Voice Provisioning Engineer Job at PLANET RECRUITMENT SERVICES LTD (Gateshead)

New

Infrastructure Design Technician

Responsible for internal network order fulfillment and designing circuit paths a...

Location

United States

Salary:

35.00 USD / Hour

Tier4 Group

Expiration Date

Until further notice

Requirements

Knowledge of optical networking equipment such as Ciena, Fujitsu, Alcatel/Lucent
Knowledge of telecommunications inventory systems such as TIRKS, OMNIvue, WMS, WFMT, BOSS
Knowledge of inside plant fiber optic structured wiring design, construction, and operations
Excellent Written and verbal communications skills
Able to demonstrate teamwork, and strong problem-solving and analytical skills
Self-Motivated and works independently to achieve KPI expectations
Able to follow established procedures to fulfill order requirements accurately and efficiently
Exhibit continual learning and development by improving job skills through on the job training and all available learning pathways
Robust technical understanding of voice, data, ethernet products and related equipment, as well as keeping up with new products or product changes and procedures/design consumption rules
Expert understanding of design, including both on net and offnet routing requirements

Job Responsibility

Designs/Redesigns Layer 1 circuit layout records in TIRKS database to accurately reflect the network build including DWDM, SONET, TDM, Ethernet and IP across the Network
Resolve any inventory discrepancies in accordance with the EIRG/FIRG database and job aides
Collaborate with Planning and Engineering to build and provision equipment and infrastructure circuits that support our customer need
Understand the fiber cable configurations in relations to above solutions
Maintain and Support Network Infrastructure records in all applicable applications
Demonstrate ability to efficiently and accurately design and process internal network orders
Process orders according to SLAs, on time performance and quality standards
Manage the assigned queue demonstrating strong time management skills and commitment to customer excellence
Knowledgeable and proficient in complex provisioning requirements, technologies, and delivery
Working knowledge of equipment elements and solutions across switched and special access, Optical Ethernet solutions, local loop and long-haul transport in the telephony network, Access and provision DACS cross connects

Ts Cross Technology Systems Integration Specialist

The Collaboration Technical Services (TS) Systems Integration Specialist is a se...

Location

India , Bangalore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Seasoned understanding and appreciation of technical design and business principles
Seasoned project fundamental and administration ability
Seasoned project skills which are demonstrated in the execution of installations and other assignments
Excellent customer engagement skills
Demonstrate relevant domain specialist knowledge
Excellent verbal communication skills
Client focused and displays a proactive approach to solving problems
Ability to work under pressure
Ability to coach, mentor and provide guidance to team members
Bachelor's degree or equivalent in Information Technology or Computing or a related field

Job Responsibility

Interacts with clients on site and remote to meet complex requirements of a solution
Escalates unresolved problems and issues to the relevant third parties
Responds to escalated client requests
Escalates complex problems to the relevant third parties
Writes reports and proposals and completes and maintains project documentation
Assists with the documentation of standard operating procedures relating to installations and fixes
Acts as coach and mentor to more junior Implementation Engineers and Technicians
Assumes responsibility for the coordination of the activities of the junior Engineers, in line with performance targets
Included in higher complexity design work, with input to the design expected
Expected to take ownership of relevant technologies according to domain or specialization

Fulltime

Network Operations Engineer

This role is responsible for the day-to-day operation, provisioning, and mainten...

Location

United States , Medicine Park

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

5+ years of experience working with carrier-grade voice switch or softswitch platforms (Ribbon/GENBAND, Metaswitch, or similar)
Strong troubleshooting skills and ability to identify root cause
Solid understanding of telecom environments and carrier relationships
Experience with Microsoft 365 tools for reporting and documentation
Strong communication skills and ability to work in a team environment
At least 5 years of experience supporting carrier-grade voice switching, softswitch, or network operations environments
Practical knowledge of SIP, provisioning workflows, and telecom service activation within central office or core network settings
Experience working with session border controllers, hardware installation, software maintenance, and troubleshooting across voice and data platforms
Familiarity with legacy TDM networks as well as modern fiber-based technologies such as GPON and DWDM
Strong diagnostic and root-cause analysis skills with the ability to respond effectively to alarms, outages, and service degradation

Job Responsibility

Manage central office operations including provisioning, installation, and maintenance of core voice, data, and peripheral equipment
Administer subscriber data and switch translations (adds, moves, changes, deletes)
Support and maintain softswitch, IMS, SBC, and broadband infrastructure
Monitor network and service quality
respond to alarms and service issues
Assist with migration from legacy TDM/DLC systems to fiber and IP-based platforms
Develop and follow procedures, including maintenance programs and MOPs
Support compliance activities including lawful intercept provisioning (CALEA)
Collaborate with engineering, customer service, and field teams
Maintain accurate documentation and reporting

What we offer

Competitive compensation
health
401k
PTO

Fulltime

Intermediate Technology Architect

We are seeking a highly accomplished and technical Intermediate Technology Archi...

Location

Canada , Peterborough

Salary:

Not provided

Randstad

Expiration Date

August 02, 2026

Requirements

8+ years of dedicated experience in the design and/or support of P25 radio technology, preferably operating within a Motorola environment
5+ years of experience in a supervisory or leadership capacity managing and administering a P25 radio network
Hands-on experience with voice and data encryption configurations (e.g., Key Management Facility / KMF, KMF workstations, and Key Variable Loaders / KVL) paired with software mastery over Motorola ZoneWatch, Provisioning Manager (PM), and Unified Event Manager (UEM) or equivalent tools
Demonstrated technical depth in IP networks, telephony, satellite systems, and the design/implementation of massive public sector telecommunication networks
Ability to successfully obtain and maintain a high-level public safety security screening (OPP Level 4 Security Clearance)
Proven project management skills with a clear ability to organize, schedule, delegate, and review the architectural outputs of downstream teams
Strong knowledge of systems development lifecycles, Information Management principles, and designing operational processes around the ITIL methodology
Experience using Computer Aided Software Engineering (CASE) tools to author architectural blueprints, physical processes, and data models
Exceptional written and verbal communication skills, with a track record of translating complex technical concepts simply to lay audiences
Strong interpersonal and negotiation skills to resolve project direction conflicts and build alignment across Business Analysts, stakeholders, and external partners

Job Responsibility

Develop, recommend, and manage cross-platform technical architectures—including hardware, software, and communications protocols—within large, distributed system environments
Oversee the structural configuration, provisioning, and monitoring of high-tier Land Mobile Radio Networks (LMRN) and complex IP communication networks
Lead public safety encryption architecture initiatives, managing advanced voice and data encryption infrastructure to safeguard enterprise systems
Conduct comprehensive systems analysis, design technical documentation, and build data models or enterprise architecture deliverables to establish robust development environments
Organize, schedule, delegate, and review the work of project personnel, providing strong technical leadership and mentoring team members on best practices
Translate high-level business needs into technical designs and concise reporting metrics, ensuring alignment with ITIL frameworks and structured governance processes
Proactively troubleshoot system bottlenecks, complete technology risk reviews, and deliver fact-based, succinct recommendations to project leadership to build consensus

Fulltime

Telecom Engineering Specialist

We are currently seeking a Telecom Engineering Specialist to join our team in No...

Location

India , Noida

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Telecom expense analysis, invoice auditing, cost optimization
Vendor and contract management (voice, data, mobile carriers)
Telecom inventory management (MACD, fixed and wireless)
Financial processes: budgeting, forecasting, AP/GL, chargebacks, accruals
Tools: TEM platforms (e.g. Brightfin, Tangoe, Calero, Asignet) and advanced Excel reporting

Job Responsibility

Managed end‑to‑end telecom expense lifecycle for fixed and mobile services, including invoice validation, allocations, and month‑end reconciliations to control costs
Analyse large telecom billing and usage datasets to identify errors, charge disputes, and optimization opportunities, consistently delivering measurable savings
Reviewed and approved monthly carrier invoices, resolved billing discrepancies with vendors, and ensured on‑time payment in line with AP and SLA requirements
Maintained accurate telecom inventory (circuits, lines, mobile devices, MACD) and aligned services with active users, locations, and contracts
Collaborated with Finance and IT to forecast telecom spend, track budget vs. actuals, and support accruals and chargeback journal entries
Negotiated or supported negotiation of carrier contracts and renewals, benchmarked pricing, and tracked contract terms, amendments, and SLAs
Led invoice and contract audits that uncovered billing errors and non‑compliance, driving remediation plans with carriers and internal stakeholders
Partnered with external TEM providers and internal teams to streamline provisioning, disconnects, and changes, reducing unused and underutilized services
Produced recurring and ad‑hoc management reports on telecom usage, savings, trends, and KPI performance for leadership and business units
Supported telecom transformation projects (migrations, new sites, technology upgrades) by validating inventories, tracking orders, and updating cost models

Fulltime

Unified Communications & Collaboration Engineer with German (Microsoft)

NTT DATA is a leading global provider of infrastructure and platform services, p...

Location

Romania , Brasov

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Information Technology, Telecommunications, Computer Science, or a related field, or equivalent professional experience
Minimum 3-5 years of experience in unified communications or voice engineering roles in enterprise environments
Strong expertise in Microsoft Teams voice services, including Teams Phone System and Direct Routing
Hands-on experience working with Audiocodes SBCs (Mediant series) and OVOC management platform
Solid understanding of VoIP backbone architecture, SIP trunking, call routing, and PSTN integration
Experience provisioning and managing enterprise IP phones and ATA devices
Strong troubleshooting skills related to voice infrastructure, SIP signaling, telephony routing, and collaboration platforms
Experience supporting enterprise-scale voice deployments and operational environments
Familiarity with automation and scripting (PowerShell desirable) for operational tasks and system management
Excellent communication and collaboration skills, with the ability to work effectively with technical teams and vendors

Job Responsibility

Design, implement, and maintain enterprise voice and collaboration solutions based on Microsoft Teams, including Teams Phone and Direct Routing capabilities
Integrate and manage Audiocodes Session Border Controllers (SBCs), including Mediant series devices and OVOC (One Voice Operations Center) for centralized monitoring and management
Manage and support the VoIP backbone infrastructure, ensuring reliable connectivity between cloud-based Teams telephony, on-premises systems, SIP trunks, and PSTN networks
Provision, configure, and troubleshoot enterprise IP phones and ATA devices used within the unified communications environment
Monitor system performance and service availability, proactively identifying issues and performing root cause analysis to resolve incidents and improve service reliability
Troubleshoot complex issues related to voice routing, SIP signaling, telephony services, and Microsoft Teams voice features
Collaborate with internal IT teams, network engineers, collaboration teams, and external vendors to deliver and support unified communications services
Maintain technical documentation, configuration records, and operational procedures, ensuring compliance with enterprise standards and governance requirements
Support system upgrades, configuration changes, and lifecycle management of voice and collaboration infrastructure
Provide mentoring and technical guidance to junior engineers, supporting knowledge sharing and operational excellence within the team

What we offer

Smooth integration and a supportive mentor
Pick your working style: choose from Remote, Hybrid or Office work opportunities
Our projects have different working hours to suit your needs
Sharpen your tech skills with our sponsored certifications, trainings and top e-learning platforms
Private Health Insurance – it’s custom-made for you
Individual coaching sessions or join our accredited Coaching School
Epic parties or themed events – lovingly designed for our people and their families

Senior Ts Cross Technology Systems Integration Specialist

The Senior Cross Technology Technical Services (TS) Systems Integration Speciali...

Location

India , Bangalore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Advanced understanding and appreciation of technical design and business principles
Advanced project fundamental and administration ability
Advanced project fundamentals which are demonstrated in the execution of installations and other assignments
Advanced customer engagement skills
Advanced relevant domain specialist knowledge
Excellent verbal communication skills
Client focused and displays a proactive approach to solving problems
Advanced ability to coach, mentor and provide guidance to team members
Ability to take ownership as technical lead during project lifecycle
Bachelor's degree or equivalent in Information Technology or Computing or related field

Job Responsibility

Interacts with clients on site and remote to meet more complex requirements of a solution
Escalates unresolved problems and issues to the relevant third parties
Delegates lower complexity tasks to engineers and technicians
Assumes responsibility for the coordination of the activities of the engineers, in line with performance targets, leading by example and monitoring the quality of engineer's and technician's work when required
Writes reports and proposals and completes and maintains project documentation
Assists with the documentation of standard operating procedures relating to installations and fixes
Acts as coach and mentor to more junior Implementation Engineers and Technicians
Assumes responsibility for the coordination of the activities of the Engineers, in line with performance targets
May be required to serve periodically on the customer service desk, providing third line telephonic, remote and on-site support and problem management
Included in complex design work, with input to the design expected

Fulltime

Telecom Engineering Advisor

Managed end‑to‑end telecom expense lifecycle for fixed and mobile services, incl...

Location

India , Noida

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Telecom expense analysis, invoice auditing, cost optimization
vendor and contract management (voice, data, mobile carriers)
telecom inventory management (MACD, fixed and wireless)
financial processes: budgeting, forecasting, AP/GL, chargebacks, accruals
tools: TEM platforms (e.g. Brightfin, Tangoe, Calero, Asignet) and advanced Excel reporting

Job Responsibility

Managed end‑to‑end telecom expense lifecycle for fixed and mobile services, including invoice validation, allocations, and month‑end reconciliations to control costs
analyse large telecom billing and usage datasets to identify errors, charge disputes, and optimization opportunities, consistently delivering measurable savings
reviewed and approved monthly carrier invoices, resolved billing discrepancies with vendors, and ensured on‑time payment in line with AP and SLA requirements
maintained accurate telecom inventory (circuits, lines, mobile devices, MACD) and aligned services with active users, locations, and contracts
collaborated with Finance and IT to forecast telecom spend, track budget vs. actuals, and support accruals and chargeback journal entries
negotiated or supported negotiation of carrier contracts and renewals, benchmarked pricing, and tracked contract terms, amendments, and SLAs
led invoice and contract audits that uncovered billing errors and non‑compliance, driving remediation plans with carriers and internal stakeholders
partnered with external TEM providers and internal teams to streamline provisioning, disconnects, and changes, reducing unused and underutilized services
produced recurring and ad‑hoc management reports on telecom usage, savings, trends, and KPI performance for leadership and business units
supported telecom transformation projects (migrations, new sites, technology upgrades) by validating inventories, tracking orders, and updating cost models

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Voice Provisioning Engineer

Job Description

Job Responsibility

Requirements

What we offer

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