Voice / VoIP Administrator Job at Realign (Gahanna)

Sr Network Engineer

Operate under general company and department guidelines and direction to identif...

Location

United States , West Des Moines; Sioux Falls

Salary:

74301.00 - 139314.00 USD / Year

Sammons Financial Group

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Information Systems or equivalent training or experience
Minimum 8 years' experience managing computer networks
Experience with network diagnostic, monitoring and analysis tools
Knowledge of network operating systems
Knowledge of cloud computing and cloud network architecture
Expert level capabilities in configuration/deployment and documentation of complex L1/L2/L3 data center leaf/spine topologies including BGP, OSPF, MPLS, VxLAN, L2/L3, VoIP and Video topologies
Knowledge of Cisco routers and switches
Understanding of communication and routing protocols
Knowledge of coding languages for scripting a plus
Demonstrate ability to work on multiple projects and tasks, with the proven ability to deliver on commitments

Job Responsibility

Provide direction and oversight to other Network Engineering team members for Network Engineering projects and activities
Perform research, offer proposals and provide direction on defining new standards for technology upgrades and installations
Research and stay up-to-date on industry trends and networking initiatives
Troubleshoot voice and data network infrastructure problems and associated component problems to include switches, routers and firewalls
Respond to the needs and questions of network users concerning their access to available resources
Administer the network environment, including maintenance of a current system information network log
Create and maintain network infrastructure and WAN diagrams
Monitor and manage performance and utilization of the network environment and other networked resources
Use existing processes and templates to configure network devices in the existing environment
Hold primary responsibility for the administration, maintenance and operation of the network infrastructure

What we offer

Comprehensive health coverage for you and your family, including Medical, Dental, Vision, HSA & FSA options, and term life insurance
Competitive compensation with a performance-based incentive program
Invest in your future with our 100% company-funded Employee Stock Ownership Plan (ESOP), plus automatic enrollment in our 401(k)
Friday afternoons off year-round, generous paid time off, and paid holidays
Commit to your growth with paid development time, tuition reimbursement, and professional development opportunities
Make an impact beyond the workplace through volunteer time off, and our company nonprofit matching gift program

Fulltime

Network Engineer

Who We Are What We Do Foundry Join Us News Contact Careers Careers FULL TIME Net...

Location

United States , Columbia

Salary:

131000.00 - 281000.00 USD / Year

RealmOne

Expiration Date

Until further notice

Requirements

A Bachelor’s degree from an accredited college or university in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline and five (5) years of relevant professional experience providing Network Engineering support and training commensurate with network engineering curriculum
A Master’s degree from an accredited college or university in Computer Science, Information Assurance, Information Security Systems Engineering, or related discipline can be substituted for two (2) years of relevant professional experience providing Network Engineering support for a total of three (3) years. In lieu of a Bachelor’s degree an additional four (4) years of relevant experience providing Network Engineering support may be substituted for a total of nine (9) years
Certifications: An Information Assurance Technical (IAT) level I baseline certification as defined by DoD 8570.01-M is required
Active Security Clearance with appropriate Polygraph

Job Responsibility

Performs network services from network design through implementation, maintenance, and upgrading of existing networks
Analyzes design, specifications, and related documents
Performs general LAN/CAN/WAN administration
Schedules conversions and cutovers
Coordinates with all responsible users and sites to resolve network or system incidents
Translates business requirements into telecommunications (e.g., LAN, CAN, WAN, Voice and Video) requirements, designs and orders
Performs engineering analysis of telecommunications alternatives in support of strategic modernization efforts and telecommunications enhancement design for medium and large-scale telecommunication infrastructures
Assists telecommunications end users, telecommunications operations personnel, and telecommunications strategic program management with network interfaces
Experience with Cisco and Arista
Optimize end-to-end system performance and dataflow management

What we offer

Healthcare Coverage + Insurance: Medical: Three (3) rich healthcare options through CareFirst with 100% or majority company-paid premiums. Tax-advantaged health savings account available with generous employer contribution. Dental + Vision: 100% employer-paid for employees and family, with a buy-up option available
Retirement + Savings: 401K – 10% TOTAL CONTRIBUTION – 5% safe harbor – 5% annual profit share (both immediately vested!)
Paid Time Off + More: 4 weeks starting PTO – 11 federal holidays + 2 floating holidays – Paid hours for company-required training
Career Growth + Development: Access to FREE 24/7 learning via Udemy – Opportunities to participate in tech councils, industry initiatives, etc. – $7,500 annual Educational & Professional Development Assistance
MORE BENEFITS…FOR EVERY LIFESTYLE! – Paid parental leave – Annual swag drops – Flexible work schedules -Generous referral bonus program – Employee appreciation + family-friendly corporate events …and much more

Fulltime

Cisco Webex Contact Centre Engineer

Cisco Webex Contact Centre Engineer Work on mission-critical, large-scale cloud...

Location

Australia , Canberra

Salary:

Not provided

FinXL

Expiration Date

Until further notice

Requirements

Engineer Profile: A proven track record as a project/deployment engineer with high-level integration and planning capabilities
Cisco Webex Expertise: A very high degree of technical proficiency in Cisco Webex Collaboration products, specifically Webex Contact Centre administration, tenant configuration, and platform management
Core Networking: Solid knowledge of VoIP technologies, SIP protocols, API integrations, and general networking protocols
Problem Solving: Strong analytical, troubleshooting, and risk-mitigation skills within high-pressure, zero-downtime environments
Visa/Residency Conditions: Applicants must be an Australian Citizen or Australian Permanent Resident
Location & Clearance: Open to onshore candidates across Australia. No government clearance is required

Job Responsibility

Design & Implementation: Develop and deploy enterprise-grade Cisco Webex Contact Centre cloud solutions and perform technical design updates to the existing environment
AI & Ecosystem Integration: Implement cutting-edge, AI-powered features (like virtual agents and conversation summaries) and connect the Webex CC platform with CRM systems and enterprise APIs
Configuration & Omnichannel Routing: Configure complex Intelligent Voice Response (IVR) workflows, routing logic, queues, and seamlessly manage multichannel interactions across voice, digital chat, and email
Risk Management & Documentation: Ensure zero impact through rigorous change management planning, and author comprehensive engineering documentation including implementation plans, rollback plans, and "as-built" documents
Optimisation & Technical Validation: Analyse efficiency metrics to fine-tune routing workflows and monitor system performance using tools like Wireshark to troubleshoot SIP logs and network issues

Cisco Webex Contact Centre Engineer

Cisco Webex Contact Centre Engineer Work on mission-critical, large-scale cloud...

Location

Australia , Sydney

Salary:

120.00 - 130.00 AUD / Hour

FinXL

Expiration Date

Until further notice

Requirements

A proven track record as a project/deployment engineer with high-level integration and planning capabilities
A very high degree of technical proficiency in Cisco Webex Collaboration products, specifically Webex Contact Centre administration, tenant configuration, and platform management
Solid knowledge of VoIP technologies, SIP protocols, API integrations, and general networking protocols
Strong analytical, troubleshooting, and risk-mitigation skills within high-pressure, zero-downtime environments
Applicants must be an Australian Citizen or Australian Permanent Resident
Open to onshore candidates across Australia

Job Responsibility

Develop and deploy enterprise-grade Cisco Webex Contact Centre cloud solutions and perform technical design updates to the existing environment
Implement cutting-edge, AI-powered features (like virtual agents and conversation summaries) and connect the Webex CC platform with CRM systems and enterprise APIs
Configure complex Intelligent Voice Response (IVR) workflows, routing logic, queues, and seamlessly manage multichannel interactions across voice, digital chat, and email
Ensure zero impact through rigorous change management planning, and author comprehensive engineering documentation including implementation plans, rollback plans, and 'as-built' documents
Analyse efficiency metrics to fine-tune routing workflows and monitor system performance using tools like Wireshark to troubleshoot SIP logs and network issues

Fulltime

Ts Cross Technology Systems Integration Specialist

The Collaboration Technical Services (TS) Systems Integration Specialist is a se...

Location

India , Bangalore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Seasoned understanding and appreciation of technical design and business principles
Seasoned project fundamental and administration ability
Seasoned project skills which are demonstrated in the execution of installations and other assignments
Excellent customer engagement skills
Demonstrate relevant domain specialist knowledge
Excellent verbal communication skills
Client focused and displays a proactive approach to solving problems
Ability to work under pressure
Ability to coach, mentor and provide guidance to team members
Bachelor's degree or equivalent in Information Technology or Computing or a related field

Job Responsibility

Interacts with clients on site and remote to meet complex requirements of a solution
Escalates unresolved problems and issues to the relevant third parties
Responds to escalated client requests
Escalates complex problems to the relevant third parties
Writes reports and proposals and completes and maintains project documentation
Assists with the documentation of standard operating procedures relating to installations and fixes
Acts as coach and mentor to more junior Implementation Engineers and Technicians
Assumes responsibility for the coordination of the activities of the junior Engineers, in line with performance targets
Included in higher complexity design work, with input to the design expected
Expected to take ownership of relevant technologies according to domain or specialization

Fulltime

Sr IT Administrator

We are looking for an experienced Sr IT Administrator to support and strengthen ...

Location

United States , Glasgow

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

7+ years of experience in systems and network engineering, including at least 2 years serving in a lead, architectural, or senior technical capacity
Advanced knowledge of enterprise networking concepts, routing technologies, firewall design, and modern security models such as zero-trust principles
Strong experience with hyper-converged and traditional infrastructure platforms, including technologies such as Nutanix, VMware, VxRail, or vSAN environments
Proven hands-on expertise with VMware, Microsoft 365, Active Directory, Microsoft Windows Server, and Windows 10 administration
Proficiency in scripting or automation using tools such as PowerShell, Python, or Bash for systems management and operational efficiency
Working knowledge of backup and disaster recovery strategies, certificate management, and infrastructure security administration
Familiarity with enterprise hardware and platform technologies such as Dell and Citrix solutions
Ability to communicate technical strategies clearly, translate infrastructure plans into actionable work, and earn required role-related certifications within established timeframes

Job Responsibility

Lead the planning and execution of infrastructure enhancements across network and server environments to improve resiliency, scalability, and uptime
Administer and support core enterprise systems, including routers, switches, firewalls, Windows-based servers, virtual platforms, and end-user infrastructure
Monitor system and network health using performance and traffic analysis tools, then recommend and implement improvements to resolve capacity issues and reduce bottlenecks
Develop and maintain security-focused processes for patching, vulnerability response, certificate administration, and access control across critical systems
Oversee backup, recovery, and business continuity practices, including regular testing to validate restoration readiness and failover effectiveness
Manage voice and communication infrastructure, including VoIP-related components and supporting services tied to business operations
Create automation scripts and operational tools to streamline deployment tasks, configuration management, maintenance routines, and backup activities
Ensure infrastructure assets and software configurations remain aligned with internal standards, compliance expectations, and operational best practices
Contribute to major platform upgrade or migration efforts when needed, ensuring minimal disruption and strong coordination across stakeholders

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

Network Administrator

We are looking for a Network Administrator to support and strengthen a complex e...

Location

United States , Irving

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 5 years of hands-on experience managing Cisco networking environments, including routers, switches, and firewalls
Minimum 3 years of experience working with SD-WAN technologies in an enterprise setting
At least 3 years of VoIP administration or support experience, preferably within Cisco-based voice environments
Solid knowledge of network architecture, LAN design, and security principles for enterprise infrastructure
Experience supporting hybrid cloud connectivity across cloud and on-premises systems
Proven ability to diagnose and resolve complex network and infrastructure issues with minimal supervision
Familiarity with related infrastructure technologies such as Active Directory, Windows Server services, VMware, Nutanix, or Microsoft 365
Cisco certifications or prior experience guiding projects or mentoring others would be considered an advantage

Job Responsibility

Architect, deploy, and refine Cisco network solutions spanning routing, switching, and firewall technologies to ensure dependable enterprise connectivity
Manage SD-WAN implementation efforts and continuously improve performance, resiliency, and overall network efficiency
Administer and support VoIP platforms, with an emphasis on maintaining stable voice services and addressing service disruptions promptly
Oversee highly available network operations across hybrid cloud environments, including platforms integrated with Azure and on-premises infrastructure
Work closely with cybersecurity stakeholders to apply network protection standards, strengthen access controls, and support compliance objectives
Investigate and resolve advanced infrastructure incidents affecting business-critical systems, using a methodical and service-focused approach
Execute lifecycle maintenance activities such as patching, hardware and software upgrades, and ongoing capacity or performance improvements
Participate in an on-call rotation to provide timely support for urgent infrastructure events in a fast-moving operational setting

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan
Free online training

Fulltime

Telecom Engineer

We are looking for a Telecom Engineer to support a healthcare organization in Sa...

Location

United States , San Ysidro

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Demonstrated experience in telecommunications support and administration within a complex enterprise environment
Hands-on knowledge of VoIP technologies, including configuration, troubleshooting, and performance support
Practical experience working with Mitel systems in both operational support and transition scenarios
Strong working knowledge of Cisco Webex Calling and Genesys Cloud administration
Familiarity with Microsoft Intune for endpoint or device management tasks
Proven ability to troubleshoot issues methodically and determine underlying causes rather than only addressing symptoms
Ability to manage multiple priorities, take ownership of assigned work, and provide timely status updates
Strong communication skills and a customer-focused approach to technical support

Job Responsibility

Administer and optimize cloud telephony platforms, with primary responsibility for Genesys Cloud and Cisco Webex Calling environments
Support site-by-site voice platform rollouts as part of the migration from Mitel to Cisco Webex, ensuring minimal disruption to business operations
Contribute to telecom initiatives such as platform enhancements, technology deployments, and infrastructure modernization efforts
Maintain service continuity across both legacy and cloud-based voice systems during transitional periods
Investigate and resolve issues involving call queues, routing behavior, outages, and overall telecom performance
Provide break/fix support for existing Mitel systems while also supporting newer communication tools in production
Manage support tickets end to end, including diagnosis, resolution, root cause review, and recommendations to prevent repeat incidents
Administer endpoint management activities using Microsoft Intune to support telecom-related devices and user environments
Identify opportunities to streamline support processes, strengthen system reliability, and improve the overall end-user experience
Communicate clearly on ticket progress, project updates, and emerging support priorities while delivering high-quality customer service

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Select Country

Voice / VoIP Administrator

Job Responsibility

Requirements

Looking for more opportunities?