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Vocalink Enterprise Change & Insights Manager

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Mastercard

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Location:
United Kingdom , London

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

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Job Description:

The Vocalink Enterprise Change & Insights Team is hiring an experienced Business Insights Manager (Advanced Analytics) to shape and lead our enterprise wide insights capability. In this highly visible role, you will design and champion Vocalink’s Business Insights framework, transforming complex data into actionable intelligence that informs strategic decisions at Executive and Board level. You will work across Vocalink Product, Operations, Technology, Security, and Risk & Controls teams to consolidate data, modernise reporting, and drive a culture of AI enabled automation, continuous improvement and innovation. This is a unique opportunity to influence enterprise strategy, uplift our data maturity, and deliver meaningful insights that support Vocalink’s business imperatives and priorities.

Job Responsibility:

  • Define and embed an enterprise insights framework that improves data consistency, removes duplication, and enhances reporting across Vocalink ecosystem
  • Establish scalable data models and robust analytical methodologies to create high quality insights
  • Identify opportunities to apply AI and automation to streamline workflows and deliver efficiency
  • Champion innovative analytical tooling and automation techniques
  • Review analytical trends and enterprise data to support strategic assessments and priorities
  • Produce clear, concise, and compelling reporting for senior governance forums, including the Vocalink Executive Committee and Board
  • Own and develop Vocalink’s centralised MI dashboards, continuously improving them as new data becomes available
  • Work with cross functional teams to identify, refine, and standardise key data sources
  • Build strong, influential relationships across the organisation
  • Lead enhancements to core data tools and applications to ensure they meet future business needs
  • Contribute to governance pack preparation and secretariat responsibilities when required
  • Work closely with Product, Operations, Technology and Security and Risk & Controls teams to identify and enhance data where necessary
  • Work closely with Data teams within Real Time Payments and Mastercard to align on tooling and techniques as appropriate
  • Build effective and influential relationships with key stakeholders across Vocalink

Requirements:

  • Strong background in data visualisation (e.g., Power BI), analytical insight generation, and data driven reporting
  • A curiosity around AI technology, tools and operating model opportunities
  • Experience working in regulated financial services, particularly within risk, controls, or compliance environments
  • Ability to simplify complexity, manage competing priorities, and operate effectively in ambiguous environments
  • Excellent stakeholder management skills and the ability to influence at all levels
  • Exceptional written, verbal, and presentation capabilities
  • A strong team player with a collaborative mindset

Nice to have:

  • An ability to get things done, and to see the bigger picture
  • An ability to work under pressure to meet deadlines and react quickly to changing priorities
  • A proven relationship builder with strong influencing skills who can interact effectively with internal and external stakeholders at all levels
  • A proactive self-starter who has a passion for learning, doing and making a difference

Additional Information:

Job Posted:
March 05, 2026

Expiration:
March 13, 2026

Employment Type:
Fulltime
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