Voice Expert

As a Voice Expert, you will shape and deliver world-class voice experiences for Cresta’s AI Agents, defining what great sounds like in real end user interactions. Working directly with customer executives—often at Fortune 500 companies—you will articulate Cresta’s creative vision for voice and translate each customer’s brand, audience, and business goals into a distinctive, on-brand AI voice. Internally, you will partner closely with NLP Specialists, Conversation Designers, Product Managers, and GTM teams to evaluate voices at scale using both human judgment and AI, and establish best practices across industries and use cases. You will own the end-to-end creation of bespoke voices, leading voice actor sourcing, direction, recording, editing, engineering, and fine-tuning with TTS partners until the voice authentically represents the customer’s brand. Beyond the voice itself, you will help design natural, thoughtful conversational interactions to ensure every exchange feels intentional, engaging, and effective at driving business outcomes.