opportunities across Teams to improve the customer environment or call quality
Drive and participate in proactive delivery management, spot performance issues, analyze problems, and provide solutions to meet customer needs
Work with support teams, account teams, product engineering teams and other stakeholders to ensure a streamlined customer experience
Apply lessons learned for continuous process and delivery improvement for the customer
Engage in meetings with customers and account teams to articulate service offerings
Share and gain knowledge through communities
Contribute to on-call rotations to ensure a high quality of service for the critical incidents created by Support for Mission Critical customers
Embody our culture and values

Fulltime

Tier 2 UCaaS Engineer

We are seeking a Tier 2 Voice Engineer to provide expert support for our clients...

Location

Philippines , Pasig

Salary:

Not provided

Comcast

Expiration Date

Until further notice

Requirements

VoIP Experience: 3-5 years of hands-on experience in a UCaaS/VoIP support role
Networking: 3-5 years of experience with advanced to expert-level networking concepts
Troubleshooting: Proven ability to diagnose and resolve complex technical issues
Help Desk Tools: Solid experience with ticketing systems for efficient issue logging, tracking, and escalation
Hands-on experience with Broadsoft is highly preferred
Excellent written and verbal communication skills
Superb customer service skills
Strong problem-solving and critical thinking abilities
High level of attention to detail and time management
Consistent, punctual, and reliable attendance is required

Job Responsibility

Provide Expert Support: Serve as the primary point of contact for clients, expertly troubleshooting and resolving issues related to call quality, system features, and connectivity
Mentor and Escalate: Act as an escalation contact for Tier 1 UCaaS Analysts, providing technical guidance and support
Analyze and Troubleshoot: Use advanced problem-solving skills to analyze call logs and system data, identifying the root cause of issues
Maintain Documentation & Improve Processes: Proactively document troubleshooting steps and solutions to build a comprehensive knowledge base
Contribute to Infrastructure: Support the design, administration, and maintenance of our telephony infrastructure
Collaborate Effectively: Work closely with internal teams and external vendors to ensure the optimal performance and availability of our voice network

What we offer

Medical, prescription, vision, and dental insurance for eligible employees
401(k) savings plan with dollar-for-dollar matching up to the first 6% of your pay
Paid time off including eight observed company holidays and flex time
Exclusive perks + discounts, including tuition assistance, commuter benefits and more

Fulltime

Network Engineer 2

Performs network services from network design through implementation, maintenanc...

Location

United States , Annapolis Junction

Salary:

Not provided

Columbia Technology Partners

Expiration Date

Until further notice

Requirements

U.S. Citizenship is required for all applicants
All applicants and employees are subject to random drug testing in accordance with Executive Order 12564
Employment is contingent upon successful completion of a security background investigation and polygraph
Cisco certification is required
This position requires an active Security Clearance with appropriate Polygraph
A Bachelor's degree in a relevant discipline (e.g., System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline) from an accredited college or university and eight (8) years of relevant professional experience providing Network Engineering support and training commensurate with network engineering curriculum
A Master's degree in relevant discipline may be substituted for two (2) years of relevant experience reducing the requirement to six (6) years of relevant experience
In lieu of a Bachelor's degree an additional four (4) years of relevant experience may be substituted for a total of 12 years

Job Responsibility

Performs network services from network design through implementation, maintenance, and upgrading of existing networks
Analyzes design, specifications, and related documents
Performs general LAN/CAN/WAN administration
Schedules conversions and cutovers
Coordinates with all responsible users and sites to resolve network or system incidents
Translates business requirements into telecommunications (e.g., LAN, CAN, WAN, Voice and Video) requirements, designs and orders
Performs engineering analysis of telecommunications alternatives in support of strategic modernization efforts and telecommunications enhancement design for medium and large-scale telecommunication infrastructures
Assists telecommunications end users, telecommunications operations personnel, and telecommunications strategic program management with network interfaces
Optimize end-to-end system performance and dataflow management
Conduct data captures to obtain network performance information

What we offer

Medical: CTP offers 3 superior plans, bringing our employees both in-network and out-of-network options
Vision + Dental: Both free to you + paid in full by CTP
Retirement: 401k - 6% company contribution
PTO + Leave: A work life balance is extremely important to our team here at CTP, which is why our paid time off plans are so lucrative. Offering customizable leave plans to meet your needs is just one of our many perks! Jury Duty, Bereavement + Military Leave provided
Career Growth: Up to $10,000 provided for approved career-related learning, training, education, and/or tuition
Life and AD&D Insurance/Short-Term & Long-Term Disability: More peace of mind, at zero cost to you
Profit Sharing Bonus: End of year cash gets added to your bottom-line
Referral Bonus Program: Our tiered program provides an incentive with each stage of the hiring process your referral passes. Our bonuses range from $7,000-$20,000, if your referral joins the team

Fulltime

Network Engineer 2

Performs network services from network design through implementation, maintenanc...

Location

United States , Annapolis Junction

Salary:

Not provided

Columbia Technology Partners

Expiration Date

Until further notice

Requirements

U.S. Citizenship is required for all applicants
All applicants and employees are subject to random drug testing in accordance with Executive Order 12564
Employment is contingent upon successful completion of a security background investigation and polygraph
Cisco certification is required
This position requires an active Security Clearance with appropriate Polygraph
A Bachelor's degree in a relevant discipline (e.g., System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline) from an accredited college or university and eight (8) years of relevant professional experience providing Network Engineering support and training commensurate with network engineering curriculum
A Master's degree in relevant discipline may be substituted for two (2) years of relevant experience reducing the requirement to six (6) years of relevant experience
In lieu of a Bachelor's degree an additional four (4) years of relevant experience may be substituted for a total of 12 years

Job Responsibility

Performs network services from network design through implementation, maintenance, and upgrading of existing networks
Analyzes design, specifications, and related documents
Performs general LAN/CAN/WAN administration
Schedules conversions and cutovers
Coordinates with all responsible users and sites to resolve network or system incidents
Translates business requirements into telecommunications (e.g., LAN, CAN, WAN, Voice and Video) requirements, designs and orders
Performs engineering analysis of telecommunications alternatives in support of strategic modernization efforts and telecommunications enhancement design for medium and large-scale telecommunication infrastructures
Assists telecommunications end users, telecommunications operations personnel, and telecommunications strategic program management with network interfaces
Optimize end-to-end system performance and dataflow management
Conduct data captures to obtain network performance information

What we offer

Medical: CTP offers 3 superior plans, bringing our employees both in-network and out-of-network options
Vision + Dental: Both free to you + paid in full by CTP
Retirement: 401k - 6% company contribution
PTO + Leave: Offering customizable leave plans to meet your needs
Jury Duty, Bereavement + Military Leave provided
Career Growth: Up to $10,000 provided for approved career-related learning, training, education, and/or tuition
Life and AD&D Insurance/Short-Term & Long-Term Disability: More peace of mind, at zero cost to you
Profit Sharing Bonus: End of year cash gets added to your bottom-line
Referral Bonus Program: Our bonuses range from $7,000-$20,000, if your referral joins the team

Fulltime

Cloud Systems Engineer

We are looking for a highly skilled Cloud Systems Engineer to join our team in S...

Location

United States , San Antonio

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Strong expertise in cloud computing platforms such as Amazon Web Services and Microsoft Azure
Comprehensive knowledge of Active Directory, SharePoint, and VMware
Proficiency in managing and migrating Office 365 environments
Skilled in database management and administration
Hands-on experience with network design and implementation for both local and cloud-based systems
Familiarity with automation tools and processes for provisioning and infrastructure management
Ability to troubleshoot complex IT issues and provide effective solutions
Solid understanding of VOIP technologies and integration into enterprise systems

Job Responsibility

Design and implement scalable cloud-based and on-premise network solutions tailored to business requirements
Manage and execute server migrations, network refreshes, and data/software migration projects
Oversee the deployment and administration of Microsoft Azure and Office 365 environments
Automate provisioning processes to streamline operations and enhance system efficiency
Develop and evaluate innovative solutions to address evolving business needs while maintaining infrastructure reliability
Ensure optimal functionality and security of Active Directory, SharePoint, and VMware systems
Collaborate with cross-functional teams to integrate Voice Over IP (VOIP) solutions into the IT ecosystem
Conduct regular assessments of cloud services and databases to identify opportunities for performance improvement
Troubleshoot and resolve technical issues related to cloud computing and enterprise systems
Provide technical guidance and training to IT staff to enhance team capabilities

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Voice / VoIP Administrator

Realign

Location:
United States , Gahanna

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 21, 2026

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