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To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response.
Job Responsibility:
Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions
Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages
Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention
Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats
Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration
Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities
Requirements:
Deploy and configure Ribbon SBC 5400, Ribbon Application Management Platform (RAMP), Analytics across various data centers
Plan and implement MS Teams Direct Routing and carrier Integrations
Configure and deploy Cisco Unified Communications Manager v14, UCCX, CME, IM Presence and Voice Gateways
Design and implement Trader voice solutions
Design, Deploy and Management of Ribbon VoIP phone systems
Design and Integrate traffic with multi carrier traffic flows
Configuring of SIP trunks between different platforms such as Ribbon SBC, Microsoft Teams, Cisco Call Manager SME
Strong experience writing and presenting technical documentation
Act as a technical project manager to manage vendor deliverables and delivery to internal stakeholders
Stay informed of industry technology trends and innovations and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth