VOC Communication Expert Jobs

New

Customer Experience Manager

We are seeking a dedicated and results-driven Customer Experience (CX) Manager t...

Location

United States , Garden Grove

Salary:

80000.00 - 120000.00 USD / Year

Harbinger Motors

Expiration Date

Until further notice

Requirements

5+ years of experience in a Customer Experience (CX), Customer Success, or Operations role, with a proven track record of designing and implementing successful CX programs
Expert proficiency in CX measurement tools (e.g., Qualtrics, Medallia, Zendesk) and the ability to conduct deep quantitative and qualitative analysis of customer data
Experience within the Automotive, Commercial Vehicle/Fleet, B2B Technology, or high-value capital goods industries is highly preferred
Exceptional written and verbal communication skills, with proven experience influencing cross-functional teams and presenting to executive levels
Demonstrated ability to manage complex, multi-stakeholder projects from concept through execution

Job Responsibility

Design and execute core CX processes across the commercial EV truck lifecycle—from inquiry and purchase through delivery, service, and ongoing support
Map the customer journey across Sales, Delivery, Service, and Support to identify pain points and opportunities for improvement
Coordinate dealer readiness, delivery scheduling, checklists, and cross-functional handoffs to ensure every commercial EV delivery is executed accurately and on time
Own and manage the Voice of the Customer (VOC) program, utilizing tools like Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES) surveys
Analyze customer feedback, operational data, and market research to derive actionable insights and quantifiable CX metrics
Partner closely with Service Operations, Product, Sales, and other teams to implement process changes that directly address customer needs and reduce friction
Lead projects focused on improving turnaround times, field interactions, and overall service consistency
Represent the customer in internal discussions, ensuring operational decisions consider downstream customer impact
Support the development of standards and guidelines for customer-facing communication
Work with Training/People teams to embed CX principles into onboarding and ongoing education, helping reinforce a customer-first mindset across departments

What we offer

Comprehensive Health, Dental & Vision (HDV) – 100% employee covered
Early-stage Stock Options
Robust Retirement Savings (401k, HSA, FSA)
Generous Paid Time Off (PTO) & Parental Leave
Annual Vacation Bonus
Wellness & Fertility Benefits
Cell Phone Stipend
Complimentary Meals & Stocked Kitchens

Fulltime

New

Cleaner

If you would like to work as part of dynamic, fun and challenging environment th...

Location

United Kingdom , Wolverhampton

Salary:

24309.00 GBP / Year

University of Wolverhampton

Expiration Date

January 04, 2026

Requirements

Cleaning experience would be helpful
Aptitude for hard work
Willingness to learn how to use different equipment
Flexible and adaptable approach

Job Responsibility

Work as part of a large growing team
Clean Teaching Buildings and Halls of residence

What we offer

Standard Life Pension scheme with employer contribution of up to 12%
Long Service Recognition
Free Will Writing Service
IT & Mobile Discounts
Wellbeing and Mental Health Support
Gym memberships discounts
Eyecare Support
Flu Vouchers
Paycare Health Benefit Plan
Chaplaincy & Prayer Rooms

Parttime

New

AI/ML Engineer - Public Sector

Unstructured is seeking an AI/Machine Learning Engineer to join our Public Secto...

Location

United States

Salary:

Not provided

Unstructured

Expiration Date

Until further notice

Requirements

Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or a related technical field. Master’s or PhD a plus
4+ years of experience in AI/ML engineering, MLOPS, systems architecture, or similar technical roles
2+ years of experience working with government networks and security requirements
An understanding of government security frameworks (FedRAMP, NIST 800-53, FISMA, DISA SRG) and how they apply to ML workloads
History of leading or delivering high-impact ML initiatives in enterprise or government environments
preference for those with articulable experience assessing performance of alternative models, architectures, and implementation strategies
A commitment to meeting the demanding engineering standards required to support national security and defense clients
A strong interest in being at the forefront of the AI revolution
TS Active Clearance required for the role + ability to travel
Familiar with AWS, Azure, and/or GCP services for ML workloads

Job Responsibility

Develop evaluation and assessment tools and frameworks to measure newly developed models for performance against key metrics across a wide domain of tasks and knowledge sets
Identify, propose, and implement modifications of existing models and model implementation frameworks to optimize for new tasks
Lead conceptualization of both traditional and agentic implementation strategies for cloud and on-premises model deployments within broader system architectures
Lead and optimize distributed ML workloads on multiple government cloud and non-cloud infrastructures
Align AI/ML deployments with FedRAMP, NIST 800-53, FISMA, and DISA SRG, maintaining strict security standards
Create reference architectures and deployment patterns to streamline ML adoption across government agencies
Translate mission objectives into ML-focused technical specifications and project plans
Apply advanced security controls and zero-trust architectures to protect ML pipelines and data
Continuously assess ML workloads for performance, cost, and security improvements, driving ongoing refinement

What we offer

Competitive compensation, equity, and benefits

Fulltime

New

Cleaner

If you would like to work as part of dynamic and challenging environment this is...

Location

United Kingdom , Wolverhampton

Salary:

24309.00 GBP / Year

University of Wolverhampton

Expiration Date

January 04, 2026

Requirements

Cleaning experience would be helpful
Attitude for hard work
Willingness to learn how to use different equipment
Flexible and adaptable approach

Job Responsibility

Work as part of dynamic and challenging environment
Work at University of Wolverhampton Science Park campus
Ensure cleanliness as a high priority in the current environment
Work as part of a large growing team

What we offer

Standard Life Pension scheme – with employer contribution of up to 12%
Long Service Recognition - £200 gift voucher, certificate, and afternoon tea with Vice Chancellor for 25 & 40 years of service
Free Will Writing Service
IT & Mobile Discounts - EE Perk (20% off for family & friends) & software discounts
Wellbeing and Mental Health Support - 24/7 access to EAP service, free counselling sessions, wellbeing support resources and Occupational Health Service
Gym memberships discounts – at our Walsall Campus and discounts at WV Active sites in Wolverhampton
Eyecare Support - Free eVoucher for eye tests and glasses contribution
Flu Vouchers - Free flu vaccinations for staff
Paycare Health Benefit Plan - Covers optical, dental, physiotherapy, and personal accident insurance
Chaplaincy & Prayer Rooms – Access to multi-faith chaplaincy services

Parttime

New

Solutions Architect

We’re looking for a Solutions Architect to join our high-impact Field Solutions ...

Location

Salary:

Not provided

Unstructured

Expiration Date

Until further notice

Requirements

7+ years in Solutions Architecture, Sales Engineering, or a customer-facing technical role
Familiarity with at least 1 Cloud Provider (AWS, Azure, or GCP), and general security and networking principles
Deep familiarity with Python for scripting, API integration, and building PoCs
Hands-on understanding of ETL/data pipeline design, RESTful APIs, and data transformation workflows
Strong grasp of unstructured data processing: text, PDFs, images, and retrieval workflows
Ability to communicate complex technical concepts clearly to both engineering and executive stakeholders
Proven record of technical ownership in technical engagements—POCs, architecture reviews, solution validation, and deployment/implementation

Job Responsibility

Lead Technical Discovery and Solution Design
Partner with account executives during customer engagements to uncover requirements, define success criteria, and architect tailored solutions
Design and present technical architectures that integrate Unstructured’s SDKs, APIs, and connectors into customer environments
Architect and Validate Complex Deployments
Implement Unstructured across diverse infrastructure—cloud-native (AWS, GCP, Azure), hybrid, and on-premises
Design scalable solutions leveraging Kubernetes, containerized workloads, and Python-based data pipelines
Solve real-world challenges involving file parsing, ETL, vectorization, and retrieval at enterprise scale
Demonstrate Technical Credibility in the Field
Deliver compelling demos, proof-of-concepts, and reference architectures that show value and technical rigor
Act as a trusted advisor to customer architects and data science teams, guiding best practices and integration strategies

What we offer

Highly Technical Work: You’ll design and deploy real AI/data infrastructure, not just talk about it
Elite Customers & Impact: Work directly with leading enterprises and federal teams on GenAI deployments
Cross-Functional Collaboration: Influence product direction and customer strategy in equal measure
Startup Agility + Enterprise Reach: Move fast, stay hands-on, and solve problems that truly scale
Backed by the Best: Our investors include Nvidia, Microsoft, IBM, Databricks, and more

Fulltime

New

Fees and Funding Administrator

The Registry Services Directorate fulfils an essential role in supporting the Un...

Location

United Kingdom , Wolverhampton

Salary:

26707.00 - 28778.00 GBP / Year

University of Wolverhampton

Expiration Date

January 05, 2026

Requirements

Proficient in the use of information technology
Excellent standard of literacy and numeracy
Ability to work under pressure to meet deadlines with a high degree of accuracy
Excellent communication skills using a variety of appropriate media
Experience of dealing with clients from a range of cultural backgrounds
Understanding and respect for cultural diversity
Experience of working within regulatory frameworks and procedures to meet internal and external audit requirements

What we offer

Standard Life Pension scheme with employer contribution of up to 12%
Long Service Recognition
Free Will Writing Service
IT & Mobile Discounts
Wellbeing and Mental Health Support
Gym memberships discounts
Eyecare Support
Flu Vouchers
Paycare Health Benefit Plan
Chaplaincy & Prayer Rooms

Fulltime

New

Timetable Assistant

The Registry Services Directorate fulfils an essential role in supporting the Un...

Location

United Kingdom , Wolverhampton

Salary:

26707.00 - 28778.00 GBP / Year

University of Wolverhampton

Expiration Date

January 05, 2026

Requirements

Proficient in the use of information technology
Excellent standard of literacy and numeracy
Ability to work under pressure to meet deadlines with a high degree of accuracy
Excellent communication skills using a variety of appropriate media
Experience of dealing with clients from a range of cultural backgrounds
Understanding and respect for cultural diversity
Experience of working within regulatory frameworks and procedures to meet internal and external audit requirements
Enthusiastic individual with a proactive and professional approach
Excellent interpersonal skills
Effective organisational capabilities

What we offer

Standard Life Pension scheme with employer contribution of up to 12%
Long Service Recognition
Free Will Writing Service
IT & Mobile Discounts
Wellbeing and Mental Health Support
Gym memberships discounts
Eyecare Support
Flu Vouchers
Paycare Health Benefit Plan
Chaplaincy & Prayer Rooms

Fulltime

New

Risk and Compliance Senior Manager

From day one at Unobravo, we’ve been on a mission to make mental health support ...

Location

Italy , Milan

Salary:

Not provided

Unobravo

Expiration Date

Until further notice

Requirements

5+ years in senior compliance roles, with mandatory experience in a regulated market
healthcare sector (digital and/or physical) experience is a plus
Strong knowledge of European regulations, including data protection, healthcare, digital marketing, and consumer protection
Ability to anticipate and address evolving AI regulations, ensuring training, compliance, and organisational readiness
Global or pan-European experience, with ability to balance local compliance needs with a worldwide strategy
Excellent communication skills to translate complex compliance topics into practical solutions for diverse stakeholders
Proactive and hands-on, able to balance strategic initiatives with operational needs
Fluency in Italian and English, with international experience
presence in Italy is a strong advantage

Job Responsibility

Strategic Compliance Leadership: Define and implement a practical compliance framework across products, marketing, and infrastructure, balancing scale-up needs with risk management
Clinical Collaboration: Ensure compliance with healthcare regulations relevant to our role as a medical center
Compliance Management: Partner with product, marketing, and security to ensure GDPR, healthcare advertising, and NIS2 compliance. Provide strategic advice on privacy and health regulation, enabling Privacy by Design and Compliance by Design
Cross-functional Collaboration: Work closely with legal, IT, finance, HR, clinical, operations, and leadership to integrate compliance into all business decisions
Risk Management: Identify and mitigate risks across privacy, data, marketing, and communications. Lead DPIAs, LIAs, and other assessments
Global & Local Balance: Develop a compliance strategy that ensures our global product meets local regulatory requirements
Policies & Training: Create internal policies, deliver training, and build a culture of compliance and privacy awareness
Audit & Incident Response: Lead audits, monitor compliance, manage incidents, and oversee whistleblowing and reporting processes
Stakeholder Communication: Represent compliance priorities to leadership and advocate for key initiatives
Regulatory Monitoring: Track regulatory changes and best practices, updating company policies as needed

What we offer

Flexibility to work from anywhere within your country of hire
Home workstation budget
Up to two coworking sessions a month
Exclusive discounts on psychotherapy sessions
Company retreats, team-building experiences, aperitivo parties
Free online language training
Birthday day off
Additional day off on World Mental Health Day
Inclusive parental leave

Fulltime

VOC Communication Expert

Hewlett Packard Enterprise

Location:
India, Chennai

Category:
Sales

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
October 25, 2025

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VOC Communication Expert

Hewlett Packard Enterprise

Location:India, Chennai

Category:Sales

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:October 25, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Category:
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Contract Type:
Not provided

Job Posted:
October 25, 2025